Staff was rude. The room wasn’t very clean. Also no ice machine on my floor and only one elevator working. The walls are in no way sound proof. I could hear the people in the room next to me and their entire conversation. This adding to my construction and dumpster view with my ocean view room.

Breakfast and location was great. However, staff was rude and the room wasn’t very clean.

Stayed in March 2024

Bed

Location

Stayed in April 2024

Rooms could use a face-lift and upgrades, but for the price I can't complain

The staff was great (especially the pool staff). A lot of space in the suite for the price. Great location!

Stayed in March 2024

Customer service

Stayed in April 2024

Carpet looked worn out.

Was on the beach and had a pool.

Stayed in April 2024

Musty smell in the room. We did not like the hidden fees for the beach towels and sunbeds. It was 160 dollars for the 3 nights.. and for the 3 of us we got only two towels and two sun beds..it did not make sense to us.

Close proximity to the beach and free trolley bus stop nearby. Room was big and fairly clean.

Stayed in March 2024

Only one elevator was working throughout my stay and the hotel was full. I was in the last floor so coming up and down was a bit of a challenge since you may needed to wait.

I loved the room. The view was exactly the one shown in the pics. The room was comfortable. Very close to the beach. Location of the hotel was good, a bit away (walking distance) from the more lively area of Miami Beach.

Stayed in March 2024

Too many of the TV stations weren't working in my room (most especially for my desire no fox news channel.. also the computers in the lobby had no working printer -1 printer had no toner and d the other couldn't be accessed to print This w a s from Thursday till Sunday. I needed to email my boarding pass to the front desk to have it be printed.. It took several requests at the front desk until well into my second day there to finally have a manager give me little slip of paper with more complete and clear instructions for the wi-fi access and password. ( I think that should have been clearly done right at my check-in, or maybe have that info available somehow clearly in the room to be more easily found)

Stayed in March 2024

Had to ask many times for things. Most staff barely spoke English. Room keys stopped working many times

Location

Stayed in March 2024

Great view, great location

Stayed in March 2024

Bugs from shower drain more bugs in health club breakfast was not included in room price

Location Beach pool staff

Stayed in March 2024

Coffee machine was constantly posted as “out of order”, beds weren’t the most comfortable, and the tvs would not let you access the feature to be able to watch movies/Netflix, etc. The pool closed at 7pm which was so early!

Liked the location, the coffee machine made excellent coffee, house keeping dis a great job at cleaning the rooms and providing towelS.

Stayed in March 2024

Key card kept not working

Location, staff were excellent especially one girl in the restaurant

Stayed in February 2024

The Microware was too far, this should be in the room

Good Location

Stayed in February 2024

Efficient but Loud Air conditioner. Very thin walls- difficult with loud neighbors. Restaurant was just okay.

Clean. Comfy beds. Great shower pressure. Friendly staff.

Stayed in February 2024

Damp smell in rooms.

Stayed in January 2024

the park I have to pay

the manager was really good I asked for change room and he helped me but about the park you have to pay for park.

Stayed in January 2024

nothing

located on the beach. Great location downtown. Umbrellas and chairs supplied by hotel on beach and water.

Stayed in November 2023

Staff was awful. Too busy watching movies on their phones to even look up while waiting at the counter.

The location to the beach was perfect. Hotel itself was not terrible, just outdated but that seems to be the area in general.

Stayed in January 2024

Parking is too expensive is not worthy.

Location is good, comfortable and clean

Stayed in January 2024

Dryer mechanic are too old and can barely functioning.

It's close to the beach and very convenient. The beach is clean where we had a lot oh fun over there.

Stayed in January 2024

Desk staff could have been more friendly. Also coffee bar was a joke.

Beach location and walking distance to most everything.

Stayed in January 2024

Extra taxes and necessity to oay expenses on credit card, generating IOF (I do prefer pay in debit or cash but they didn't accept this option in checkin). The parking is too expensive in my opinion, more than 30 dollars PER DAY...be caution with that.

The view of ocean, access to the beach, security, comfort and facilities.

Stayed in December 2023

The pool deck is more kid friendly. So if you're a family with small children that's good. But if you're a bachelor or a couple looking for an adults only vibe to have your poolside drinks it may or may not work for you.

Breakfast buffett is the best deal + you can customize your omelette,unlimited beverages. The rooms and beds are so comfortable. I love the penthouse room with a partial ocean / street view. I will definitely book the same room when i return.

Stayed in December 2023