5481 Westmoreland Plaza, Douglasville, GA 30134, United States of America
#7 of 11 hotels in Douglasville
Guests' ChoiceBased on 442 hotel reviews
7.2Cleanliness
7.4
Comfort
7.5
Location
8.1
Facilities
7.4
Staff
8.1
Value for money
7.5
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Essie
United States of AmericaThe fact the the pet fee was not included in the online fee.
The breakfast could have had more. Not enough just cereal.
Stayed in May 2024
Reviewed: May 15, 2024
Nicholas
United States of AmericaKind of clean
Staff
Stayed in May 2024
Reviewed: May 14, 2024
Caroline
United States of AmericaSome rooms have a smell.
Thick walls so it's quiet, most rooms are clean, and some questionable. Nice pool area , have small quick to go breakfast, nothing too fancy but still nice, friendly staff especially miss pinky. Worth the price would stay again and recommend. The best one in the small area. Wish the drink vending machine took cards like the snack one.
Stayed in May 2024
Reviewed: March 31, 2024
Melissa
United States of AmericaClean
Stayed in March 2024
Reviewed: February 24, 2024
Andrea
United States of AmericaRoom needs to be cleaned better and there were still roaches. 4th stay here and it's just getting worse every time.
Staff was friendly and helpful l, laundry facilities were great.
Stayed in February 2024
Reviewed: December 26, 2023
Ejanvier
United States of AmericaRoom was not thoroughly clean and throughout my stay ahead two roaches one of the bathroom one in the bedroom by the beds
Stayed in December 2023
Reviewed: December 25, 2023
Treva
United States of AmericaSo I have been staying in this same room for the last 3 times that I stayed. I like that they have these rooms with smoking options, because it is cold outside. But, these last couple of times, the roaches have wanted to come inside as well. The hotel responded immediately to my call for action, but I think THIS will be the only reason I stop staying there. Other than that, it is great.
I love that the staff is friendly no matter what time of day you call. I love that they make accommodations when asked. I love that they offer breakfast.
Stayed in December 2023
Reviewed: October 24, 2023
Rachel
United States of AmericaThe room was clean except for the bathroom had a pealing ceiling and we did see a couple of bugs crawling around.
The hotel was property was very clean and quiet. The staff were friendly and helpful.
Stayed in October 2023
Reviewed: October 9, 2023
Magen
United States of AmericaThey charged us for stained towels (daughter had nose bleed). This was not told to us, it is only listed that they charge if you TAKE the towels
Price, staff was very nice
Stayed in October 2023
Reviewed: July 17, 2023
Grandjean
United States of AmericaContinental breakfast was skimpy and very limited. Gave the impression of a place trying to get rid of you as quick as possible. Morning check out person wasn't very friendly and seemed like she just wanted the people gone.
Check in person was wonderful and friendly. Location was good. Nice selection of restaurants fairly close.
Stayed in July 2023
Reviewed: June 2, 2023
Stewart
United States of AmericaThe bed
Stayed in June 2023
Reviewed: June 2, 2023
Gabrielle
United States of AmericaDid not eat
Stayed in May 2023
Reviewed: May 15, 2023
Andrea
United States of AmericaBed pillows were lumpy and the bed was a bit on the harder side. Ironing board was broken and the air conditioner didn't work so great.
Clean room and the staff was very pleasant. This was our second stay here and we enjoyed the stay. We will probably stay here again.
Stayed in May 2023
Reviewed: April 22, 2023
Bette
United States of AmericaSmell of carpet. Sour smell,from not drying.
I can't find the words
Stayed in April 2023
Reviewed: April 22, 2023
Kim
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 23, 2023
Melvin
United States of Americafar
wifi
Stayed in March 2023
Reviewed: March 5, 2023
Timothy
United States of AmericaThe lights from outside, noise,
Good location, clean, bed was ok.
Stayed in March 2023
Reviewed: January 16, 2023
Shareema
United States of Americarates went up and they don’t offer breakfast items as they used to which I think is not right. The reason is due to Covid but I’ve noticed a lot of businesses are using that excuse while still raising their rates and offering less for the money.
staff are friendly and welcoming and the location is quiet. the room could use a deep cleaning as there is a musty smell when you walk in but other than that it wasn’t a bad stay.
Stayed in January 2023
Reviewed: December 29, 2022
Joan
United States of America1. I requested a handicap accessible room and was told I had one. The shower had no bar to get in and out and was a tall tub you had to climb into. Needless to say, a shower for me was not an option. 2. The platform the mattress sat on being bigger than the mattress allowed me to push myself up on the bed. Otherwise, I would not have been able to get into the bed. However, the platform sticking out could be a major trip hazard. 3. There were no plugs available at the desk in the room.
Stayed in December 2022
Reviewed: November 9, 2022
Stephens
United States of AmericaPrice a little high
Nice rooms very quiet
Stayed in September 2022
Reviewed: October 25, 2022
William
United States of AmericaBecause the property is old, the rooms are in need of some refreshing. The linens are what you expect in a lower quality motel and the furniture could use a good deep cleaning. There were a multitude of "iffy" stains on both chairs. The bathrooms could also use some updates. For the price of about $100 per night, I would expect a little more in the way of quality linens and toiletries. I have stayed in lots of hotels across the US and in reality, this room should be more in the $55-60 range.
We are at the point in a home renovation where the bathrooms are not usable for showering, etc. We needed a place to have a hot shower. This is the first of two 4 day reservations that we made with this motel. This first room was clean and housekeeping visited each day to provide clean towels and to make the bed. The property is old but have been maintained fairly well. The parking area is well lighted and there is plenty of parking for a variety of vehicle types. They also have the most reasonable price for a pet ($10 per day). The front desk clerk who checked me in was friendly and welcoming.
Stayed in October 2022
Reviewed: October 10, 2022
Shameka
United States of AmericaNeeds to be updated, Staff gets a 10 because they were really good to us
Stayed in October 2022
Reviewed: October 3, 2022
Bigsistah
United States of AmericaDue to the fact that people live in this hotel I made sure I shook my bags because I saw roaches
Stayed in October 2022
Reviewed: October 1, 2022
Wallace
United States of AmericaCable and size of room
Stayed in September 2022
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