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  5. Reviews of The American Hotel Atlanta Downtown - a DoubleTree by Hilton

Reviews of The American Hotel Atlanta Downtown - a DoubleTree by Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160 Ted Turner Dr. NW, Atlanta, GA 30303, United States of America

#123 of 263 hotels in Atlanta

Guests' Choice

Review Score

Based on 2486 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.9

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    Overall, we had a good stay. The pool not being open should be noted in the marketing remarks.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights

    The pool wasn't open to use. They gave two different explanations, it opened after Memorial Day and that it hadn;t been cleared by the health department.

    The room was neat and clean. The lobby looked good. The lounge was nice. The pool area looked like it could be nice. The location is convenient. The staff was nice.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We could not connect to the wifi.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Great downtown location!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was amazing, walking distance to so many tourist spots.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very nice and clean and would most definitely come back. Hope the air will be working well then
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioning was not working well in room. It was warm

    It was clean and staff was great. Everyone with smiles and friendliness

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    2nd time staying there, and will definitely stay there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s under construction, but that’s only temporary.

    Everybody is always so nice. Great location. The area feels safer than around some of the other hotels. Easy walk to the Tabernacle.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    9.0
    I will be back to stay again!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen at beakfast was running a little slow. There was a lot of confusion with the staff.

    The front desk staff were amazing! They went above and beyond to insure my son had an amazing birthday.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    furniture is a little dated but still very comfortable and clean in the heart of downtown Atlanta

    lovely staff! super helpful and accommodating

    Stayed in March 2024

  • Reviewed: April 15, 2024

    8.0
    I flew in for a short trip and needed a comfortable stay and The American Hotel provided just that.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish it could stay a doubletree beacause it’s the only one in downtown/midtown Atlanta!

    The location was great, when they finish remodeling it would be much easier to find the entrance. The building is well taken care of and the staff was super helpful and accommodating! The area is downtown Atlanta so you never know who you’ll meet but there were food options and stores in walking distance.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was okay, it was downtown being extremely close to all the local spots. However, parking accommodations were disappointing.

    The property was clean, rooms were nice and the bed was comfortable. I enjoyed the stay.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good location. Great bartenders. A bit noisy.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit noisy. Shower didn’t work well

    The two bartenders were amazing!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower door was hard to keep closed. Other than that no issues.

    Great location, friendly staff and clean rooms

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    The American Hotel proved to be a great, last-minute choice for a hotel stay with quality rooms and amenities. I enjoye
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The construction. I realize it's temporary though. I wasn't overly impressed with the dress code of the front desk staff. It wasn't a sharp image. Snack machines and coffee stations should be relocated out of the main lobby area. Was there a second, smaller lobby off the main lobby? Inoperable elevators wasn't a good look either. I chalked it all up to construction woes.

    Love the historical backstory. Love the overnight auditor customer service. Loved the terrace feature with each hotel room. Loved the pool area —although I didn't get a chance to enjoy it. Next time. Loved the late checkout option. Loved the retro mini fridge. Loved the room's spaciousness and heightened ceiling. Loved the city view of the ferris wheel. Loved the mid-century mod decor —especially the sliding bathroom door handle. What a great throwback detail. Loved the big, wide hotel room doors and classic woodwork design. Loved the foyer space of the room on the fifth floor rooms. Is it like that throughout the hotel? Hope so. Loved the little sitting areas on each floor off the elevator.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    It was convenient to State Farm Arena, we were there for a concert, but it could’ve been better.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It had an off putting smell. They were also doing construction so it made getting around the property not as pleasant. They also didn’t have an ATM or anyway to get cash for the valet.

    The room was nice.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Nice renovations
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    They are still working on the front entrance so there is not very much space for loading and unloading. You can't really use the pool when it is still cool outside. Breakfast is not included and costs more than $20 a person. There was no shower gel, only shampoo and conditioner. The only microwave is down in the lobby. The parking they offer is $55 a day. If you park less than a block over in America Mart, you can prepay for about $25 a day using Spot Hero.

    We loved the location. It was a quick easy walk to Centennial Park. In the morning we would pop in at Waffle House and grab breakfast. The beds were comfy, the view from the king sized room with balcony was nice. Comfy chairs on the balcony and almost everything is new inside the hotel right now. The workout equipment is brand new and had all the weights my husband was looking for.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    I’d recommend
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was the issue, the toilet didn’t work. So, we woke up and left to go back home 4 hours

    All the staff were very accommodating and pleasant. Our room was the issue, the toilet didn’t work. So, we woke up and left to go back home 4 hours

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They need a better valet system. You have to pay valet for $50/night (no regular parking) but it was unorganized.

    Nice rooms, comfortable beds, great staff, warm cookies when you arrive are my favorite. This is my second time staying here and I will continue to.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good value. Excellent location.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Walls are very thin and could hear the couple in the room next to us clearly. Vallet only parking.

    Great location. Friendly staff. Felt safe and secure. Cute decor.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Great place , perfect for a short stay!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Entrance is not very clear

    Great room, well decorated and smartly designed.

    Stayed in February 2024

  • Reviewed: March 26, 2024

    9.0
    Great location, friendly staff!
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is wonderful, easily walkable to MARTA, State Farm Arena, Aquarium and other attractions. It was comfortable to work in, even though they’re under renovations.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Great hotel and location! Will visit again!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction! Valet a bit much! Room service did not replace bathroom with fresh towels- had to call front desk-

    Great location! Walking distance to many restaurants and tourists hotspots! Beautiful view from balcony! Friendly host!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Awesome
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I don't like that you have to pay to park your vehicle if you are staying there that should comes with your stay $55 dollars is tooo much per day. And my room was freezing I tried Turing the heat on but it was still blowing out cold air. But overall it was a great experience and stay

    I liked everything about the hotel.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Near The Centennial Park

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s under construction, which makes it hard to navigate where to go, poor signage for guests to know what door to enter

    The location was great and the staff were very helpful and friendly

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Overall I enjoyed my stay, nice balcony view, staff was excellent, valet was slow and expensive. Elevator was not proper
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Location of valet, valet was expensive and slow!

    Overall stay was great. Great location, nice breakfast buffet. There was only one elevator and at times it didn’t work!

    Stayed in February 2024

Showing 1 - 25

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