Convenient location, easy parking, nice clean and tidy room. Plenty of room in the bathroom and room to store luggage/clothing. Great assistance from reception, checking in prior and after check out.

Stayed in June 2024

Nothing at all.

The staff was very accommodating to our needs. This property was one of the highlights of our vacation. Great location for all the fun activities around the city and amazing eats!

Stayed in April 2024

The hotel kept writing me some promotion messages long after we checked out, I was a bit confused.

Everything was good with the hotel room, clean, comfortable, good location, easy check in.

Stayed in May 2024

Some of the appliances, such as the heater and refrigerator, make a bit of noise. The room's soundproofing isn't great, but most people don't seem to be bothered by it. However, it's worth considering for those who are sensitive to noise, like footsteps. The bed is very comfortable, but the pillows are quite high; it would be nice to have the option of lower ones. We're two people, but only one paper cup was provided, possibly just an oversight in counting quantities.

The cleaning service is thorough, which is very reassuring! The bed is comfortable, and there's plenty of bath hot water. Both heating and refrigerator are available, and there's an ample supply of towels. A microwave is provided in the room. The location is convenient; there are plenty of dining options within walking distance, and the nearby beach is also accessible on foot. You can inquire about discounts on beach entrance fees.

Stayed in May 2024

none

Easy check in, very clean room, reasonable price.

Stayed in May 2024

clean, good for family with kids.

Stayed in May 2024

A couple more towels would be great.

Clean, comfortable, cozy room. Walking distance to casinos, restaurants, bars, and other attractions.

Stayed in May 2024

I was apprehensive about self service check in, but I was called the day before and the process was explained clearly.

We only stayed one night and wish it could have been longer. Easy self check in with a request for an earlier check in accommodated. Room was a good size and spotlessly clean. The fire place was a nice touch and made the room really cosy. We were delighted with this hotel after being on the road for many days/nights. Good location and definitely value for money.

Stayed in May 2024

Lack of room service to refresh towels throughout our stay.

The room was comfortable and clean. Location of the hotel was convenient, as we were able to walk to the nearby shops, casinos, and restaurants. Contactless check-in was easy.

Stayed in April 2024

No view.

Close to town (1/4 mi), clean, loved the fireplace and kitchenette with table and chairs. Quiet.

Stayed in March 2024

The unit could have used one more seating chair. It had one seating chair and one desk chair.

The location was excellent and the area was very quiet.

Stayed in May 2024

There was some work done in other rooms but that’s not normal and it’s good to see they keep everything up to date. So nothing to worry about.

Clean, quiet and close to everything

Stayed in April 2024

The upstairs bathroom is noisy

Clean, fireplace is cool, paper towel on the table is a plus

Stayed in April 2024

Going in the bathroom door is kinda a small space but not a major issue

Cleanliness

Stayed in April 2024

The room was very clean with all that we needed. Shampoo, hair conditioner, soap, hair dryer, iron are available. The contactless check in and checkout are very simple and easy. The hotel is near everything.

Stayed in April 2024

You hear everything from the 2nd floor

Perfectly located, big room, clean, easy access

Stayed in April 2024

The room wasn’t super clean, there was used tissue papers on the floor and the floor had lots of pieces of dirt everywhere. Bathroom definitely needs updated and soaps/shampoo they had available were terrible quality. This hotel was a contactless check in / check out. Some aspects of this was nice, especially when we got in late our first night but the whole experience didn’t seem personable at all. The bed wasn’t super comfortable and was quite squeaky. The walls were really thin so you could hear your neighbors very easily (Nextdoor and upstairs).

Location was great! It’s about a ten minute walk to the gondola, you really couldn’t get closer! An electric fire place was in our room which added a nice touch to the ambiance. The text message service the hotel had was very responsive which was great! They also let us park in the parking lot for a few extra hours after we checked out so that we could board.

Stayed in April 2024

I received about 7 messages prior to my check-in, which could have been reduced to maybe 2. The power went off, so our heater was off until staff came to reset it, which took a minute. Staff also had to come into our room while we were gone since the breakers were in our room. However, they did ask for permission to enter, and I had no problem with it, personally. When we came back, none of our personal belongings were moved or lost. It was more of a minor inconvenience.

The location was great. Everything we came to do in Tahoe was within a 2 mile radius, so that was a major plus. The room was spacious and clean. Although the parking lot was small, we had no trouble finding an available spot. I also liked the pre-check in procedure and contactless check-in.

Stayed in March 2024

Nothing

Great location. Easy to access everything in the area

Stayed in March 2024

Limited parking.

Clean and modern looking.

Stayed in March 2024

The cozy room and great staff support

Stayed in March 2024

Sometimes the noise from outside / neighbors could be a bit loud. But overall pretty ok for us.

Location is really great, it was walkable to the gondola (for us). And overall room was newish & clean.

Stayed in February 2024

The sound insulation could use some improvement. I can hear all the walking from upstairs

A lot of spaces with fully equipped kitchen / dinning area. The shower was the best I have seen in lake Tahoe. Very comfortable bed and love the location (10 minutes walk to the heavenly ski resort gondola)

Stayed in February 2024

There was actually nothing that we did not like.

The room was really clean and pretty - nice clean bathroom with good shower and water pressure. Just a lovely place!

Stayed in February 2024