Check in process did not go well.

Our lodging was excellent - very spacious and well appointed

Stayed in April 2024

The web site clearly states the use of the Poipu beach club but the reception desk at Aston said guests Do Not have access.

Stayed in March 2024

The Clydesdale Family was staying in the upstairs unit had 9 people and no sound insulation between floors. I would never stay here again in a lower unit. The living room couch needed to be replaced years ago - the internal structure was so compromised it was dangerous to even sit on it. The unit needs a fresh coat of paint on all the trim.

The location was great, as it was close to great beaches and an excellent area for walking. The lanai was peaceful with beautiful landscaping—a quiet decompression place. The condo was clean and provided a much better experience than any hotel room.

Stayed in March 2024

LOCATION

Stayed in March 2024

One major upkeep issue with a broken patio door which affected air flow. Possibly a supply issue over which management has no control.

Wonderful, receptive, highly competent staff.

Stayed in February 2024

Close to a main road, so there was some traffic noise. And unlike other resorts, could not stay and use the pool after check out

Location… close to the beach, restaurants, and shopping

Stayed in February 2024

WiFi was not good. could only connect one day. other than that it seemed to non-existent.

Location was great. Close to the beach.

Stayed in January 2024

The units have different layout. Some are spacious but some are not. But all felt a little bit outdated.

The units are close to beach, some with pleasant view. Easy to find the car park. The manager and the lady at front desk are supportive.

Stayed in December 2023

All good

Quiet good location

Stayed in January 2024

The late check in is a little bit complicated… you arrive super tired and then you have to call a person , etc… you don’t expect to do this until you get there… Smell of the sheets were NOT nice , like they were not washed or not super clean. I really disliked this. Advise the staff to double check this .

Location is perfect . Access to the beach , 5 Min walking… Space in the House are very well distributed . the house is very comfortable and well equipped Beach equipment is a Plus The pools are marvelous ! Staff is kind and supportive !

Stayed in November 2023

Need more lighting in pool/spa area

Location & amenities are the best

Stayed in October 2023

I couldn’t figure out how to turn on the ceiling fan for more than 4 hours at a time. Memory foam mattresses get warm and it would have been nice to have ceiling fans running throughout the night. I would have liked hand soap and a kettle in the room

Clean, comfortable, spacious

Stayed in September 2023

Condo felt old/outdated. Carpet needs to be replaced. Kitchen lacked necessary items like non stick cookware and baking pan

Location to beaches was perfect. Ground were well maintained

Stayed in August 2023

No AC

Location

Stayed in August 2023

The unit we stayed in was tired and had not been painted in a decade. The furniture was fraying and the carpet was disgustingly stained. The bed in the primary suite was old, lumpy and in need of replacement. The kitchen utensils were an odd assortment.

The location was excellent, especially if you have a car. The layout of the unit was great within walking distance to several beaches and some eateries which was good! Poipu Kai staff were very nice and helpful. On the whole a positive experience, except for the condition of the unit. Would return to this complex...not the unit!

Stayed in May 2023

Only ac unit in bedroom . Wish it was closer to eating places, when our car wasnt available.

Location was close to where other families staying.

Stayed in April 2023

The unit could use some upgrading, especially the couch, which was very uncomfortable. The items in the kitchen were sparse, ie knives and cooking utensils. A drawer in the kitchen was delaminating.

The location was good, close to the beach and very close to the pool. The unit was quiet.

Stayed in January 2023

The interior could use a touch up, seemed a bit outdated. As for most places in Hawaii, value for money doesn’t fit completely.

Right at the beach with nice pools, much green and very peaceful. Apartment was spacious and very well equipped.

Stayed in January 2023

some didn’t have air conditioning. that would make a difference.

they were very accommodating for our large group. we had rooms close together as we’d asked for.

Stayed in November 2022

It would have been nice that they provide some basic condiments like salt, pepper to cook with or flavor our food with.

Walking distance from beaches, close to shopping and restaurants..very convenient location. Clean and pretty landscaping. No AC which I would have preferred but that's something that many places in Hawaii dont have so I expected no AC.... but I appreciated that there was a cooling system in the living area which helped alot after a day of sun. I appreciated the beach chairs, which was very useful!

Stayed in October 2022

Interior is showing its age, especially the carpeting. Maybe a better ventilation or air-conditioning?

Proximity to beach, restaurant, park-like garden view and sunset.

Stayed in October 2022

Portable ac units noisy

Beautiful views, roomy space

Stayed in October 2022

The air conditioning unit in the smaller bedroom filled with water and it wasn't clear at first how to empty it. Instructions should be provided.

The apartment was well-supplied and spacious. We were so comfortable there! The walk to the beach was about 12 minutes and was through beautiful gardens. The pool was so close to our room and was great!

Stayed in August 2022

Weak Internet, old linens with tears; small pools with no floating devices allowed; no AC in the living room and dining area

Good location for kids to run freely on the grass; short walk to 2 beaches; good kitchenware; books and board games; beach chairs and beach towels

Stayed in July 2022