3550 Samuel Shepard Drive, Saint Louis, MO 63103, United States of America
#22 of 79 hotels in Saint Louis
Guests' ChoiceBased on 1322 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.7
Staff
8.7
Value for money
8.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 18, 2023
Turnage
United States of AmericaIt was kind of difficult to find the lobby, being that it was in the 12th floor but still it was all good. There’s not one thing I didn’t like about my stay.
Everything was really good at this hotel. I liked the artistic flair of the place, the cleanliness, and the uniqueness of the rooms. The bathrooms were very clean the rooms were very clean the views from the roof top bar was awesome. This is a treasure of ST Louis
Stayed in August 2023
Reviewed: August 18, 2023
Angelica
United States of AmericaDidn’t know that lobby was on floor 12
Cool old building but very modern hotel
Stayed in August 2023
Reviewed: August 14, 2023
Brooke
United States of AmericaThe AC didn’t cool the room very well. Even turning it down as low as possible it was still a little uncomfortable sleeping. The two full length mirrors in the room (one behind bathroom door on wall and one inside wardrobe door) were very hard to get to and made it difficult to see yourself.
The Art Bar was amazing and fun atmosphere. The colors of the rooms and the large bathroom was very nice. The housekeeping staff were so polite and helpful with any extras we needed.
Stayed in August 2023
Reviewed: August 14, 2023
Aries
United States of AmericaThe rooms could be a little bigger and that the lobby is on the 12th floor.
The art and the rooftop bar.
Stayed in August 2023
Reviewed: August 11, 2023
Mcclarity
United States of AmericaThe food service; I wished it had more choices.
Loved the art on the ground floor, just wished there was more to see.
Stayed in July 2023
Reviewed: August 8, 2023
Diana
United States of AmericaThe colors of the room were a little bold.
The location was near the reception we attended. No, we did not use the breakfast room.
Stayed in August 2023
Reviewed: August 7, 2023
Simon
United States of AmericaNo ice machine on our floor
Stayed in August 2023
Reviewed: August 3, 2023
Joyce
United States of AmericaThey didn’t give me the color I choose
The art and the roof top
Stayed in May 2023
Reviewed: August 1, 2023
Cash
United States of AmericaCouldn’t lower the AC so we had to buy a box fan, it got pretty warm at night. Our floor definitely had someone smoking in it as well.
Beautiful inside! Decent parking, and great location! Very friendly staff.
Stayed in July 2023
Reviewed: July 28, 2023
Carmela
United States of AmericaMy floor was missing the ice machine. I had to go to the 9th floor to get ice. I was also missing a coffee cup, my colleague from floor 9 let me use Her's.
The theme of the hotel, all the different art located all over the hotel. Loved the different colors of the rooms. My room was very spacious. The roof top bar was very inviting and relaxing. Service was friendly. Wish I could have spent more time on the roof top.
Stayed in July 2023
Reviewed: July 18, 2023
Kidrz
United States of AmericaCheck in is on the 10th floor if I remember right. There should be a sign showing or directing guests to the reception on the 10th Floor.
The rooms are amazing and they have really nice art work on the walls
Stayed in June 2023
Reviewed: July 17, 2023
Kevin
United States of AmericaNeed to improve signage so guests are informed about the fact that reception is on 12th floor
Stayed in July 2023
Reviewed: July 16, 2023
Kaitlin
United States of AmericaEvidently my stay coincided with some new booking system being used, and there was a hiccup wherein after I checked in, my reservation was cancelled. They were able to replace my reservation, but that wound up with me being charged for the room a second time. They immediately issued a refund and reissued new key cards for my room, but it was a bit of a headache
This hotel was really an experience in and of itself. The location was great, I really enjoyed the art district. The staff were really helpful when a few things went wrong, and made sure everything was resolved for me.
Stayed in June 2023
Reviewed: July 14, 2023
Dale
United States of AmericaLocation not the best. Near fox theater and SLU but I didn't feel safe walking the streets. Not many restaurants in the area and those that were close by were mainly closed.
Hotel was unique in that rooms on each floor were painted a different color. I stayed in a green room. Room was clean and comfortable.
Stayed in June 2023
Reviewed: July 13, 2023
Dominic
United States of AmericaSmall room
Loved the décor inspiration
Stayed in July 2023
Reviewed: July 12, 2023
Molly
United States of AmericaThe blanket on the bed was dirty when we got there.
Stayed in July 2023
Reviewed: July 10, 2023
Amy
United States of AmericaThe cleanliness of the room was not very well done.
The location and staff were great!
Stayed in July 2023
Reviewed: July 9, 2023
Joshua
United States of AmericaNot necessarily a knock on the property, but the hotel requires a $75 deposit/hold PER night that is not mentioned anywhere on their website nor is it stated anywhere in the booking.com listing. At check in I was told they needed my card for a $75 deposit & that want a problem. It really wouldn’t have been a problem had they told me it was $75/night, but they didn’t. After checkout I saw a $150 charge/hold on our card and was then told it was $75/night. In summary, the charge/hold on our card didn’t cause us any problems per se, however that’s info that needs to be readily available prior to check in.
We really liked the decor & the comfort. Most of all we really appreciated the security ie, guest elevators requiring room key to go to guest floors.
Stayed in July 2023
Reviewed: July 3, 2023
Sherry
United States of AmericaThe air conditioner was a bit loud, but otherwise everything was nice.
The art in the common areas is beautiful. And the colored rooms were unique and fun. I liked the gated parking lot option and that it was close to many entertainment options.
Stayed in June 2023
Reviewed: July 1, 2023
Kathryn
United States of AmericaThe rooms were a little small, but fair for what we paid for.
I thought it had a really fun atmosphere, lots of fun art, and lots to look at inside the hotel.
Stayed in July 2023
Reviewed: July 1, 2023
Mark
New ZealandThere isn’t a lot of restaurants or even a convenience store in the area
A lovely place to stay
Stayed in June 2023
Reviewed: June 26, 2023
Rachel
United KingdomLocation to far out
Clean great beds
Stayed in June 2023
Reviewed: June 23, 2023
Andrew
United States of AmericaOverpriced food at the hotel restaurant for what it was.
Close to the Theatre
Stayed in April 2023
Reviewed: June 21, 2023
Amial
United States of Americaconfusing pay to park /park free
color scheme
Stayed in June 2023
Reviewed: June 15, 2023
Hugo
CanadaDécoration was original and gated parking
Stayed in June 2023
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