In the suite we were assigned, it smelled like smoke and didn't look like the pictures.

When we arrived, the suite we were given smelled like smoke. We asked for a different suite and were accommodated.

Stayed in June 2023

Nothing really.

High floor that provided a view to the harbour and spectacular sun set. Suite was large, well furnished, tastefully decorated and comfortable. Galley was well stocked with essential equipment.

Stayed in June 2023

Vending machine for laundry was out of order but I was able to purchase laundry products at the store on 2nd floor of the building.

I request for an upper-level floor and provided 38th floor. I had a spectacular view of the ocean and Sand Island. Also having a laundry on the premises was and added plus.

Stayed in June 2023

location of check in down the escalator, hard with luggage. more signs would be helpful. the first room smelled of cigarette smoke, but we were upgraded immediately.

the location downtown away from the hustle and bustle of tourists. the closeness of local restaurants. the ocean view.

Stayed in June 2023

Halls were a bit narrow

Clean,loved the kitchen and stack washer/dryer one unit had. Hotel is close to the Queens Hospitol, the reason I needed accommodations for the week

Stayed in May 2023

The area is a business area. After 5 or 6pm there is almost nothing open in the area and a large number of homeless people congregate on the streets and in front of businesses. It was further to Waikiki beach than I thought it would be from the description on the website.

We were on the 29th floor and had a great view of the city and the mountains in the distance. We were also glad to see a restaurant in the hotel.

Stayed in June 2023

- A bit tired (but clean everywhere). - The lack of an in-room information pack.

- Location for the price i.e. far cheaper than Waikiki and consequently 20/30 mins away from the tourist areas by bus. - In-building restaurant. - Great bus service from outside hotel. - Housekeeping and Reception

Stayed in June 2023

The downtown area was noted with street dwellers which made for an uncomfortable venture out of the hotel. We requested adjourning rooms but were told that we didn't request them when we checked in.

The views from both of the rooms were very spectacular and breathtaking.

Stayed in June 2023

No well set up for self catering. Attention to detail in this area poor. Access to TV and streaming very dated and unnecessarily complex for 2023

Nice larger appt.

Stayed in May 2023

A lot of homeless people hanging around at the entrances of the hotel/on the streets. Only double beds. No king size beds when we booked.

Room was huge. Great location. Great shower. Comfy bed. Room was clean. Lovely views. Lifts were quick. Looks like the pics.

Stayed in June 2023

The walls in the hall were scuffed and a bit raw, tho looked like new hall carpets .. Perhaps a renovation in progress. No food service.

Great staff, accommodative and pro. Once we realized that the hotel lobby was down the escalator from the street, we were happy to be in a nice lobby and greeted by the friendly staff. The room was large with a kitchenette and an absolutely beautiful view of Honolulu Harbor.

Stayed in May 2023

Many of the restraunts weren't open in the morning in the area. Parking was difficult having to go to one of the top levels. Lobby felt more like an apartment building than a Hotel.

The view was great overlooking the City. It was Centrally located. Room was spacious and clean. I loved that there was no "resort Fee".

Stayed in April 2023

Central location.

Stayed in April 2023

Pre warned the streets around the area were a bit grim but ok. We had some issues but everything was resolved. There could be more communication between the hotels management and the front desk staff who were confused as we were about payments made on our credit card.

We were so well looked after by the front desk staff (Chris, Karrie and Jen and another two staff members whose names we did not get) on both stays at the Aston. The view was wonderful and the layout of the suite was very pleasing. We appreciated the upgrade as we thought we had booked a kitchenette and extras type room. So thank you. The lobby was neat and clean and you felt very secure. Pool was very nice too.

Stayed in May 2023

There was no kettle only a coffee machine

When the receptionist asked us how our day was going and we said not very well he very kindly gave us an upgrade even though our bad day didn’t have anything to do with them. Very thoughtful

Stayed in May 2023

The elevators and some common areas are old and need repair.

The room was nice.

Stayed in May 2023

parking was an additional charge

Location and Front Desk staff

Stayed in February 2023

Shower faucet needed quite a bit of force to turn the water on/off.

Spacious room, good black-out curtains.

Stayed in May 2023

The room met our expectations. View wasn’t too bad. Would have liked a view of the mountains. Location was a bit far from tourist area.

Stayed in May 2023

I didn’t like the $100 holding charge on my credit card even when I paid for the room 3 days before arrival, this resulted in an overseas fee from my credit card provider. This did not detract from my satisfaction. I was very happy with my stay but just a heads up to future guests

Good location to port, restaurants and good wifi in room

Stayed in May 2023

Everything in the hotel was as expected or better. We thought the on-premise restaurant was very expensive for a fairly basic Asian restaurant though. The steak was the most expensive I've ever eaten, but it was small and not prepared well at all. They also don't serve breakfast. If you really need to eat there, buy their cheapest dish with no extras. At least we did not get sick from it.. The reason I mention this restaurant is that there are surprisingly few decent dining options in the area, and more importantly to us: we did not like being harassed by the homeless people hanging around the hotel street entrance, especially at night.

Beautiful mountain views. We paid for an upgraded room and we were informed of a further upgrade when checking in - a free upgrade! The staff at reception were really good; friendly, accommodating and professional. No surprises or unexpected costs; in fact,just the opposite. The hot spa in the pool area was great. Having free access to the gym around the corner was great, even though we never used it. They told us during check-in that the unit will be cleaned one day during the 6 days We booked, but that we can ask if we need anything. We were therefore pleasantly surprised when our room was serviced (for free) another day.

Stayed in April 2023

No charging port for your phone make sure you have an adaptor to plug in to USA wall sockets. No airport shuttle.

Comfy beds washing facility in room great view. Bus stop right outside to Waikiki

Stayed in March 2023

parking but can’t do much about it

affordable, spacious and convenient location. Staff are always welcoming. has a spa and pool which is usually quiet

Stayed in March 2023

Not close to many restaurants 😕 or food places. Walking distance to coffee houses, but everything was at least a 10 min walk

Plenty of room in the studio. Fabulous views and great access to historical land marks and places. Good walking distance to shopping mall in Waikiki.

Stayed in April 2023

Good location and very good sized room

Stayed in April 2023