4431 West New Haven Avenue, Melbourne, FL 32904, United States of America
#53 of 53 hotels in Melbourne
Guests' ChoiceBased on 518 hotel reviews
5.4Cleanliness
5.9
Comfort
6.1
Location
7.1
Facilities
5.8
Staff
7.0
Value for money
6.2
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Davis
United States of AmericaThe couch was stained, and the room needed to be painted.
Price
Stayed in May 2024
Reviewed: April 7, 2024
Miller
United States of AmericaI asked the front for a room with two beds I have them for refrigerator for the freezer and I got neither one
Room clean
Stayed in March 2024
Reviewed: March 19, 2024
Tomasek
United States of AmericaSwimming pool was locked up
The bar
Stayed in March 2024
Reviewed: February 20, 2024
Wilson
United States of AmericaWell we was on the back side and there was alot of people living there who drank and alot of drug activity. Played music all night. We stayed n our room most of time. Very uncomfortable surrounding
Location
Stayed in February 2024
Reviewed: February 13, 2024
Latosha
United States of AmericaNo microwave in the room which is false advertisement… According to the desk help they will not be replacing any microwaves
It’s convenient
Stayed in February 2024
Reviewed: January 21, 2024
Dawn
United States of AmericaI didn't like being dismissed by the front desk clerk. There was an issue with our sink,(It was missing the aerator) water would spray everywhere whenever we turned on the sink. We were a party of 3 fullsize adults and there were only 2 towels in the room. I kept being told housekeeping would take care of it. I was told the same thing when we asked for a pillow that was obviously missing from our beds. It just seemed like simple things were missing from our room, like a desk chair. Things that could be seen in other rooms, but not in ours. There was also a strong homeless presence. We were approached and asked for things twice. When I tried to address this with the front desk, she just said "Yeah, I know." The old saying you get what you pay for, definitely applies here, but still don't feel like we got our money's worth here.
I liked the location to our cruise port, but that's about it.
Stayed in January 2024
Reviewed: January 9, 2024
Sondra
United States of AmericaI keep getting the same room. Last time, the toilet wouldn't stop leaking all over the bathroom floor. ( I fixed it). This time the working microwave was gone. I could have used that.
I must say, the staff is fantastic! There are some issues like any building maintenance has with upkeep, however, they try. Which at this price is more I can say for any other place at this price. The lil bar there is cozy and has pool tables. Perfect if you just wanna hang out, but not get too stimulated by the public. Just enough. Not too much. The lil bartender is always sweet. I come here when I want a familiar place at home. They may not recognize me, but it's comforting to me to see their faces. It's my Stay'cation Home.
Stayed in December 2023
Reviewed: January 9, 2024
Sondra
United States of AmericaThe quality of the room. No microwave. Dirty, unvacuumed carpet. People were harassing me to let them stay in my room until checkout time (I was checking out early ) because they were homeless and needed to sleep due to the fact they got kicked out by their roommate and blocked the stairs so I couldn't get through. Watch your stuff. But, that part is anywhere you go. L
The price
Stayed in January 2024
Reviewed: December 26, 2023
Vidal
United States of AmericaOther guests drugs and noise all hours. Pictures on booking.com are not of this property or are very old.
Price was ok. Location ok. Rooms need updating but livable. Other guests months great. Drugs and noise on the side we stayed in the back rooms. Needs some attention in all departments of the facility.
Stayed in December 2023
Reviewed: December 22, 2023
Clarissa
United States of AmericaQuite
Booking.com
Stayed in December 2023
Reviewed: December 6, 2023
Cristie
United States of AmericaThe carpet was sticky. There were stains on the bathroom doors stains on the walls and tons of stains on the blankets that were put on the bed
Stayed in November 2023
Reviewed: November 12, 2023
Pat
United States of AmericaA lot of homeless people live here. A lot of traffic in and out of hotel.
Quick check in.
Stayed in November 2023
Reviewed: November 7, 2023
Cynthia
United States of AmericaYeah the 50.00 deposit is stupid.
Stayed in October 2023
Reviewed: October 9, 2023
Woodin
United States of AmericaRoom 153 was my first room the AC was not working and poured water all over the carpeted floor I called and was moved to room 125 that one didn't have the same handicap accessibility the tub was harder to use than a stand up shower the toilet didn't flush properly you had to hold the handle down to get a full flush then the toilet ran all the time if you didn't remember to jiggle the handle and the AC didn't go below 68 the room was hot
Staff was nice , helpful and accommodating The room was spacious and smelled good
Stayed in October 2023
Reviewed: September 15, 2023
Tony
United States of AmericaAC not working good..room was very hot
Good location
Stayed in September 2023
Reviewed: August 11, 2023
Ferrell
United States of AmericaThere was a bug in my bed
Close to a convenience store
Stayed in July 2023
Reviewed: May 22, 2023
Mazzanti
United States of AmericaThe rooms could use with some desperate remodel and updating
The whole staff is very polite they work around-the-clock to keep the property sand the room's clean.
Stayed in May 2023
Reviewed: May 11, 2023
Senikkie
United States of AmericaIt’s had bugs
Stayed in May 2023
Reviewed: April 30, 2023
Diana
United States of AmericaKilled a roach on the wall as soon as we walked in. Yes, we know it's Florida so we should expect them. Went thru the room to find any others. They use a kiosk that tele videos with a receptionist during evening check in. Rather impersonal and slow process.
Bed was comfortable. Room was large. Conveniently located for our 2 night stay. The price was good for the area.
Stayed in April 2023
Reviewed: April 18, 2023
Phoebe
United States of AmericaThe sink didn't drain very well. The hard furniture was worn and dated. But as I walked through the facility I could tell they are in the process of making improvements which was nice to see.
When you first pull up, it's a bit run down looking. The building is old, and there is a chainlink fence in a portion of the parking. But it appears they are doing renovations inside and out to improve the look and guest experience. There is NO live human for check-in. You use a kiosk to check in, replace spare keys, and check out. It was pretty simple and easy to use. You scan the front and back of your ID and sign papers electronically. Just a nother move to the future. The room was clean. White bed linens and three pillows per queen bed. They have clean hardwood floors. You could walk around with white socks and they didn't turn black. A+ to the cleaning service. Overall, it's a great older facility with great rates.
Stayed in April 2023
Reviewed: April 17, 2023
Rita
United States of AmericaOMG, furniture looked like they collected it from the dumpster; stains, cigarette burns on the chair and the sheets. I was staying only overnight and I was very tired to leave. Stains on the carpet. Just awful! I have never seen such terrible condition. It's a huge hotel and maybe other rooms are better, but I couldn't relax or sleep well. The worst mattress and pillows, and for $135 per night. Now that I am writing this I should;ve' complained and got the discount or something.
Appliances were clean and good; hot shower was very good, TV has many channels and was simple to operate ( not like in many other hotels). Location was right next to the gas stations, fast-food restaurants, but very quiet A/C was working very well.
Stayed in April 2023
Reviewed: April 9, 2023
Denice
United States of AmericaYou check in on a machine similar to FaceTime. The TV had no local abc, nbc, cbs or fox channels. One bed was so soft I could not get comfortable. The walls were so thin I felt like I was in the room with the guests next door.
It was in a good location and it was clean.
Stayed in April 2023
Reviewed: March 20, 2023
Steve
United States of Americathe room smelled like musky stale cigarettes
Stayed in March 2023
Reviewed: March 20, 2023
Kelly
United States of Americathe room smelled like smoke and there was holes in walls
n/a
Stayed in March 2023
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