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  5. Reviews of Comfort Inn & Suites Fishers - Indianapolis

Reviews of Comfort Inn & Suites Fishers - Indianapolis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9780 North by Northeast Boulevard, Fishers, IN 46037, United States of America

#13 of 18 hotels in Fishers

Guests' Choice

Review Score

Based on 195 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ac in the lobby must not have been working because it was NOT cool. We traveled with a team and it was so miserable you couldn’t hang in the lobby and visit.

    Updated. Clean.

    Stayed in May 2024

  • Reviewed: April 19, 2024

    8.0
    Enjoyed my stay at Comfort Inn the hotel was clean and had friendly staff.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    How close of a location the hotel is to everything.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Great stay!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The internet 🛜 connection to streaming the Tv!

    Room was good and clean!

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a boys soccer group there with parents. Boys were in pool area with a soccer ball, very loud and rude. Boys were unsupervised. Told staff. Took a very long time to settle the situation. Plus boys were in elevator and hallways disturbing other guests. Need to update elevator also.

    Rooms very ckean. Very comfortable!

    Stayed in March 2024

  • Reviewed: September 6, 2023

    8.0
    Friends getaway
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly and helpful. Arrived about 40 minutes early and was able to go ahead and check in. Beds were comfortable .

    Stayed in September 2023

  • Reviewed: August 9, 2023

    8.0
    We stayed here while visiting family nearby. My son and I enjoyed the big, comfortable bed!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast and price.

    The king sized bed, a/c, and pool.

    Stayed in August 2023

  • Reviewed: June 12, 2023

    8.0
    Great Location, Very Clean, and a Great place to stay.
    • Leisure trip
    • Group
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Nothing bad to say at all, if I had to pick something it would be nice to have a few additional options for breakfast. They had eggs and sausage each day plus a waffle maker and all were a good start to the day.

    The property was very clean and staff very friendly. Room was very nice and beds very comfortable and will definitely stay there again when I'm in the area!

    Stayed in June 2023

  • Reviewed: June 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room noisy, had to leave fan on to help block out room noise. Poor free breakfast. Cold eggs and only 1 piece of sausage.

    Friendly courteous staff. ,clean rooms

    Stayed in June 2023

  • Reviewed: January 23, 2022

    8.0
    It’s affordable with a great location
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    the ice machine is wasnt working when I visited for Thankgiving and still not working when I went back for Christmas.

    it’s convenient and close to a lot of stores and restaurants.

    Stayed in December 2021

  • Reviewed: January 10, 2022

    6.0
    Stay was okk
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We was to have a jointing rooms and didn't and the bathroom didn't have handicap toilet in room

    Breakfast was good

    Stayed in November 2021

  • Reviewed: November 29, 2021

    7.0
    Always have a plan B for another hotel option
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    reserved room 2 months in advance . arrived at the hotel at around 5pm told I would have to take a room by the stairs on the 3rd floor even though they had rooms still being cleaned on the 1st floor . I called the next day to ask about being moved and was told no, only to see new guests checking in and being given rooms on the bottom levels . my reservation was for 4 days but the staff claimed they had no vacant rooms at all for the 4 days . staff wouldn’t stay at the desk. I’m not sure if they changed management but this is definitely not the same hotel I’ve stayed at in the past . The unprofessionalism of the staff brings down the quality of the hotel

    location

    Stayed in November 2021

  • Reviewed: November 27, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pet friendly

    Quite

    Stayed in November 2021

  • Reviewed: November 15, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool wasn’t open, trad mill was broken, pillows on the bed were tiny and flat.

    Stayed in November 2021

  • Reviewed: October 31, 2021

    8.0
    weekend getaway
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    unfortunately they were short handed on cleaning staff and we waited 2 hrs to check in. The poor lady working was very much overwhelmed trying to get ppl check in but the General Manager could have helped her more. There was 4 of us that had to wait 2 hrs to check in n the could have gave us a discount for the inconvenience.

    I liked the location of the hotel to our event and price.

    Stayed in October 2021

  • Reviewed: October 30, 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Double Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    I didn't like that I specifically picked this hotel hoping that I could get in the hot tub and they had a sign that it was closed for both days. Receptionist acted slightly annoyed when I had a question while she was on her cell phone, which was several times over the course of 2 days, otherwise she was nice. The shower ceiling has paint coming off in large chunks.

    I liked that it wasn't crowed and I felt safe. Well it parking lot. The room was clean and it was close to everything that I needed during the trip including the campus that I had a class at, Target, a mall, plenty of restaurants, etc. Great shower pressure and water was nice and hot. Hotel was nice and quiet.

    Stayed in October 2021

  • Reviewed: October 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was under maintenance but understandably couldn't be helped

    Location was in a good spot, lots of stores and restaurants nearby

    Stayed in October 2021

  • Reviewed: September 27, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we went to a concert and when we got back to the hotel after midnight the back door was propped open, and no one was at the front desk. That didn’t seem very safe

    rooms were clean and beds were comfortable.

    Stayed in September 2021

  • Reviewed: September 15, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s went down since I last stayed

    Location and value

    Stayed in August 2021

  • Reviewed: September 11, 2021

    7.0
    NO WATER !!!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived we were informed that the hotel was without water and that it would be fixed soon. Well soon came sometime in the middle of the night and it wasn’t on long enough for the water heaters to heat up the water for a shower.

    close to everything that we needed. Quite and peaceful surroundings. Staff was awesome and the breakfast they served was adequate.

    Stayed in September 2021

  • Reviewed: September 6, 2021

    8.0
    It is good for a quick stay and if you are not looking for breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a bit of a disappointment. Waffle batter was watery. Had to ask the staff to change it. Tables were dirty. Variety of a breakfast was very poor. On the check out day, check out is at 11 am, cleaning personal was already knocking at the door for check out and cleaning shortly after 9 am. Keys were deactivated, which created a challenge to get back to room. When you have a family, you have bags and you may need to make a few trips to the car to load everything.

    Rooms were decent, worth the price, once we had the above issues, front desk personnel did apologize and responded to assist. Location was great, in the middle of everything. For key deactivation, response was that sometimes it is happens, cannot explain why, but they offered to activate them.

    Stayed in September 2021

  • Reviewed: August 22, 2021

    7.0
    Good for the location and price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little outdated and the hall and elevator carpets were stained and dirty.

    The location was convenient and the price was good.

    Stayed in August 2021

  • Reviewed: August 10, 2021

    8.0
    Did the job!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was really lacking. The checkin was waaay to long BUT that was not the staff's fault (it was a because there were only 2 housekeepers and no additional front desk helper)

    Location was great!

    Stayed in August 2021

  • Reviewed: July 19, 2021

    8.0
    Very Good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish it had a little more for breakfast but for free I could handle it.

    We were traveling for two days and we’re extremely tired. The night before we had a horrible hotel in Troy Alabama and got our money back and left. So went on Booking.com and found this hotel and was so pleased I felt completely safe it was clean it was affordable it was not fancy the breakfast was no big deal but the biggest thing it was clean and safe

    Stayed in July 2021

  • Reviewed: July 16, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was convenient, clean, and comfortable.

    Stayed in July 2021

  • Reviewed: July 16, 2021

    6.0
    The hotel is in desperate need of revisions, or some serious maintenance. Strange smells too 🤔
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaking window when I rained, damp room, bad air-conditioning, not the room we had reserved, wet carpet in rear entrance, jacuzzi did not work, and you could tell they were shot staffed.

    The staff that worked were nice and the price was good,

    Stayed in July 2021

Showing 1 - 25

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