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  5. Reviews of American Inn & Suites

Reviews of American Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7407 Central Avenue Northeast, Albuquerque, NM 87108, United States of America

Review Score

Based on 49 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.2

  • Location

    5.9

  • Facilities

    5.9

  • Staff

    7.1

  • Value for money

    6.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanliness could’ve been better. There were crumbs & random stuff along the bottom on the bed & walls. I brought my own air mattress just in case & good thing i did cause the beds weren’t as clean as i expected, dog hair when i lifted the blankets & parts of the comforter was torn. Some of the towels had hair in it. Other than that the room was good & was better looking than expected.

    Stayed in October 2023

  • Reviewed: August 30, 2023

    6.0
    A bit rundown, not a great neighborhood at night
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The clerk was confused that I had prepaid on Booking.com, but accepted the proof of payment that I showed her. I'm not familiar with Albuquerque, and I didn't spend any time in the town, just a stop to sleep. But the neighborhood was scary to drive through, as a solo female. Several cars passed me, after dark, driving with their lights off, stuporous pedestrians stumbling into traffic, and the driving directions took me down narrow residential streets where children were playing in the unlit road. I saw people I'd have to identify as tweakers on the street in front of the motel. The rooms all open on to the parking lot. I didn't feel unsafe in my room, but I was glad to leave the town behind me.

    It was a simple, inexpensive place to stay. I was on the second floor, which felt safer, and parked my car right next to the window of the 24-hour office.

    Stayed in August 2023

  • Reviewed: November 2, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I need an invoice and I do not get an answer to my messages.

    Stayed in October 2022

  • Reviewed: October 10, 2021

    7.0
    Good for a couple of nights
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was kind of hot, but nothing you cannot solve with AC. It was a bit noisy. We did not find the suppose to be breakfast. The area of the place seems dangerous.

    The room was good and comfortable. Fair enough for three nights stay. It was clean.

    Stayed in October 2021

  • Reviewed: July 22, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    AC was not working

    Stayed in July 2021

  • Reviewed: October 19, 2023

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Avoid this place. Not very close to airport. Prostitutes on the corner. Ok. Just to sleep off a long flight for one night.

    Nothing. Avoid this place. Not very close to airport. Prostitutes on the corner. Ok. Just to sleep off a long flight for one night.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    If the manger here we're different than who it is I wouldn't atay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The property manager is a great person

    Stayed in September 2023

  • Reviewed: October 17, 2023

    9.0
    A very pleasant surprise
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    No complaints.

    The property is being refurbished, and the carpets were removed and laminate flooring put in. The room was freshly painted. The manager could not be nicer - and this was not only to us but to all guests who stayed the property. I realise this is at variance with prior reviews, which makes me think the property is under new management.

    Stayed in October 2023

  • Reviewed: September 3, 2023

    1.0
    Didn’t stay - too disgusting.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place is a dive run by a drunken lunatic. Presumably one of the technically homeless “long term guests” attempting to work off his room fees.

    Nothing.

    Stayed in September 2023

  • Reviewed: July 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that they didn’t have breakfast like most hotels.

    I liked that the room was clean and the bed was very soft and comfortable.

    Stayed in July 2023

  • Reviewed: October 10, 2022

    8.0
    It was a good, clean place. Good value.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is a bit rough.

    Friendly staff. Great people.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No, inside bolt on the door. Felt unsafe

    Large bed

    Stayed in October 2022

  • Reviewed: March 14, 2022

    3.0
    Maybe 1 star. Maybe not.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Not much

    Stayed in March 2022

  • Reviewed: February 6, 2022

    3.0
    I will never stay there again. I picked it because it was close to the venue.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bed spread was stained and torn. the sheets and towels were stained. there was a stack of used soaps in the shower so they don’t clean very well. the shower didn’t have any water pressure. there wasn’t a cup so I could take my medication.

    there were two security guards and it was close to the venue.

    Stayed in February 2022

  • Reviewed: November 9, 2021

    10
    Good place to stay !!
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good!

    All good here- good pool, work out area and location to downtown Madison!

    Stayed in October 2021

  • Reviewed: November 1, 2021

    1.0
    it was awful they allowed homeless people to sleep on the walk ways the police even came to arrest someone that stays th
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the sheets had rags written on them and they were old no hot water no internet no phone homeless people sleeping all outside of the property

    nothing

    Stayed in October 2021

  • Reviewed: October 15, 2021

    4.0
    Have rooms ready before check in time
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing really wrong about this stay was check in was at 2 but rooms weren’t ready, not cleaned until almost 3:30pm

    Stayed in October 2021

  • Reviewed: October 10, 2021

    3.0
    uncomfortable.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    bathroom with broken attachments. unrepaired.

    poor maintenance of facility.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated, dirty, broken lock. Broken furniture. Expensive

    Stayed in October 2021

  • Reviewed: October 3, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was uncomfortable, TV didn’t work properly kept freezing, noisy

    Nothing

    Stayed in October 2021

  • Reviewed: October 2, 2021

    4.0
    Overall a disappointing and unnerving experience.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The sheets were dirty with hair and crusty bits! The staff then brought the wrong size sheets to change. The towels had black marks on them. There were no cups for water and the sink was too small to fit a water bottle. The location was very loud.

    The room was dry and spacious. Parking was easy.

    Stayed in October 2021

  • Reviewed: August 10, 2021

    1.0
    It was awful.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been better if no body urinated in parking lot. Vagrants were all around including prostitutes. It would have been better if murders had not taken place there in the recent history.

    Stayed in August 2021

  • Reviewed: August 1, 2021

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. Location was bad. They had garbage piled under the stairs. People standing around the facility. Rooms were dirty, outdated and had no amenities.

    Booking.com should remove this as a option. This place was totally disgusting. We were stuck there and left after only 5 hours.

    Stayed in August 2021

  • Reviewed: July 26, 2021

    8.0
    Clean and quiet
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The booking app stated that they had a pool and that there was free continental breakfast. None of them were available. No coffee maker, no hair dryer and no iron we’re provided.

    The room was very clean and quiet.

    Stayed in July 2021

  • Reviewed: July 22, 2021

    1.0
    Please never stay here this place is so dirty.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place was dirty the sheets were not changed in our first room the ceiling was black from smoke and the bed had someone else's jewelry in it telling me the bedding wasn't changed plus the sheets had a blood stain ! So when asking for or money back we were told that was not an option and given a different room that was just as bad the pillows smelled of smoke and the room looked as if it hadn't been dusted since the place was built. The three towels in the room where literally black and could be dusted off as well at $110 a night I would never ever want anyone to stay here . We had multiple people knocking on or door looking for someone making it very uncomfortable to even get sleep or feel safe .

    Absolutely nothing this place was dirty the sheets were not changed in our first room the ceiling was black from smoke and the bed had someone else's jewelry in it telling me the bedding wasn't changed plus the sheets had a blood stain ! So when asking for or money back we were told that was not an option and given a different room that was just as bad the pillows smelled of smoke and the room looked as if it hadn't been dusted since the place was built at a $110 a night I would never ever want anyone to stay here .

    Stayed in July 2021

Showing 1 - 25

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