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  5. Reviews of Americas Best Value Inn Charlotte

Reviews of Americas Best Value Inn Charlotte This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

828 East Shepherd Street, Charlotte, MI 48813, United States of America

#3 of 3 hotels in Charlotte

Guests' Choice

Review Score

Based on 184 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.2

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Great!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Nothing that I can think of! Everything was as expected, and we well cared for during our stay.

    Hotel was very well located just off the highway but it was very quiet! The room was clean and well cared for. Staff was informative and helpful for everything we needed. Certainly will stay again if in the neighborhood.

    Stayed in April 2024

  • Reviewed: March 3, 2024

    9.0
    Good Value for a shirt stay.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean and comfortable, staff was friendly and very accommodating, coffee was excellent, good variety of bagels and muffins, fresh fruit and oatmeal, good value for a short stay.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Comfy room and decent breakfast, perfect place to stay when going to the Nordic Fire Festival.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights

    The only thing that could be improved was to maybe put a thinner curtain in front of our window in addition to the thick one. We were on the first floor and if the curtains were open, everyone can look inside, especially at night. Also, I know that this can't be helped but we did hear some dogs barking at night, but that can be expected when they allow dogs (that didn't bother us much though).

    The room was clean, it was the perfect accommodation for the Nordic Fire Festival we attended as it was in walking distance. I loved that there was breakfast in the morning. They had coffee, tea, juices, bagels and a waffle maker, fruit and and the staff was very friendly.

    Stayed in February 2024

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Na

    The helpfulness and kindness of staff

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Reasonable rate for room was less reasonable with $25 "sanitation charge" per pet. Room had not been updated in a while and personally hate carpets in hotel rooms.

    Bath towels were great, big and fluffy Bed was comfortable enough and room was clean

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    I would stay here again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot tub to relax in.

    Waffles, bagels, cereal, n fruit. Better than stale donuts. Bed were amazingly comfy comfort for value. Would stay here again.

    Stayed in November 2023

  • Reviewed: September 13, 2023

    7.0
    Pleased
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were a lot of out of town workers and some were right outside the side entrance smoking weed. I don't have an issue with weed, but at least walk out in the parking lot a little.

    The staff was very helpful and friendly. It was very quiet and clean

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Good, Standard Motel
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facility is dated and could use updating.

    Convenient location off the highway and a short drive into the city. (J & J Eaton restaurant on Cochran in the downtown area had excellent, reasonably priced food, including delicious HOMEMADE pies.) Motel had free, basic, contenintal breakfast.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was really very nice, comfortable & clean. Newly renovated, too. Good value for money.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Wonderful
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Continental breakfast.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Staff esp Frank

    Stayed in July 2023

  • Reviewed: April 13, 2023

    7.0
    It was okay. It was your typical hotel.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Need to have an elevator. I had a baby with stroller and quite a bit of other stuff. First room key didn't work. Lock was broke, no one informed front desk person.

    Did not par take of the breakfast. It was great that it was offered.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a continental breakfast we knew that when we booked though.

    Stayed in February 2023

  • Reviewed: December 12, 2022

    7.0
    Good
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The coffee choices in the room were nasty and the hot water wasn't hot . Only Luke warm

    Clean rooms nice tvs and working fridges in room

    Stayed in December 2022

  • Reviewed: August 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are a lot of dead bugs in the plastic on the lamp shades. There were some gnats in the bathroom.

    Stayed in August 2022

  • Reviewed: July 16, 2022

    8.0
    Very Good
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place could use some minor fixes, repairs/update. Also give y'all AC system a break lol. Poor things run non stop (set at 60*) and have condensation dripping from them (inside). Overall good service. Would return.

    Easy check in/check out. Friendly accommodating staff. Good value, tidy room.

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic but it was $60 less then others in the area. Served its purpose

    Clean very basic hotel. Staff was unbelievably friendly

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    Pool or sauna

    Staff was all very nice, contrary to the place we stayed the night before.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    8.0
    Nice
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    No protein selections at breakfast. All carbs. Understandable in a small town setting that may not be super busy, but maybe some prepacked hard boiled eggs. Even still, nice place to stay.

    Staff was pleasant, polite, and accommodating. Our special requests were done without us reminding them. Room was great! Spa tub nice and relaxing, bed comfortable, air worked good, clean, updated. Nice place. We will definitely stay again.

    Stayed in July 2022

  • Reviewed: June 27, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights

    Breakfast items were very limited that's why we preferred to eat out for breakfast. Hotel was close to all activities that we had planned to attend. Easy access to interstate highway.

    Stayed in June 2022

  • Reviewed: May 30, 2022

    7.0
    It was serviceable but disappointing.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    I specifically requested a room on the main floor because my wife and I both have leg problems and was assured that was no problem. I was contacted that they had to "upgrade" our room and that it was still on the main floor. When I checked in I was given a room on the 2nd floor and there was no elevator.

    Location and friendliness of staff.

    Stayed in May 2022

  • Reviewed: May 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a little hard but overall it was straight. Maybe chair color could have matched but I did enjoy my stay.

    It had a great staff and nice breakfast for its customers.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not far from my daughter's house

    Very clean, comfortable bed and pillow, refrigerator a no d microwave very handy

    Stayed in May 2022

  • Reviewed: April 11, 2022

    8.0
    My stay was all that I thought it would be. It met my expectations.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The walls were paper thin. I could hear singing from the door next door.

    The breakfast was okay. It really was sort of like a pack & go breakfast. The coffee was good.

    Stayed in April 2022

Showing 1 - 25

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