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  5. Reviews of Americas Best Value Inn Douglasville

Reviews of Americas Best Value Inn Douglasville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5481 Westmoreland Plaza, Douglasville, GA 30134, United States of America

#7 of 11 hotels in Douglasville

Guests' Choice

Review Score

Based on 442 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact the the pet fee was not included in the online fee.

    The breakfast could have had more. Not enough just cereal.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Decent for price I guess
    • Business trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kind of clean

    Staff

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some rooms have a smell.

    Thick walls so it's quiet, most rooms are clean, and some questionable. Nice pool area , have small quick to go breakfast, nothing too fancy but still nice, friendly staff especially miss pinky. Worth the price would stay again and recommend. The best one in the small area. Wish the drink vending machine took cards like the snack one.

    Stayed in May 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in March 2024

  • Reviewed: February 24, 2024

    7.0
    4th try and it's just not the same as the first time
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room needs to be cleaned better and there were still roaches. 4th stay here and it's just getting worse every time.

    Staff was friendly and helpful l, laundry facilities were great.

    Stayed in February 2024

  • Reviewed: December 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was not thoroughly clean and throughout my stay ahead two roaches one of the bathroom one in the bedroom by the beds

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    You get what you pay for. This is a great affordable spot to take a break.
    • Leisure trip
    • Solo traveler
    • King Room Smoking
    • Stayed 3 nights

    So I have been staying in this same room for the last 3 times that I stayed. I like that they have these rooms with smoking options, because it is cold outside. But, these last couple of times, the roaches have wanted to come inside as well. The hotel responded immediately to my call for action, but I think THIS will be the only reason I stop staying there. Other than that, it is great.

    I love that the staff is friendly no matter what time of day you call. I love that they make accommodations when asked. I love that they offer breakfast.

    Stayed in December 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Couple
    • King Room Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean except for the bathroom had a pealing ceiling and we did see a couple of bugs crawling around.

    The hotel was property was very clean and quiet. The staff were friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Close to six flags
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They charged us for stained towels (daughter had nose bleed). This was not told to us, it is only listed that they charge if you TAKE the towels

    Price, staff was very nice

    Stayed in October 2023

  • Reviewed: July 17, 2023

    6.0
    Feels like they don't want your business and the am staff was not friendly.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Continental breakfast was skimpy and very limited. Gave the impression of a place trying to get rid of you as quick as possible. Morning check out person wasn't very friendly and seemed like she just wanted the people gone.

    Check in person was wonderful and friendly. Location was good. Nice selection of restaurants fairly close.

    Stayed in July 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed

    Stayed in June 2023

  • Reviewed: June 2, 2023

    7.0
    Met expectationns
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Did not eat

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Second time staying and we will be back again
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed pillows were lumpy and the bed was a bit on the harder side. Ironing board was broken and the air conditioner didn't work so great.

    Clean room and the staff was very pleasant. This was our second stay here and we enjoyed the stay. We will probably stay here again.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Smell of carpet. Sour smell,from not drying.

    I can't find the words

    Stayed in April 2023

  • Reviewed: April 22, 2023

    7.0
    • Leisure trip
    • Family with young children
    • King Room Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 23, 2023

    8.0
    Very Good
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    far

    wifi

    Stayed in March 2023

  • Reviewed: March 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lights from outside, noise,

    Good location, clean, bed was ok.

    Stayed in March 2023

  • Reviewed: January 16, 2023

    7.0
    pleasent
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    rates went up and they don’t offer breakfast items as they used to which I think is not right. The reason is due to Covid but I’ve noticed a lot of businesses are using that excuse while still raising their rates and offering less for the money.

    staff are friendly and welcoming and the location is quiet. the room could use a deep cleaning as there is a musty smell when you walk in but other than that it wasn’t a bad stay.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    7.0
    I was just passing thru and it served the purpose. I will make a different choice next time.
    • Leisure trip
    • Solo traveler
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    1. I requested a handicap accessible room and was told I had one. The shower had no bar to get in and out and was a tall tub you had to climb into. Needless to say, a shower for me was not an option. 2. The platform the mattress sat on being bigger than the mattress allowed me to push myself up on the bed. Otherwise, I would not have been able to get into the bed. However, the platform sticking out could be a major trip hazard. 3. There were no plugs available at the desk in the room.

    Stayed in December 2022

  • Reviewed: November 9, 2022

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price a little high

    Nice rooms very quiet

    Stayed in September 2022

  • Reviewed: October 25, 2022

    7.0
    Suited our purposes for a place to take a hot shower during our home renovation.
    • With a pet
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 4 nights

    Because the property is old, the rooms are in need of some refreshing. The linens are what you expect in a lower quality motel and the furniture could use a good deep cleaning. There were a multitude of "iffy" stains on both chairs. The bathrooms could also use some updates. For the price of about $100 per night, I would expect a little more in the way of quality linens and toiletries. I have stayed in lots of hotels across the US and in reality, this room should be more in the $55-60 range.

    We are at the point in a home renovation where the bathrooms are not usable for showering, etc. We needed a place to have a hot shower. This is the first of two 4 day reservations that we made with this motel. This first room was clean and housekeeping visited each day to provide clean towels and to make the bed. The property is old but have been maintained fairly well. The parking area is well lighted and there is plenty of parking for a variety of vehicle types. They also have the most reasonable price for a pet ($10 per day). The front desk clerk who checked me in was friendly and welcoming.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs to be updated, Staff gets a 10 because they were really good to us

    Stayed in October 2022

  • Reviewed: October 3, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Due to the fact that people live in this hotel I made sure I shook my bags because I saw roaches

    Stayed in October 2022

  • Reviewed: October 1, 2022

    7.0
    Great for the family
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cable and size of room

    Stayed in September 2022

Showing 1 - 25

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