379 Commercial Street, Portland, ME 04101 , United States of America
#13 of 25 hotels in Portland
Guests' ChoiceBased on 645 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
7.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 28, 2023
Hayley
United States of AmericaHaving to valet your car is a bit of a pain if you plan to go out more than once. The lack of privacy in the showers was also very strange.
The property was upscale and very well maintained for the price. We had nice accommodations, the beds were incredibly comfortable, and the room was immaculate.
Stayed in February 2023
Reviewed: February 21, 2023
Laurene
United States of AmericaLeft clean room maid never came had to call desk 5 times to get more and report they never cleaned and then just a knck on the door and bag left outside with towels.
People were friendly explain more about how things work.
Stayed in February 2023
Reviewed: February 21, 2023
Cynthia
United States of Americaroom needed a chair, and sound absorbing wall treatment,
zen furnishing, great colors, comfortable and spacious
Stayed in February 2023
Reviewed: February 19, 2023
Clint
Canadanear the ocean
Stayed in February 2023
Reviewed: February 7, 2023
Rj
United States of AmericaWe lucked out with parking. $35 a night for valet seems excessive but c'est la vie I guess. Lumpy beds/pillows.
Great location, clean room with good space for a couple. If you're lucky, you can get free street parking across from the hotel, if not it's expensive valet or metered parking excluding the weekends (after 6pm on Saturday). No more than a 20 min walk to everything in area.
Stayed in February 2023
Reviewed: January 29, 2023
Christopher
United States of AmericaBreakfast Service
Location and Decor
Stayed in January 2023
Reviewed: January 23, 2023
Charlene
United States of AmericaOur room smelled so strongly of ammonia. Knew it was clean but overpowering when you entered.
Wallpaper in the bathroom was so cool. Check in agent was very nice, she was handling everything by herself. Very courteous and had a smile.
Stayed in January 2023
Reviewed: January 12, 2023
Leisa
United States of AmericaOver all a good stay. Check in was a long wait only one person working with a line waiting and there was a fee for parking I was not aware of. Was happy to tip the Valet but being charged to park was not expected nor should there be a fee to park on-site.
Stayed in January 2023
Reviewed: January 2, 2023
Jessica
United States of AmericaThe only real suggestion I have would be that the house cleaners steam mop the room floors. Ours was sticky and you could tell it had sent been given a good clean in a while.
We came here to celebrate our 10 year wedding anniversary, we loved WXYZ! Everyone was so nice & accommodating! Lindon (sorry if that isn’t spelled correctly) in particular, went above and beyond to make our stay wonderful!!
Stayed in January 2023
Reviewed: December 22, 2022
Beth
United States of AmericaTv didn’t have many choices.
Stayed in December 2022
Reviewed: December 15, 2022
Amy
CanadaI found it a bit noisy, water running in other units what sounded like ductwork rattling a bit.
Beautiful hotel, rooms are well laid out and very comfortable. The location was very central, easy to get to. The bar tender was very informative and helpful. Lots of great restaurant options close by
Stayed in December 2022
Reviewed: December 12, 2022
Rayna
United States of AmericaOur mini-fridge leaked a big puddle of water on the floor. Room 532. We didn't have anything we needed to refrigerate, and we were offered extra towels.
The bar staff was very friendly and attentive. The valet services were quick. The check-in and out was efficient and succinct.
Stayed in December 2022
Reviewed: December 8, 2022
Cindy
United States of AmericaNo soundproofing from hallway, body odor of front desk person
Location, friendly staff, decor
Stayed in December 2022
Reviewed: December 4, 2022
Mikayla
United States of AmericaCan be a bit loud - walls are pretty thin.
Always clean and consistent. Great valet that is always quick and friendly. Downstairs bar and pool table is quaint and enjoyable.
Stayed in December 2022
Reviewed: November 30, 2022
Jamie
United States of America- The room door required a great amount of effort to open AND CLOSE! Several times during the stay we noticed the door had not closed, as we would have expected it to on its own when we entered or left the room. - The walls must be rather thin as we were able to hear quite a bit in the early hours of the morning, other guests, doors slamming, showers, talking and whatnot. - They must use a very powerful scented cleaner - going downstairs for coffee and breakfast the strong “perfumy” scent quite literally made my eyes water. While not unpleasant, it was very very strong. I was relieved to get back on the elevator and escape!
- Very cool decor - Chic and modern yet retro with all the modern conveniences. Bed (single king) was amazingly comfortable (LOVED) the 12:00 checkout. - Staff was super friendly and helpful. - Rooms and facility were clean.
Stayed in November 2022
Reviewed: November 6, 2022
Kristen
United States of Americamy only complaint was the shower could have been behind a door.
The property was great- close to so much, clean and had a great staff. The bartender Chris was amazing- knowledgeable about the local spots.
Stayed in November 2022
Reviewed: October 30, 2022
Kerri
United States of Americathe valet parking charge of $35 is a little extreme.
Stayed in October 2022
Reviewed: October 29, 2022
Jonathon
United Kingdombrilliant condition, and greet staff.
Stayed in October 2022
Reviewed: October 20, 2022
Maureenkayd
United States of AmericaValet parking was too expensive!!!
Location was great. Comfortable room.
Stayed in October 2022
Reviewed: October 11, 2022
Calvin
United States of Americalate getting room turned over. fairly new building but poor housekeeping. no towels in room.. a full length mirror propped up against the wall as you enter room .. is very dirty. buildup of spots/ splashes that suggest it’s never been cleaned
location, location…. great view of harbor
Stayed in October 2022
Reviewed: October 10, 2022
Jill
United States of Americathe room is a bit small, could use better bathroom lighting. Also, we could hear the people above us, walking and using the bathroom.
the location
Stayed in October 2022
Reviewed: October 10, 2022
Ayelet
IsraelThe booking included breakfast which turned out to be a small breakfast sandwich or a bagel.. not too impressive
Everything except breakfast was great.
Stayed in October 2022
Reviewed: October 9, 2022
Emily
United States of Americashower was not cleaned thoroughly and was not draining properly; a discount was given
modern with vintage vibes and it was within walking distance to many restaurants and shops
Stayed in October 2022
Reviewed: October 6, 2022
Fred
United States of AmericaExpensive.
Great location
Stayed in October 2022
Reviewed: October 2, 2022
John
United States of Americacheesy hipster-chic decor and vibe, many of the furnishings seemed cheap and unlikely to last very long
good location, clean
Stayed in September 2022
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