That amenities charge. Fing ridiculous aggravation for me and whomever has to push it on the guests. I know, skip your latte, screw that BS. Charge the rate and pay the staff appropriately. Stop with the completely made-up for corporate share holder greed additional fees. It may be capitalism, but it's obviously not a benefit the providers and carers of the amenities will ever see. Just an additional fee because they can. We are already nickeled and dimed to death. SMH

The staff was always friendly.

Stayed in May 2024

There is a strange smell, like too much artificial room fresheners. But the worst part was the bed. Probably the worst I’ve ever slept on in a hotel. Hardly slept at all.

The location was just what was needed for this business trip, actually perfect and close to everything. The staff were exceptional! Always helpful and friendly!

Stayed in May 2024

The manager walked into our room not even 20 mins after checking in to “see if the room was vacant “ and he is the one who checked us in

Price , location ; and the room was very decent for the price the hotel didn’t seem to skimp you on amenities just because it’s cheap

Stayed in May 2024

That they have a pool

Very friendly staff

Stayed in May 2024

First room was filfty and floors torn up and smelled. Beds were terrible

Location and staff were great. Very accommodating and apologetic when we discovered our first room was dirty

Stayed in May 2024

Very comfortable, clean room. The mid-week rate was excellent!

Stayed in May 2024

None

The staff was very welcoming. The location was about a mile or so away from the beach. It was well kept and very clean. The room was comfortable and cozy. Breakfast was hot and was delicious. We will be back again for sure!

Stayed in May 2024

There was pee and pubic hair on our toilet and the cable box and cable box the tv didn’t work also, counter top around sink had tons of hair and stains l, and there was literally a pile of fingernails behind the bed

Good location good customer service.

Stayed in May 2024

Poor overhead lighting.

Hot food at breakfast was actually very warm. Good supply of good coffee. Nice staff.

Stayed in April 2024

The pillows were flat.

The bed was comfortable. Breakfast in the morning was good and there was a hot breakfast option. The employees were very kind and welcoming. The pool and spa was great! The location was an easy walk to the beach and ocean.

Stayed in April 2024

Too soft of pillows for sleeping.

Everything.

Stayed in April 2024

Our bathroom light did not work until day three of our stay. Showering and using the bathroom in the dark is not pleasant. This was reported multiple times.

Breakfast was good and the facility was pretty quiet with being filled with guests.

Stayed in April 2024

?

Hot tub/pool and good breakfast.

Stayed in April 2024

When we arrived, one of our beds was broken. We were very polite about the situation and they did make an effort to fix it immediately but could only do so by putting a wooden board over the broken bed frame, under the mattress. I feel I should have been given some kind of discount or refund for staying with a broken bed the entire time. The floors are also hardwood and the people above us were horrendous, which is not at fault of the hotel.

We enjoyed the breakfast as well as the kindness of the staff.

Stayed in March 2024

Breakfast standard morning fare. Trish the server of hot Breakfast was gracious, welcoming with her morning greetings and took care the cleanliness of the dining area, amazing! She was a great!!

Stayed in March 2024

Wrote it all in the top portion

Room was a little dirty around the bed frames. The desk chair wheel area needed a good wipe down. The pillows were flat but bed was comfy. The hot tub had weird floating stuff in it and hair so that was kinda nasty . Didn’t get to enjoy that very long

Stayed in March 2024

The pool and spa were not open or available for our first 24 hours

Breakfast

Stayed in March 2024

The Hotel has a pet-friendly policy which bring with it the downfalls of pets. The Room amenities may need to be updated.

The Hotel has a heated pool, hot tub, breakfast and is close to the casino with shuttle service. The Room(Junior Suite) is large enough to host for traveling adult groups.

Stayed in March 2024

The Hotel is Pet-Friendly. Now for some, this will be the reason for their booking and it is a great service for traveling pet owners. However, those without pets will have to acclimate to the faint pet odor that remains in the rooms and hallways. The good news is that the windows do open fully and by day 2 of my 3-day stay, I was accustomed to the smell.

The Staff exceed expectations with fresh baked cookies at check-in and a ready-go service during the breakfast rush. Every member of the staff worked diligently including R2D2 on his hallway passes keeping the floors clean. The Hotel offered a pool, hot tub, morning breakfast, and a shuttle service until 2am to Chinook Winds for casino events. The Junior Suite room offered 3 beds (1-King, 2-Queens) for traveling adults.

Stayed in March 2024

Reading light on bed didn't work on one side

Stayed in February 2024

We did have a slight issue this time with the cleanliness of the toilet and one of the TVs not working properly, however, the staff was polite and quick to remedy the problems.

Our family always loves staying at The Ashley Inn & Suites. The rooms are spacious and comfortable. We love the swimming pool and the breakfast was delicious!!

Stayed in March 2024

We've stayed at this hotel a number of times without any concerns, but on this trip, the two beds were extremely soft and uncomfortable. You sank significantly in the beds and our backs hurt the next day. Update older mattresses would be great!

Staff were friendly and it was clean.

Stayed in February 2024

Me staying longer

Great

Stayed in March 2024

We asked for and appeared to be staying in a non smoking room but the smell indicated otherwise. Very strong, stale cigarette smell. So bad that one of my child struggled with asthma while in the room. The cleanliness left a lot to be desired. Our pool and room towels had lots of hair tangled in them, and looked and smelled dirty. I struggled to use them. If we had stayed more than one night I would have left to buy my own towels.

The pool and hot tub were the highlight. Staff were very friendly and helpful.

Stayed in March 2024