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  5. Reviews of Days Inn by Wyndham Lebanon

Reviews of Days Inn by Wyndham Lebanon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

822 South Cumberland Street, Lebanon, TN 37087, United States of America

#16 of 17 hotels in Lebanon

Guests' Choice

Review Score

Based on 319 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.4

  • Staff

    7.3

  • Value for money

    6.7

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    5.0
    Although the hotel was clean inside the room , it had a lot of questionable things going on. Didn’t feel very comfortabl
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a lot of pot being smoked throughout the hotel. The hotel had a lot of dogs on our end and was immediately told when checking no pets in an abrupt way. I love dogs but did not have my pet with me. Then while staying there a saw quite a few. Smoking wad going on directly outside of our room and you could smell pot through out the hotel. A lot of questionable people . I could not wait to get out of that place.

    The room was very clean.

    Stayed in May 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Outside trash was not picked up daily. Neither ice machine worked.

    Breakfast was as expected for a 2 star hotel. The staff was courteous when I came down for coffee after breakfast was over and turned the coffee in for me.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Weekend get away.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well, the people next to us was very noisy .

    The location was great. Didn't eat there. Rooms were good.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    The location is great, but the cleanliness could use some work..
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room looked like they only cleaned the beds and took out the trash. The carpet needed to be vacuumed. It also had some sort of sticky something stuck in a spot in front of the bed. There was long black hair in the bathroom as well.

    The location was great. Beds were clean, no bugs.

    Stayed in March 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are small and the pool isn't heated

    It was clean and they was very friendly and welcoming

    Stayed in February 2024

  • Reviewed: January 14, 2024

    6.0
    Pleasant
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool not in use. I picked hotel thinking my kids could use a swim after the funeral services. Probably not heated but it didn't look great. Pets policy. They obviously had past problems with guests with dogs. We didn't have a dog but the anti pet mentality was permeable. Same with the breakfast food. The 'DO NOT TAKE FOOD TO ROOM' signs were not cool to see. We are all adults here. I'm a frequent hotel guest and wasn't impressed with the ones at the desk when I checked in. Now, the hotel stay was a while back. Sometimes it's better not to say anything if it's not nice. You kept asking. So here's my .02

    First of all, the guy who checked me out is exceptional!! Great smile and personality. You want to keep him and raise thru the ranks with. Great location. I used hotel with my kids because of church services for my deceased father. So I appreciated the location. The fact the hotel is on Booking.com is great. Thank you.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very rude. I will say the night employee was not. He was polite to me. But the next day the staff was so impolite to me and my children

    The bed was comfy

    Stayed in November 2023

  • Reviewed: November 8, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Door broken could not use key had to have someone come open the door every time. Very inconvenient.

    Clean

    Stayed in November 2023

  • Reviewed: October 23, 2023

    7.0
    Other than a few small things it was quite and good spot to lay down for a night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough plug in. I had a lamp on my side of the bed and not plugged in and no outlet to plug it up. Also the shower curtain water went right through it, I almost fell getting out of the shower.

    Property was easily seen from the road but the GPS takes you way off somewhere else. But from the start it was clean

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    I was disappointed. Mainly because of roaches.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had some issues- noisy bed(just turning would wake you.) Killed at least 3 roaches- more if you counted really tiny ones.

    Overall fairly comfortable.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    5.0
    Room was clean but they should have come and fixed the TV as soon as we reported it not working.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    TV did not work. Reported this 3 times. They fixed it about 4 PM on our second day.

    First morning she said they were out of eggs. First morning Biscuits tasted like they were cooked the day before. Second morning had eggs and biscuits were fresher tasting. Wish they would serve gravy.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was very clean and the staff were very nice, however, after come back to my room after lunch, the door was wide open and the lock had been taken off the door. When we called the front desk, the man said that the lock wasn’t working (I assume when housekeeping came, they noticed it wasn’t working.) The issue wasn’t that the lock needed to be changed, but that my valuables were left unattended for who knows how long! Nothing was taken and the lock was changed, but it’s not ok to return to your room with the door standing wide open and all of your things in view of anyone and everyone. After about 20 minutes, the lock was changed and we received a new key.

    The hotel was very clean.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    5.0
    Trouble with reservation and getting a satisfactory room
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They did not have my reservation made with Booking.com The 1st room smelled bad and refrigerator was leaking and was on but not cooling properly. Card keys were difficult to use. Reassigned a different room and much nicer. My bags I had to carry. From the first assigned room on 3rd floor to another room that was on 2nd floor.The coffee pot was a joke but I brought mine just in case this happened.

    Breakfast was okay. Waffles and scrambled eggs with cereal and milk or instsnt oatmeal. Coffee and several juice flavors.Also an apple to take for later snack.They had an elevator to reach 2nd and 3rd floor. Plenty of hot water and clean towels.The king bed was soft with lots of pillows.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    5.0
    Was not bad and also nothing overly exciting about the property. Needs to be updated all around. Location was good tho
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old rooms need to be updated

    Location was great

    Stayed in September 2023

  • Reviewed: September 4, 2023

    5.0
    Umm...okay i guess, albeit briefly frightening. Just dont ask for towels and you will be ok. Maybe.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights

    Only one employee spoke broken english, and she got a little aggravated with me when i didnt understand what she was saying. When we needed towels, i had to run about the whole place to find folks that were doing that. I asked politely "may i have some towels please?" I got a blank stare, then i pointed to the towels on the cart and was rewarded with yelling and arm waving and a robust "NO ENGLAY!!! NO ENGLAY!!!!" So that was a bust. I find another housekeeper and bravely asked the same question, and i got my towels. Got to the room and within one minute they are there demanding all the other towels that were in the room when we checked in. Some threatening language of "DIRT TOWEL NOW!!!!" about 3 time before i figured out what the hell they wanted. Lesson learned, i did not dare ask for more towels the next day, for fear of physical repercussions. And i damn sure wasnt going looking for the manager. We checked out first thing the next morning and i felt like hiding those freaking towels but alas i didnt because im a nice girl.

    The room was clean.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The floor was very dirty. It appeared clean but was not. It would be nice to have a few more towels in the room.

    The stay was good. The pool and breakfast were enjoyed. The location was good for us.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    5.0
    affordable minimum $508 I spent weekly
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the tub didn’t have a stopper for water to fill up the tub, paint falling off the ceiling, the tub was gritty when you sit/stand in the tub, the refrigerator was rusted on the bottom and did not have a freezer part, well the freezer did not work in the mini fridge.

    location was okay, king bed was comfortable, I didn’t want room service because I brought cleaning supplies and my own towels but if you use the towels you can sit them out by your door outside and they will give you clean towels and hang them on the door. the non-smoking rooms are way better you get carpets and the room smells good at least.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could've been better.

    The breakfast was lacking. But the room was clean. Comfortable bed.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    5.0
    Fair
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dead bug squished on the wall, shower had black mold and grime, and the outside halls were cluttered with broken appliances

    Staff was friendly

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: July 17, 2023

    7.0
    It was ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were very dirty. And I stepped on a piece of glass and I know I had nothing glass at all with me. The pool was cloudy and very cold to b a indoor pool.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    It was alright beds were comfortable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot tub seems in any of the rooms in Tennesse

    It was clean

    Stayed in July 2023

  • Reviewed: June 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't much to talk about

    Stayed in June 2023

  • Reviewed: May 10, 2023

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Inside pool felt like Alaska and Pluto bedspread made me feel like a 1972 pimps girlfriend front desk literally checks the room before returning deposit very time consuming coffee taste like dirt

    They where available!

    Stayed in May 2023

Showing 1 - 25

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