14500 Palm Drive, Desert Hot Springs, CA 92240, United States of America
#11 of 19 hotels in Desert Hot Springs
Guests' ChoiceBased on 687 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.0
Facilities
8.1
Staff
8.6
Value for money
8.0
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2023
Darlene
United States of AmericaOnly one light in the room, a hanging overhead lamp. . I had to get out of bed to shut it off.
The facility was very clean and updated. The biggest plus was the bed mattress was wonderful! I had a great night's sleep The location is also great. Grocery store across the street. Starbucks a block away. A very nice small resort town. Lived it!
Stayed in March 2023
Reviewed: March 9, 2023
Dionne
United States of Americano complaints
stayed in the spa room this time- totally worthwhile! it was clean & comfy.
Stayed in March 2023
Reviewed: March 8, 2023
Deborah
United States of AmericaWe like it
Pool
Stayed in March 2023
Reviewed: March 5, 2023
Andreas
GermanyGap between door and frame (leads to outdoor) - can hear people walking by, talking and wjnd blowing in
Very comfy bed, clean, in- and outdoor jacuzzi
Stayed in March 2023
Reviewed: March 2, 2023
Madonna
United States of Americasome maintenance needed.
mineral waters
Stayed in March 2023
Reviewed: February 27, 2023
Andre
United States of AmericaOne staff person assigned us a room that was occupied. Very embarrassing and uncomfortable.
Continue updating rooms
Stayed in February 2023
Reviewed: February 24, 2023
David
Australiamaybe some small long life milks in the bar fridge for our morning coffee but there were also powdered milk sachets so not much to complain about.
what a great hotel with awesome hot spring pool and spas… well priced in comparison to other local hotels with similar hot spring pools and we did visit two others. Bedroom had a great bed and spacious bathroom with wonderful hot shower. superb heating / cooling and a Small bar fridge. check in was easy and stacks of on-site parking
Stayed in February 2023
Reviewed: February 23, 2023
Janice
United States of AmericaOur room didn’t have towels or a shower curtain but the front desk provided them for us. The “bath towel” was more of a hand towel size. I’m 120 lbs and it wasn’t big enough for me. I really disliked not having a microwave in the room. There was a community microwave downstairs to use but the weather was bad and didn’t feel like standing outside to make food.
The rooms were very clean, except for the carpets could use a good spot remover. Nice heated pool and hot tubs.
Stayed in February 2023
Reviewed: February 19, 2023
Elizabeth
United States of AmericaWhen the carpet has stains it makes things feel dirty. The room was clean otherwise. The neighborhood surrounding didn’t feel as safe as I’d like when traveling with kids.
Great pools which were warm and clean and pretty grounds. There is a park and playground a block away for kids and Walgreens, Starbucks and fast food nearby for necessities and breakfast. Room was decorated nicely, but the carpet had some stains which gives me the willies. The bed was clean and comfy. The staff was friendly. It was about 45 minutes from Joshua Tree and 20 minutes from Palm Springs.
Stayed in February 2023
Reviewed: February 15, 2023
Barbara
United States of Americathat there is nothing to heat up a meal and I was missing two comfortably seats
the rooms were nice and clean, bathroom was good
Stayed in February 2023
Reviewed: February 10, 2023
Natalija
SloveniaCold shower in the room.
Good location, Starbucks was near, also fast food. The swimming pool was great with the spa.
Stayed in February 2023
Reviewed: February 9, 2023
Lee
United States of AmericaCheck in was a hassle, the parking, some small appliances broken in room
Very peaceful, quiet and late checkout was nice
Stayed in February 2023
Reviewed: February 2, 2023
Noah
United States of Americanothing
clean, comfortable bed, nice shower!
Stayed in February 2023
Reviewed: January 26, 2023
Helen
United States of AmericaLoved staying at this little oasis. Beautiful warm pool and hot tubs. Friendly staff
Stayed in January 2023
Reviewed: January 24, 2023
Maureen
NetherlandsVery nice staff. Comfortable bed and great shower!
Stayed in January 2023
Reviewed: January 4, 2023
Wang
United States of AmericaThe location is not deep in the desert so there will be birds hanging around the pool. It will just be like a backyard pool. But good to have one in the middle of a desert town.
The staff are helpful and gave us a warm welcome. The pool is pretty nice, especially the indoor one. Facilities are nice for the price and overall clean.
Stayed in November 2022
Reviewed: January 2, 2023
Tim
United States of Americathe basic room was not to my liking and wouldn’t stay in it
the manager was so sweet. she helped me upgrade to a spa suite for our anniversary. was a beautiful room. I recommend staying in the spa suites. you won’t be disappointed
Stayed in December 2022
Reviewed: January 1, 2023
Alejandra
United States of AmericaThe hotel was affordable and staff were friendly.
Stayed in December 2022
Reviewed: December 29, 2022
Hodoba
United States of AmericaThere wasn't anything we didn't like.
We booked this at the last minute and were pleasantly surprised at how nice the property is. It's also within walking distance of several restaurants, which was nice. I would consider staying here again.
Stayed in December 2022
Reviewed: December 11, 2022
Daniel
AustraliaOther furniture in the room was uncomfortable and room echoed because of lack of furniture. Stairwell outside room was noisy. Night staff were disinterested.
The facilities were good. The bed was comfortable. Good location.
Stayed in November 2022
Reviewed: December 5, 2022
Sara
United States of Americawe didn’t face the pool - freeway instead - traffic noise
the pool area was lovely.
Stayed in December 2022
Reviewed: December 5, 2022
Yayan
United States of Americatoo many homeless people around
very clean and quiet
Stayed in December 2022
Reviewed: December 5, 2022
Irene
United States of AmericaThere was only 1 wash cloth in the bathroom, should have been two. The drink vending machine was out of everything except Coke. The vending machine may have been an issue with the delivery and the day we were there, not sure. Not too much to complain about though.
This was an older hotel/motel that appears to have been renovated. The renovations were done very well, the room was updated and clean. It was very quiet and peaceful. We were here for just one night, had business to attend to both days and this was the perfect place for a quiet stay. I didn't realize that the spas were mineral water or my husband and I may have booked an extra night to check it out.
Stayed in December 2022
Reviewed: December 4, 2022
Leonora
United States of AmericaThere were not enough outlets to support all the electronics needed for me to do my work. I had to purchase a power strip to connect all my electronic equipment. Location was also not very scenic. Not enough upscale restaurants or services in the area. Although hotel is nice and grounds are well kept, surrounding area is not very attractive.
Customer service was exceptional. They responded quickly and efficiently to any issues I had. The phone didn't work and they replaced it immediately. Keys didn't work, they brought up new keys for me. Air conditioner didn't get cold enough, they had a technician come up and check it and show me how to use it right away.
Stayed in December 2022
Reviewed: November 23, 2022
Ann
United States of Americano coffee in the morning. no on site or close dining for the evening
staff were helpful. the mineral pools were very nice
Stayed in November 2022
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