8300 John West Carpenter Freeway, Dallas, TX 75247, United States of America
#86 of 170 hotels in Dallas
Guests' ChoiceBased on 1091 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Jacob
United States of AmericaThe king Kong lady that stayed above me stomping on the pre fab wooden floor all night
The staff is always awesome the rooms are clean and worth the price that you are charged
Stayed in May 2024
Reviewed: May 3, 2024
Mcneely
United States of AmericaThe clerk made the check in more lengthy than I felt it should have been. The room wasn't filthy, but the refrigerator and bathroom could have been cleaner. The hotel conveince store wasn't stocked properly so we had to leave to get food and personal items.
Check out was easy. The Location of the room was right by the elevator, I loved that. The night clerk was very kind when he came in. The setup of the room was nice.
Stayed in April 2024
Reviewed: April 30, 2024
Yumiko
United States of AmericaMy room was facing the highway. Unfortunately, it was noisy.
The room was super clean and cute!
Stayed in April 2024
Reviewed: April 28, 2024
Smith
United States of AmericaBed was a little too soft. But overall it was great.
It was close to a lot of things, especially UT Western, where my dad had an appointment. Very nice staff, breakfast was great.
Stayed in April 2024
Reviewed: April 27, 2024
Mary
United States of AmericaThere are not really any restaurants close by to eat. Not really in an area that is walkable.
Room was large and clean, bed was comfortable.
Stayed in April 2024
Reviewed: April 23, 2024
Victor
United States of AmericaThe location was quite aways from the nearest bus stop, about 20 mins and not at all close to the Dart light rail. The airport shuttle made that a moot point. If in Dallas again, I would return to La Quinta, Love Field because of the convenient airport shuttle. If the shuttle would drop us off at the bus stop or light rail, that would be even better.
Very clean room, good breakfast. Very helpful to have airport shuttle to Love Field.
Stayed in April 2024
Reviewed: April 19, 2024
Carissa
AustraliaMy only down sides were the shower lacked a little bit of water pressure and a small table and second single chair in the room would've been great, but that's just being a little bit picky. Neither really detracted from our stay, just observations.
The hotel is very clean, the staff friendly, helpful and attentive. The included breakfast was a great way to start the day, it's a basic hot and cold spread but it was tasty, fresh and filling. The bed was super comfortable and the room a great size.
Stayed in April 2024
Reviewed: April 15, 2024
Dwight
United States of AmericaNot enough convenient places to eat nearby
Rooms clean, maid service was great
Stayed in April 2024
Reviewed: April 12, 2024
Chike
United States of AmericaThe Price was $100 higher than expected
I left too early for breakfast. The hotel provided me with Uber to the airport because their shuttle was not available
Stayed in April 2024
Reviewed: March 27, 2024
Nancy
United States of AmericaPillows appeared to be feathers that had very prominent spines/ quills that could be felt even through the two pillow cases. A choice of non allergic pillows would be good. Wish the breakfast dishes and coffee cups were not foam.
Very clean. Spacious for price, lots of choices for breakfast.. Friendly staff at lobby desk. There is an airport shuttle service to Love Field in morning and evening, and on my visit when there was no driver available they paid for a Lyft service for me. Room soundproofing was better than many other places I have stayed.
Stayed in March 2024
Reviewed: March 25, 2024
Ana
United States of AmericaThe area is a little sketchy and sofa bed wasn’t comfy
Breakfast was better than expected, clean, and cleaning lady was super nice
Stayed in March 2024
Reviewed: March 16, 2024
White
United States of AmericaStayed on the 2nd floor. Not too bad but the noise from upstairs with people walking and running was a bit much. Besides that no complaints
Staff was very professional. Super pleasant. The young lady at check-in was so nice. Everything was clean. Very pleased with everything.
Stayed in March 2024
Reviewed: February 28, 2024
Sheila
United States of AmericaLiked the property.
Location to Love Field
Stayed in February 2024
Reviewed: February 27, 2024
Rayniece
United States of AmericaThe elevator was out for two days but other than that it was a great stay.
We liked the room overall and the fact it had a microwave and a mini fridge .
Stayed in February 2024
Reviewed: February 13, 2024
Carlos
ColombiaBreakfast was almost the same every day. Might could find different options to offer in order to have variety in a long stay. But at the same time the breakfast is good enough to start the day
Stayed in February 2024
Reviewed: January 29, 2024
Tracy
United States of AmericaBeds and pillows not so comfy. Flags outside were a disgrace. Texas and US both.
Facilities were clean and available. Breakfast and coffee were offered in the lobby. Staff was friendly.
Stayed in December 2023
Reviewed: January 15, 2024
Praise
United States of AmericaNa
The staffs were always cheerful and polite.
Stayed in December 2023
Reviewed: January 14, 2024
Roberta
United States of AmericaStayed with my handicapped cousin who had minor surgery at Clemens. It was a huge problem when we got back to our room and our keys didn’t work. I had to run down to the desk and leave her standing there in the hallway. Staff didn’t seem to care, or understand the situation.
Good location, good sized rooms. Breakfast was very good
Stayed in January 2024
Reviewed: December 31, 2023
Scubanick
United States of AmericaThe air conditioner was not working very well and did not keep the room as cool as I would've liked. The TV worked ok for a little bit, but the remote was almost dead and stopped working, and the sound on the TV stopped working after about an hour.
The location was excellent for quick and easy transportation to and from Dallas Love Field airport. The staff was friendly and professional. The room was extremely clean and surprisingly spacious, and the bed was very comfortable with varying types of pillows to accommodate different types of sleepers.
Stayed in December 2023
Reviewed: December 10, 2023
Merlion4ek
United States of Americashower took long time to get hot water... shower pipe I'm the top was broken, so part of water flow came into curtains AC very old and very loud AC doesn't have proper temperature calibration, when we set 74 as we usually do we felt like in sauna.. so 68 in hotel room okay for us chair was shifted to the right side and it was dangerous to sit on it Backdoor not used hotel room keys, so basically anyone could come in inside.. Not enough light on the room
Location, few minutes from downtown Pretty nice interior with airplane styles pictures and lights led light in bath is pretty good, despite other issues in bathroom price/quality pretty okay, but hotel may fix those issue to be better Nice to have windows opened, that's pretty nice, most of hotels rooms not allow to open windows to get fresh air inside
Stayed in November 2023
Reviewed: November 14, 2023
Melissa
United States of AmericaI didn't use the "business center" but it could be a little bigger. I'm not sure how often it's used, but I would take out the gym and make that space a bigger business center. Also, the room cleaners did a fine job, except for one day. I left a sweater and towel on the bed (my fault) but when the cleaner came in my room to change the bed over, they just through both on my open suitcase. Didn't put my sweater on the chair, didn't take the used towel.
Spacious room. Pretty clean. Breakfast was fine.
Stayed in October 2023
Reviewed: October 19, 2023
Jantell
United States of AmericaRooms were dark had very little lighting in the main area. The jacuzzi wasn’t clean. The pool wasn’t clean or heated.
Good location. Right off the freeway.
Stayed in October 2023
Reviewed: October 15, 2023
Will
United States of AmericaIt was close to where my band rehearses, I am from oklahoma so it definitely worked out in my favor on timing and location.
Stayed in September 2023
Reviewed: September 30, 2023
Antynette
United States of AmericaThe air condition that was in the room. I had the air on 60 that night and the room was still warm
It was ok the location was just a few minutes away from my work business 
Stayed in September 2023
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