300 Terry Avenue North, South Lake Union, Seattle, 98109, United States of America
#34 of 100 hotels in Seattle
Guests' ChoiceBased on 144 hotel reviews
8.5Cleanliness
9.2
Comfort
9.3
Location
9.0
Facilities
8.9
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Lopez
United States of Americai was in room 506 so the view wasn’t the best but overall loved it!
super clean and comfy and so modern!
Stayed in April 2024
Reviewed: April 19, 2024
Tia
United States of AmericaThe staff were all very kind and helpful. The room was clean and comfortable and the view was beautiful
Stayed in March 2024
Reviewed: April 14, 2024
Cisneros
United States of AmericaParking was sure an issue.
The room was really nice the extra attention to detail was highly appreciated.
Stayed in March 2024
Reviewed: April 7, 2024
Camille
United Arab EmiratesThe colour interior
Location. Very modern
Stayed in April 2024
Reviewed: March 23, 2024
Craig
United States of AmericaThey switched rooms on us because of over booking. Beds were not comfortable
It was very clean
Stayed in March 2024
Reviewed: March 11, 2024
Felix
United States of AmericaGreat super clean and friendly staff!
Stayed in March 2024
Reviewed: March 7, 2024
Blaine
United States of AmericaNo coffee except for purchase; expensive parking @$65 per day
Stayed in February 2024
Reviewed: February 24, 2024
Griffin
United States of AmericaNo complimentary breakfast. Elevator floor selection system was a bit finicky.
Great location, very clean lobby and rooms, staff were all nice and attentive.
Stayed in February 2024
Reviewed: February 20, 2024
Megan
CanadaThe location was perfect for our stay! We managed to be able to walk to each of the sights we wanted to see, and didn't need to use our car at all once we were there. The staff were all very friendly and helpful, and the hotel had all of the amenities that we needed for our stay. It was a great hotel experience!
Stayed in February 2024
Reviewed: February 9, 2024
Bianca
CanadaParking is too expensive and finding a park spot in the street depending on the day can be challenging.
Really like how modern the installation is. The hotel and all amenities are great. Breakfast is also a good deal. Location is in a better part of the city than downtown and is still close to the major tourists attractions.
Stayed in February 2024
Reviewed: January 16, 2024
Sara
United States of AmericaThe shower had such weak water flow that it took me an hour to shower. The toilet was teeny tiny. My plus size friend could barely use it. Some of the towels looked stained. The bed sheets didn't breathe. I got way too warm and had to take them off at night. Room did not have a microwave or coffee pot.
The hotel was clean and the staff were SO nice. The location was also perfect.
Stayed in January 2024
Reviewed: January 3, 2024
Debye
United States of AmericaIf hotel would give access to rooftop bar on special occasions, i.e.New Years. Need some privilegesPrfe for paying the price to stay at this hotel.
Didn't do breakfast but coffee options good.
Stayed in January 2024
Reviewed: December 28, 2023
Asa
United States of AmericaCleaning staff woke us up at 8 AM even though we had not turned on the, "Please Clean Room" light.
Clean, very pleasant staff, good location, good value, comfortable beds.
Stayed in December 2023
Reviewed: November 30, 2023
Malgorzata
GermanyKettle should be provided in each room.
Stayed in November 2023
Reviewed: November 30, 2023
Malgorzata
GermanyI couldn’t leave my bags overnight. Kettle should be provided in each room.
Cafe Landro in the lobby.
Stayed in November 2023
Reviewed: November 28, 2023
Stuart
United States of AmericaThe rooftop bar is a great setting, but the music was loud. Also would like a coffee maker in the room.
Location close to the Seattle Center, downtown, and South Lake Union neighborhoods. Light rail is fairly handy as well.
Stayed in November 2023
Reviewed: November 26, 2023
Eduardo
United States of AmericaGreat location, clean hotel
Stayed in November 2023
Reviewed: November 21, 2023
Sandra
United States of AmericaA very good place, very comfortable and clean, it is the best places that I know
Stayed in November 2023
Reviewed: November 20, 2023
Vajeha
United States of AmericaWhat is not to like? Very well kind and well trained staff.
Excellent location. We did the skyline view and it was worth every penny! Friendly staff, beautiful rooftop bar, very modern chic decor and very clean and new hotel. I really liked the glass cups in the room/ shower style and refrigerator. Loved our anniversary gift and card from the hotel!!!! My absolute favorite hotel stays so far
Stayed in November 2023
Reviewed: November 15, 2023
Richard
United States of AmericaThe king size bed didn’t seem to be a true king sized bed
The location and contemporary upscale style and walking distance to many restaurants
Stayed in November 2023
Reviewed: November 4, 2023
Lindsey
United States of AmericaSome of the light/fan switches in the room were not easy to figure out, especially in the bathroom.
Most everything was very nice and seemed new.
Stayed in October 2023
Reviewed: November 4, 2023
Justyn
United States of AmericaRoom is a bit small
Room is nice and clean
Stayed in October 2023
Reviewed: October 23, 2023
Ann
AustraliaNothing
Everything
Stayed in October 2023
Reviewed: October 21, 2023
Ann
AustraliaNothing
Every thing.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content