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  5. Reviews of Americas Best Value Inn - East Syracuse

Reviews of Americas Best Value Inn - East Syracuse This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6608 Old Collamer Road, East Syracuse, NY 13057, United States of America

#21 of 23 hotels in East Syracuse

Guests' Choice

Review Score

Based on 310 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.9

  • Facilities

    5.1

  • Staff

    6.3

  • Value for money

    6.0

  • Free Wifi

    6.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 15, 2024

    3.0
    Underwhelming, especially for the elevated price paid during the local college graduation weekend.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were stains on the curtains, box spring cover and on the comforter provided. The comforter smelled like cigarettes. There was a large missing swatch of carpet just outside of the room I stayed in, and there was no signage to indicate why or when it would be fixed.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    3.0
    Maintenence needed
    • Leisure trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice bucket. Broken bathroom door handle. Sink broken and hanging on.

    Available last minute.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    5.0
    Everyday was something new with the people. I did not feel safe being there but we made the best of it. I was there for
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The area, no microwave or refrigerator, It was almost like being in a insane asylum, the other guest were crazies I think they all live there.

    The first desk guy was very nice and helpful.

    Stayed in May 2024

  • Reviewed: April 8, 2024

    3.0
    No thanks!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Looks of the outside are deceiving! It’s nice and remodeled outside but once you walk through those doors The entire inside is so run down. It smells of skunk/marijuana. Our room was tiny. No sitting area or table just a bed and a plastic red rolling chair. The bed was not comfy, the pillows were flat as can be and the carpet was all worn and torn. The bathroom was a joke! The sink was cracked to the point I was afraid to touch it or it’d break in half, everything was rusted. I got stuck in the bathroom, the door wouldn’t open my boyfriend had to bust through it. It’s not near anything! There’s a Ruby Tuesday across the street but other than that the area looks like an old run down industrial area. It was just all around…..just….bad. Wouldn’t recommend!

    Stayed in April 2024

  • Reviewed: March 1, 2024

    4.0
    Room was warm- greatly appreciated.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of maintenance and upgrades. Rooms damaged by smoker’s use and lacked coffee, etc. 24/7 in lobby and neither remove worked with TV.

    Staff found a third room that meet minimum standards as “acceptable”. First room was issued as no smoking but it smelled of heavy smoke. Second room had broken sink/countertop.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    4.0
    ok
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    the room was unclean plus every time i come there there seem too be no towl every thing eles was great but the room

    the service was great

    Stayed in February 2024

  • Reviewed: February 4, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Relax

    Stayed in February 2024

  • Reviewed: December 12, 2023

    6.0
    Under construction and lobby smelled like urine and old mop
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Convience

    Stayed in December 2023

  • Reviewed: November 14, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 5 nights

    No breakfast as advertised. No fridge or microwave in room.

    Cozy. Clean. Friendly-ish staff.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Yes. Property under renovation

    No breakfast served

    Stayed in October 2023

  • Reviewed: October 28, 2023

    5.0
    I shouldn’t have been charged so much that hotel smells like cats really bad
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It smelled like cats bad

    Somewhere to sleep

    Stayed in October 2023

  • Reviewed: October 2, 2023

    3.0
    It’s a 1 star hotel 👎
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It smelled like marijuana in the hallways all the time. It was very run down and not well maintained. We only had 2 pillows that were very thin and when we asked for 2 more they stated they had no extras. They do give you an ice bucket with a bag but no lid and The only ice machine is on the 2nd floor and they only way to get there is up the steps. There was no microwave or fridge. It was just a bed with night stand boxes attached to the walls, a small desk with a nasty dirty chair & a bathroom. You also need to bring your own personal shower stuff cause all you get is soap. I won’t be staying here again.

    It was close to everything we wanted to do while we were there

    Stayed in October 2023

  • Reviewed: September 18, 2023

    5.0
    If you want to live in the 1980s, then this is the spot for you to stay.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Old facilities. Old towels with stains. Cracks in the walls. Old CRT television from the 1980s.

    Budget friendly. AC was great!

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    Stopover to Niagara
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It advertises continental breakfast included and there was nothing and no explanation, disappointing as we had arrived late after 4hour drive and had very little sleep ahead of 2.5 hour drive that morning

    Clean and functional room

    Stayed in September 2023

  • Reviewed: July 5, 2023

    6.0
    Just Fine
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    under construction at this time

    can not say

    Stayed in July 2023

  • Reviewed: April 19, 2023

    3.0
    Disgusting cheap hotel
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was filthy, there was a used condom wrapper in the bed and feces stains on the base of the toilet. The room was scorching hot and the AC did not work - it was too late to deal with all that by the time we got in so we ended up leaving and not even staying the night

    Stayed in April 2023

  • Reviewed: March 28, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing...old run down and unsafe

    Stayed in March 2023

  • Reviewed: February 12, 2023

    5.0
    Not bad for the price.... could use a renovation update new furniture ect.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of the hotel, no bkf no pool no microwave

    Quietness an clean room

    Stayed in February 2023

  • Reviewed: January 23, 2023

    4.0
    It’s not really worth what it cost
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the holes in the walls

    it was convenient

    Stayed in January 2023

  • Reviewed: October 21, 2022

    6.0
    definitely good low prices, for a general room. small space
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No elevator, stated cont breakfast was included, but was none. not updated with usb outlets, lights

    quiet, clean, out of town

    Stayed in October 2022

  • Reviewed: September 20, 2022

    3.0
    Poor
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was charged an extra $10 for breakfast which they do not provide. TV service was terrible, asked for extra 2 pillows only got one, were told wash would not be done till next day, only one hand towel and wash cloth provided for a 2 person booking, was told same thing about wash.

    Nothing about it.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    3.0
    Hotel needs updated
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The main hall had a horrible odor with tattered and worn carpeting. No ice machine. For $125 a night, the room was in very poor condition(dated and in disrepair)

    The location was convenient

    Stayed in August 2022

  • Reviewed: August 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    if the bathroom sink was not clogged

    Stayed in August 2022

  • Reviewed: July 29, 2022

    6.0
    Comfortable and clean rooms but a bit outdated
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tvs are very outdated and my light made this weird buzzing noise while it was on

    Beds were pretty comfortable

    Stayed in July 2022

Showing 1 - 25

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