1625 North Shoreline Boulevard, Mountain View, CA 94043, United States of America
#3 of 20 hotels in Mountain View
Guests' ChoiceBased on 201 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
8.3
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Bianca
United States of AmericaMy bathroom looked like it was just wiped down-there was hair in the shower and the sink vanity looked dirty.
Fantastic amenities. Great service. Beautiful patio and lobby. Great parking. Spa like amenities such as spa robes and slippers make you feel like you are a at a resort. The sauna/steam room is amazing. The food at Broma was great. Even my 14 year old enjoyed it.
Stayed in May 2024
Reviewed: April 27, 2024
Silvia
United States of AmericaThe AC in our room did not work and windows don't open. Room got hot and stuff really fast. Lacked end tables and could have used at least 1 extra chair. 1 chair for 3 people in one room is not enough unfortunately.
The location is good and staff is awesome, loved that there was a small electric kettle in room to boil water. Very clean which is why I keep coming back:)
Stayed in March 2024
Reviewed: April 16, 2024
Jdv
NetherlandsThe breakfast restaurant was closed at our time (although a small cafe still offering some breakfast)
Friendly staff, good rooms, nice bar.
Stayed in March 2024
Reviewed: January 24, 2024
Jason
United States of Americabar didn't stay open later than 10 pm. but in the lobby of the hotel we can understand why. but the bar was amazingly stocked with high end quality spirits
From the outside first glance, to check in girl, to cleanliness, bar, room, bed, staff to amazing price: we won't stay anywhere else again but here.
Stayed in January 2024
Reviewed: January 3, 2024
Emily
United States of AmericaWhen I stayed there, the restaurant does not offer breakfast or lunch, although they have some pastry and sandwiches at the cafe. It is not a big deal but more options would be more convenient.
The hotel is not big but has everything, the pool, hot tub, gym, sauna, steam room, etc. They are all well-maintained. We had one dinner at the hotel restaurant. The food was so delicious. The cafe is great too. They even gave free hot chocolate to my kids when I ordered coffee there. The room is also clean, very comfortable and quiet.
Stayed in January 2024
Reviewed: January 2, 2024
Robert
United States of AmericaRooms were a touch cozy; a little more space for storing clothes would put it over the top of great
Clean, modern facilities, though one of the elevators was under repair.
Stayed in January 2024
Reviewed: November 19, 2023
Patricia
CanadaNo microwave in rooms but I noticed one in the lobby. It’d be nice to have the option to add breakfast on the booking.com method. Shower leaked onto the floor in the bathroom, however we were only staying for the night and it was quite late to switch rooms by the time we noticed.Robes were comfy but I noticed hair and a stain on one of them and only one pair of slippers were available.
Convenient location, beautiful hotel. Parking was a breeze. Offered water upon check-in. Sauna and steam room were great. Room was clean and modern with both chromecast and apple tv. Even had a wireless charger for use in the room. Bed was uber comfortable, one of the comfiest we’ve ever slept in. The hotel’s signature scent was amazing, I wish I could purchase it!
Stayed in November 2023
Reviewed: October 13, 2023
Aillie
United KingdomI didn’t feel the reception staff where that friendly. I had a problem with my booking, I’d made a mistake with the date, it was my own Fault but they didn’t handle it well and just left me to sort it, out with booking.com. We had traveled 500 miles a glass of water and a nice smile would of helped. I didn’t feel welcome at all.
Very modern and elegant. The room was spacious and the bed was so comfortable. Nice touches with the toiletries, robe and slippers.
Stayed in October 2023
Reviewed: September 25, 2023
Natasha
United KingdomI would have liked a bit more space in the rooms, they are quite small.
Nice modern decor.
Stayed in September 2023
Reviewed: September 18, 2023
Asaf
IsraelThe hotel has a strict policy of disallowing early check-ins and late check-outs. As an international traveller I arrive to SFO in the morning after a long flight. All other hotels I've been to make an effort to accommodate you if they have the room ready, but Shashi's policy (based on several visits I had) is to charge you for a full extra night before 10am and for 20$/hour (between the early check-in and 3pm) afterwards. The same goes for extending the checkout - 20$/hour even if you want 12pm instead of 11am. To me that's a significant consideration.
The proximity to the Google campus is great, the rooms are comfortable and nice, the staff is very wemcoming,
Stayed in September 2023
Reviewed: September 11, 2023
Alessandro
SwitzerlandThe swimming pool in the middle of the facility
Very good service, very good restaurant. Nice gym
Stayed in August 2023
Reviewed: August 29, 2023
Mark
United KingdomN/A
Very nice clean hotel
Stayed in August 2023
Reviewed: August 26, 2023
Elizabeth
United States of AmericaI absolutely love your staff! From front desk to bartender Michael to breakfast server to Antonio helping me after I left my pillow. Very easy going and smiles all around. The room was modern and comfortable. Like I was the first person using it. Amazing hotel. Can’t wait to come back.
Stayed in August 2023
Reviewed: August 5, 2023
Martin
United States of AmericaBar should stay open on concert nights until after show. Midnight maybe?
Restaurant bar was great. Fantastic food.
Stayed in August 2023
Reviewed: July 17, 2023
Andrew
United States of AmericaThe location is very convenient, and our room was immaculate and comfortable. We were pleased that the hotel offers free overnight charging for electric vehicles in the garage adjacent to the hotel. FYI, the hotel offers breakfast, but there's also a large Starbucks just a few steps away.
Stayed in July 2023
Reviewed: July 17, 2023
Cookie
United States of AmericaRestaurant and pool area
Stayed in July 2023
Reviewed: July 7, 2023
Laura
United States of AmericaNa
Very clean; location to venue; quiet
Stayed in July 2023
Reviewed: July 7, 2023
Selena
United States of AmericaThe wifi connection was poor so you couldn’t watch anything in the hotel room
All staff was friendly and welcoming. The entire hotel was clean and our room was exceptional. The mattress was so soft that both my friend and I slept the best we had in a while.
Stayed in July 2023
Reviewed: July 7, 2023
Alexia
United States of AmericaDrilling next door in the morning
Clean. Upscale. Beds super soft
Stayed in July 2023
Reviewed: July 3, 2023
Ralph
United States of AmericaN/A
The staff super friendly and the facilities super clean.
Stayed in July 2023
Reviewed: June 28, 2023
Adrian
United KingdomNothing
Very modern with great facilities and helpful staff
Stayed in June 2023
Reviewed: June 20, 2023
Dias
KazakhstanVery friend personnel, benchmark customer service
Stayed in June 2023
Reviewed: June 6, 2023
Suzanne
United States of AmericaThe cost was too high for our small (but lovely) room. A continental breakfast should have been included in the price. We were a bit taken aback by the charge of $20/hr for an early check in at this not full hotel (although we did appreciate the free extra hour for late checkout). The a/c was also cranked up too high in the common areas and hallways.
The location was outstanding and we appreciated the spacious free on site parking. The staff was super friendly, solicitous and communicative, and had great suggestions for activities.
Stayed in June 2023
Reviewed: May 31, 2023
Mimi
United States of AmericaThat the pool & hot tub are in the middle of the main part of the building for all to view you & it’s kinda of a small area, not a lot of chairs for the guests at the pool which probably deters guests from using the pool. The pool is also right near where the bar & restaurant are where people are eating & drinking outside. Expensive food & drinks.
Clean. Very sparkling clean. Friendly front desk staff.
Stayed in May 2023
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