We ended up buying our own mop and broom and house shoes because our feet turned black from the floor. It definitely dropped temp at night, so I had to make sure the heat was at least 4+° higher than what I was aiming for, or we woke up freezing. The remote didn't work very well at all. The front desk helped us make it work better than before but was a hassle 100% (with a 5 year old and little to no tv..... I'm sure you can imagine) The balcony area has rusted nails all over it. Made me happy the sliding door didn't open.

I really enjoyed the comfort of it all. The kitchen size was small but cozy just enough. I loved the futon and bed, as well as the amazing lighting. It was very home feeling. I loved cooking my own meals even 6 hours from home. It was a beautiful place to stay.

Stayed in March 2024

The microwave kept shortening out on me every time I used it. Roaches crawling in my room only one light working in the kitchen

Location is good they didn't offer breakfast to me

Stayed in March 2024

Property was very old and run down, but they are in the process of renovating. It was very clean.

Location, size of room, very very quiet

Stayed in February 2024

The kitchen was not equipped with the essentials. No coffee cups for coffee. However there was a coffee maker with coffee packets. No silverware, only 2 knives.

The room was spacious with a kitchen area. The bed was comfortable. The staff was exceptional. The location was convenient to everything. Would stay here again.

Stayed in October 2023

It looked like it may have been old apartments that were being renovated due half were closed down. It had a smell of being musty or cheap cigars.

Close to the shopping and restaurants.

Stayed in October 2023

The property was very outdated and dirty. Went to Walmart and bought cleaning supplies to clean the whole penthouse. The dish’s was left in the dishwasher and not placed in the cabinet where they belonged. The kitchen floor has week spots. The upstairs tv didn’t work properly. Some of the staff was not very accommodating. There was only 3 pillows and 2 blankets in the room that had 5 beds. Wouldn’t recommend this property to anyone.

Pool

Stayed in September 2023

The couch had a rip in it.

I had forgot my ID. The staff did everything they could for me so I didn't have to drive 4 hours to get my ID. When they could of told me no ID no room. I would give them a 11 out of 10.

Stayed in July 2023

Well I love to swim and the pool was closed a lot and like I said previous the Brown bag you get for breakfast the washers were broke the dryers were broke you couldn't even clean your clothes I had a mouse run across the floor in my hotel room that scared the hell out of me there was lots of marks and stains in the bathtub the garbage disposal was broke I had problems with the TV but I fixed it that's just I stayed here lots of times and this was probably the worst the girl that worked the front desk was very very sweet that was the best part of my stay

I do like the location because I walk a lot there is a mall and many places to eat around there did not get the breakfast in the brown bag I can't have blueberry and I have blueberries muffins and blueberry granola bars in them I would love them to have their Buffet again

Stayed in July 2023

The pool was closed, hot tub not operating, it was much more run down than the pictures, our room smelled funky, the outlet in front of the mirror didn’t work, no bedding for the sleeper sofa and we didn’t get much sleep with the cops being down a few rooms arresting someone in the middle of the night!

The full kitchen in the room was nice.

Stayed in July 2023

Bugs on floor got bites on us by something. Overall not clean but cleaned later upon request. Loud music other residents smoking dope in courtyard. Pool & hot tub not working.

Location

Stayed in June 2023

Out dated decor and furnishings with some TLC needed with paint and minor repairs. Very minor issue of no toilet paper or sheets/blankets for sleeper sofa.

Neat layout and good location for our specific reason for being in Springfield.

Stayed in May 2023

Cleanliness was a concern. Roomd Smelled bad of urine in the bedroom area specially. Needed update . Bathrooms need update. Hot water was very limited and after the first person took a shower, the hot water was finished.

Great size penthouse suites with several beds made the stay comfortable. The location was good. The staff was super nice. The price was very reasonable.

Stayed in May 2023

No power after we checked in. When I asked staff about getting extra pillows for the bed because the pillows on the bed were small and flat I was told there were no pillows to be had. People that were in room above us ran around and stomped all night til 3AM in the morning they were very noisy.

The shower had nice pressure

Stayed in April 2023

On the upper floor rooms, it seems like the AC struggled to cool the place down.

Large suite that included a full kitchen. The fridge had an ice maker and there were basic dishes and utensils which helped when a carryout place forgot to provide forks and spoons.

Stayed in April 2023

Heater was working to loud, we can't sleep relaxing, so will be nice if it will be more quiet.

We not eat breakfast, because live early. Can't tell any comments, sorry. Staff up front was nice.

Stayed in March 2023

The breakfast could’ve been better, we didn’t care for the on the go bag breakfast. The furniture needed dusting and had several cob webs. Bathroom floor could’ve been cleaner, especially in the corners, also the handle on the tub/shower was broken.

.We liked the living area and full kitchen and the closet spaces.

Stayed in March 2023

Bathroom was not very clean. Tub stained and not cleaned behind the door.

Stayed in March 2023

the room was not clean, floors hadnt been mopped in forever, there were ashes on the floor by the fire place, only 1 remote for 2 tvs, just not well taken care of at all.

how the room was close to everything we wanted to do.

Stayed in March 2023

Room was gross. I chose this place instead of our usual Marriott properties because they had a penthouse room perfect for our group. It’s definitely in need of upgrades, but I don’t have a problem with that. what I DID have a problem with was lack of cleanliness! The bedside table was disgusting. The lamp stuck to the table. it had sticky spills and chunky gunk stuck on it. the phone did not work. I tried to plug it in to call the front desk, but the connectors are broken. I was attempting to call them to ask for pillowcases since none of the pillows on any bed had them. Found a disgusting wash cloth laying on the ledge by the sink. The bef was poorly made. I decided to just lay on top. A piece of trim that was clearly broken off and obviously just set in place fell down and left a foot with a splinter. Also only found one spoon to use and of course it was dirty. Very disappointed for $150/night. 😫

location and friendly front desk guy.

Stayed in March 2023

Fridge didn’t work and there was some damage on the bathroom sink (a whole piece of wood left on the floor for some reason)

There’s balconies, lots of space, a whole kitchen, comfortable bed, tv has Netflix that you can connect your account to.

Stayed in March 2023

The dishwasher was full of dirty water and dirty dishes. A bathroom was without towels and soap. I saw 2 roaches crawling. Some pillows without pillowcases. A guess from the night before knocked on my door after 9pm looking for a item left behind.

The area was convenient

Stayed in March 2023

The nosey old lady downstairs was the devil acting like my 1 year old grandson was loud maybe she never had kids

I liked that is was morelike a home

Stayed in March 2023

Rooms are very dated and could use refreshment. Need USB ports in the rooms and more AC outlets.

close to restaurants and quiet. Rooms were clean and comfortable.

Stayed in January 2023

Mouse lived in the kitchen and came out at night, mouse poop, the place is falling apart but has great potential, the dishes had literally food on them in the cabinet, the decks are hanging off the walls not safe.

Spacious room, beds were decent

Stayed in December 2022