Property was great! Staff could have been a bit more friendly

Location to cruise ships!

Stayed in August 2023

Not being able to order the empanadas in the restaurant as an appetizer.

Great customer service from Carlos and Chloe at the front desk and Jason the bartender.

Stayed in August 2023

na

walking distance to many wonderful restaurants

Stayed in August 2023

You have to pay valay parking for an extra 40 dollars a day with no option. I feel false advertising for the cost of the room.. very small room. Nowear to park to check in, trying to find a parking lot to try and talk to someone.

Clean

Stayed in August 2023

Nothing. (There wasn’t a single thing I didn’t like about this stay. It lived up to my expectations and made our trip very special.)

Great location and easy to travel to our boat the next day for our cruise. Very friendly staff and great room.

Stayed in July 2023

Very accommodating, they let me check in the room early. Extremely clean all around 👌

Stayed in August 2023

Breakfast was not good. Room was too small. No closet to hang your clothes. Bathroom was defective. I call for toilet paper twice before I got it after 3hours

The bed were comfortable. It was clean.

Stayed in August 2023

N/A

Walking distance to everything we needed while we were there for the weekend.

Stayed in August 2023

Mandatory valet. Threatened to get towed if I didn’t valet. I got charged 3x for an incidental hold. The room was small and there was no iron or trash can

Nothing

Stayed in August 2023

When we checked in the front desk didn’t tell us about breakfast, coffee, and pool area locations.

Beautiful property, pool area is great, and there are places to eat within walking distance.

Stayed in July 2023

The only parking cost 40.00 for vallet.

The pool was amazing as well as the location! We arrived late and were able to still get a good dinner at one of the nearby restaurants!!

Stayed in July 2023

The interior of our room was beautiful and i loved that we were in midtown. Good views and all. I would definitely stay here again

Stayed in July 2023

The staff completely messed up my reservation and then blamed me for it and charged me double.

Very clean and beautiful

Stayed in July 2023

No complaints

Location, rooftop pool, bar and lounge area and the many different shops and activities going on in its own community

Stayed in June 2023

Finding the entrance and valet was a little confusing.

The property was beautiful and clean. Very modern.

Stayed in June 2023

I was not able to extend my stay due to the price

The art on the walls and the variety of modern concept. Staff was friendly and helpful The breakfast was delicious The roof top restaurant and pool

Stayed in June 2023

The beds moved off the platform very easy. The sink could be designed better.

The location

Stayed in June 2023

I liked everything

everything

Stayed in June 2023

Price and the waiting

Valet was too high and the waiting was horrible

Stayed in June 2023

Had issues with checking in and being advised I was already checked in and was able to go into the room someone had already checked in to. Also several light switches didn’t work and lighting didn’t come on for at least three that I tried.

Great location and atmosphere along with the restaurant on the 7th floor.

Stayed in June 2023

Perfect location for quick and easy nights out on the town.. excellent facility. Great bed very comfortable. If I could rate it 100 I would. Definitely will book again in the future

Stayed in June 2023

Breakfast selection is limited.

The location was perfect. The staff were amazing from valet to housekeeping.

Stayed in June 2023

n/a

everything

Stayed in April 2023

mandatory valet when the services is absolute garbage! Pulling up i was ignored by valet for 15mins, the spot where valet is at is so confusing and chaotic, on the street so people are honking and trying to go around cars, absolutely atrocious. After deciding that valet isn’t going to open my door or even ask if i’m staying here,i got out and approached them and told them i need valet and they still just started at me and didn’t make one move, still were talking amongst themselves. finally someone actually helped me and put a sticker on the car, i asked for a dolly because i had a lot of bags with me and they were none, i was never asked if i needed help with the bags (I NEEDED LOTS OF HELP, small girl carrying over 6 bags). checking in was a breeze, but valet afterwards was absolutely atrocious and made this whole experience not worthwhile and is the reason i will not be returning. That night valet was backed up to no end, people were waiting for cars for over 30mins, they were losing peoples car keys and just unorganized. We waited for my car for over 20mins, and decided to go up the garage ourselves and go to our car. on the way back valet was nowhere to be seen, i just parked my own car in the garage and walked down, even when leaving valet was backed up, i didn’t even use them and just walked with all the bags to my car, just done with that whole experience. a beautiful place with tacky accommodations, might as well just make that garage hotel parking instead making people pay $40 for crappy valet that ignore you, lose your keys, not helpful, and make you walk to get your car for your entire stay.

very beautiful place, the views are amazing and the hotel was super fun and modern

Stayed in April 2023

Picked a room with two queen beds. The bathroom had no privacy. How are you supposed to share a room? Shower is open to the room and doesn’t even have a frosted glass door.

None

Stayed in May 2023