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  5. Reviews of Americas Best Value Inn - Azusa/Pasadena

Reviews of Americas Best Value Inn - Azusa/Pasadena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

433 South Azusa Avenue, Azusa, CA 91702, United States of America

#3 of 7 hotels in Azusa

Guests' Choice

Review Score

Based on 163 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    7.1

  • Staff

    7.3

  • Value for money

    7.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Was a good stay. Solid no frills facility with a great price
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to get to, ample parking

    Stayed in April 2024

  • Reviewed: January 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a bunch of ppl hanging outside of my door being loud all night. I had work the next day

    Stayed in January 2024

  • Reviewed: October 26, 2023

    8.0
    A simple and nice hotel :)
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked how simple and clean the room is and the cleaning lady was super sweet :)

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They only had continental breakfast, they only took cash deposit, the room is definitely showing signs of age.

    The bed was comfortable and clean, tv &A/C worked and the room was clean. The pool area is lacking. Overall it was an ok stay.

    Stayed in October 2023

  • Reviewed: August 3, 2023

    8.0
    What we needed, when we needed it.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights

    No microwave or refrigerator

    Convenience, price, location

    Stayed in July 2023

  • Reviewed: July 22, 2023

    7.0
    Nothing special but acceptable
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The lock to the bathroom door was on the outside knob.

    The air conditioning worked very well

    Stayed in July 2023

  • Reviewed: June 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no wifi

    The atmosphere

    Stayed in June 2023

  • Reviewed: May 14, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cash deposit

    Location and security were good

    Stayed in May 2023

  • Reviewed: February 1, 2023

    8.0
    Great location to where I was going. I got downstairs as what I had asked for.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Staff could be a little more friendly

    Did not eat breakfast!

    Stayed in January 2023

  • Reviewed: August 29, 2022

    7.0
    Very friendly workers
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room did kind of smell but that’s about it

    Definitely was clean and felt a lot more safer

    Stayed in August 2022

  • Reviewed: June 5, 2022

    7.0
    Good value for the money.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom old. Not dirty but old. No big deal though.

    Comfy bed. Good room size!

    Stayed in June 2022

  • Reviewed: May 16, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cigarette burns on mattress, and also the pillows felt like air bags not firm at all.

    The TV with cable, the lights and bathroom.

    Stayed in May 2022

  • Reviewed: April 11, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 2 nights

    The wifi did not work on my tablet. Had to get the desk clerk to get me into it because I did not have goggle! But this had to be done everyday!

    Location was within a couple miles of where I was going and right off the freeway. I had asked for downstairs because I have artificial knees and received it.

    Stayed in April 2022

  • Reviewed: August 10, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanness of the room was horrible. I had to clean it myself to feel comfortable staying.

    I like the location of the hotel to my work.

    Stayed in August 2021

  • Reviewed: April 19, 2024

    1.0
    Stressful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was rundown and filthy. I took photos in case I was charged for the stained chairs and bedding, dented door, scuffs on walls, furniture, mini fridge etc, missing porcelain pieces on bath tub. There’s too much to list. The worst part is I received a message from my bank which they flagged as being a potentially fraudulent charge, which it is because I had a confirmation when booking the room of $98.99-68.35 (saved credit from Booking.com)=$30.64 total to be charged to my credit card. It would have been a mistake to charge my card $98.99, but they there is a pending charge on my card of much more, $269.79. I hope I don’t have to pursue this matter legally. Please be aware of the filthy state of the room and pending fraudulent charge before booking your stay at this hotel.

    The location

    Stayed in April 2024

  • Reviewed: April 10, 2024

    1.0
    Rude man at the front desk.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are still some unscrubbed stains on the toilet, and there are also some obvious stains on the mattress. The air conditioner started by itself, the sound was huge, and I had to get up in the middle of the night to turn it off. The above is tolerable, and the following is unacceptable. The most terrible thing is that the fat, black and male waiter at the front desk suddenly said the F word very loudly, incredibly rude!

    Easy to park.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    1.0
    if the morning staff could do their job, I might stay here. but right not they can’t and don’t care to either.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I usually don’t write Karen reviews but this one deserves nothing less. Coming from a traveling businessman who’s stayed in hundreds of hotels/motels. There was no hot water in the shower. alright whatever. I’m sure not every room was like that but mine was. When I rebooked the room, they said “you’d have to check out and check back in at 2pm. But next time, do it in person and not booking.com it’s $20 cheaper”. I had to coax them to let me keep the same room, even though that is more convenient for both me and the hotel. you’re making more $$ without doing any work at that point. They let me do it once. Then I go back the following morning to rebook another night in person. I was in the area on a business trip to make $. Idk if they lied to me or thought I was rich, but they wanted to charge me $20 more than I was already paying per night for a Sunday-Monday morning check out. Was $127 a night before tax/fees Thursday through Sunday morning. I go to extend the room, they want $155 plus tax/fees on a less busy day. F that. I said ok, can I do the booking.com price and keep the same room? Nope. In the hundreds of hotels I’ve stayed in, never have I ever seen one not want to make money for less work, make it super f/*ng inconvenient for the guest causing me to lose out on hundreds of dollars and be late to my event I was working, when I have bills to pay and a family to take care of. The morning staff clearly did not give a sh /t. Don’t tell me it’s cheaper then try to charge more. Nah f you. All you need to do is click a button. You don’t even need to do room service or any cleaning for 4 days. And you wanna up charge me? You want me to check out my room just to check back in? No I have work to do away from home all weekend and you guys cost me money and time. Not getting another dollar from me. Hope I left y’all a good enough review for you too. Cheers. Here’s a tip from someone experienced.

    place is definitely clean, area is fine. That’s great. If you love inconvenient sh /it, staff that doesn’t care about anything, and no hot water in the shower, the congratulations this is your place. Half a star out of 10 because of that. Stayed in hundreds of motels/hotels and I will never stay here again. The night time people are totally fine. The morning lobby staff is r£tar* /d£d.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    1.0
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 25, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in March 2024

  • Reviewed: February 21, 2024

    4.0
    Though management was pleasant, I I do not recommend this establishment to anyone that expects a nice place to stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very badly maintained. Peeling coating in the bathtub, rusted drain, constant water drip. Marker graffiti on the bathroom wall. Stained comforter that may have been from the 80s. I booked based on the rating and pictures on their site. Neither matched what was advertised.

    The proximity to my destination

    Stayed in February 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No cont breakfast that was advertised

    Location

    Stayed in December 2023

  • Reviewed: November 8, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The gentleman was very kind when I was checking in

    Stayed in October 2023

  • Reviewed: November 6, 2023

    5.0
    Light camera action
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower was terrible. Definitely needs better maintenance. Popping sound come from different places in the room and the alarm clock has feedback that randomly comes on at all hours of the night.

    Staff friendly breakfast just a little pastry coffee and juice. Place run down or no real pride in whoever is the maintenance person. Must put a security deposit in for the TV remote. Shower was terrible. Felt like someone was filming us while we were in our room. A popping noise and the alarm clock would pick up voices no matter what setting it was on. The place had some kind of feedback from something that it would pick up a frequency and otherwise it's a place to stay near the Santa Anita race track.

    Stayed in November 2023

  • Reviewed: September 12, 2023

    5.0
    Not worth the price paid, could have stayed at higher rated hotel for money spent.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door would not latch closed. Front desk asked for a”cash” deposit after processing credit card for payment for “damages that might occur”. No USB charging jacks for phones.

    Location was very close to our family members

    Stayed in September 2023

Showing 1 - 25

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