28742 Camino Capistrano, San Juan Capistrano, CA 92675, United States of America
#3 of 4 hotels in San Juan Capistrano
Guests' ChoiceBased on 331 hotel reviews
7.2Cleanliness
7.5
Comfort
7.4
Location
7.3
Facilities
7.1
Staff
8.3
Value for money
6.9
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 20, 2024
Linda
United States of AmericaNo black out curtains.
The shower didn’t have a water restrictor.
Stayed in May 2024
Reviewed: May 17, 2024
Tracy
United States of AmericaWorked well for me
They need coffee makers in the rooms. That’s my only comment
Stayed in May 2024
Reviewed: April 29, 2024
Bria
United States of AmericaThe price I paid was a bit high considering there are no amenities at this hotel.
I liked the size of the room and that it had a mini fridge and microwave available.
Stayed in April 2024
Reviewed: April 25, 2024
Kelly
United States of AmericaThe TV didn't work during my second stay, but I didn't really miss it.
The staff is so, so nice! My car was dead when I went to check out. One of the maintenance guys brought his truck over to jump it, and the hotel manager had new jumper cables. Got me right on the road. Above and beyond, I would say! The hotel is not fancy, but the rooms are clean, and the beds are pretty comfortable. The prices are amazing for San Juan Capistrano! I will continue to stay there when I'm working in town!
Stayed in April 2024
Reviewed: March 23, 2024
Victoria
United States of AmericaSurrounded by cement very loud Amtrak train
Convenient location
Stayed in March 2024
Reviewed: March 21, 2024
Claudia
United States of AmericaParking very tight area very busy and walls are thin can hear everything like cars and movement upstairs inside refrigerator someone left a bottle of wine and two bags of ice - meaning room wasn’t cleaned and inspected right
Bed comfortable not enough cover thin blanket over sheet -
Stayed in March 2024
Reviewed: January 3, 2024
Brittany
United States of AmericaThe only thing I didnt like was that there is a train very close to the property and there were moments that it was very disruptive to trying to sleep. Everything else was great. Location as far as proximity to freeway, restaurants, beach etc was perfect. Just the dang train.
The owner kindly helped me jump my car as I accidentally left the headlights on all night. What could have been a problem was immediately solved and with kindness which I really appreciated. Within 10 minutes of discovering my dead battery I was on my way to the beach .
Stayed in December 2023
Reviewed: November 13, 2023
Virginia
United States of AmericaThe room was a bit worn
The staff was very friendly and professional. The room was very clean. Very close to the freeway.
Stayed in November 2023
Reviewed: October 31, 2023
Victoria
United States of AmericaNeeds coffee maker
Stayed in October 2023
Reviewed: October 22, 2023
Nancy
United States of AmericaThe noise. Right off the freeway and there was a train that went by every night at 230 am and blew their horns. No coffee pots in the rooms, breakfast was not a option here. They only had coffee in office area from 7-9 am.
The maid service was great. They cleaned our room everyday. I received email a day before stating that due to rise in Covid they would not clean rooms daily but they did.
Stayed in October 2023
Reviewed: October 20, 2023
Teri
United States of AmericaThe location was questionable, because of freeway construction, the train traffic, and the patrons in the parking lot of the In & Out restaurant. The price was a little high due to those circumstances.
Excellent clean room, bathroom, front room with couch & table, microwave, and refrigerator. I found the bed very comfortable.
Stayed in October 2023
Reviewed: October 1, 2023
Andrea
United States of AmericaIt was cold and loud in the rooms. The beds were really hard, right next to the train tracks and construction. No coffee pot in room. Was veery expensive for what you got.
It was a great place to spend one night at ti go to a concert. The staff were all SUPER friendly!! They were very accomodating.
Stayed in September 2023
Reviewed: August 31, 2023
Thomas
United States of AmericaThe bathroom door knob was about to fall off
Stayed in August 2023
Reviewed: August 11, 2023
Jesus
United States of AmericaThey do not have a coffe machine
No breakfats
Stayed in August 2023
Reviewed: July 31, 2023
Victoria
United States of AmericaFor the location in cement city no pool… The prices are too high. This property should average between 85 and 101.
Stayed in July 2023
Reviewed: July 24, 2023
Amber
United States of AmericaBreakfast was not offered towels were small and rough to the touch
Stayed in July 2023
Reviewed: July 11, 2023
Victoria
United States of AmericaLocation
Stayed in July 2023
Reviewed: July 10, 2023
Mary
United States of AmericaOccasional loud noise from train and trucks due to location. Room was clean except for one dental floss threader that was still on the floor.
Staff was friendly and check in was easy. Plenty of parking.
Stayed in July 2023
Reviewed: July 8, 2023
Victoria
United States of AmericaThis property needs to upgrade their Wi-Fi. It is a poor quality… When working we want to have no interruptions in the Wi-Fi system. Perhaps you should call T-Mobile or get better Cox cabling, or move your Wi-Fi from the attic to a more central location so that it can assist working people the opportunity to do their work while staying… No one wants to gather outside in an area where it’s pulling stronger went in the room it goes away
Centrally located
Stayed in July 2023
Reviewed: June 15, 2023
Patricia
United States of AmericaDidn't like that it was directly in front of the Metrolink & you could hear the train in the middle of the night.😖
Staff was very nice & friendly. Loved the spacious shower spa/jacuzzi. It was very clean.
Stayed in June 2023
Reviewed: June 11, 2023
Gil
United States of AmericaOnly the location
Stayed in June 2023
Reviewed: April 24, 2023
Assani
United States of Americatrain noise
nothing at all
Stayed in April 2023
Reviewed: March 21, 2023
Brittany
United States of AmericaBarely any towels or toilet paper. Had to ask for extra. And no tissues.
Clean & quiet. Close to the beach without the crowds.
Stayed in March 2023
Reviewed: March 7, 2023
Victoria
United States of AmericaKevin needs to work on his people skills
Harry was very accommodating… Always looking out for the customers needs
Stayed in March 2023
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