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  5. Reviews of Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection

Reviews of Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1101 Atlantic Avenue, Virginia Beach, VA 23451, United States of America

#136 of 136 hotels in Virginia Beach

Guests' Choice

Review Score

Based on 1317 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    7.0
    Our visit was ok. Would not visit on the off season due to lack of indoor pool.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk was so so. The idea of parking off property was not pleasant. Valet only available until 8 pm? After that then what? A little vague.

    What breakfast? We had coffee and a muffin. Didn't know it had breakfast.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    It was clean
    • Leisure trip
    • Couple
    • Queen Roomwith Two Queen Beds - Non-Smoking/No View
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was good 👍

    Stayed in May 2024

  • Reviewed: May 17, 2024

    7.0
    I would stay again
    • Leisure trip
    • Travelers with friends
    • Queen Roomwith Two Queen Beds - Non-Smoking/No View
    • Stayed 2 nights
    • Submitted from a mobile device

    There was maintnence on the roof outside of our room and men would walk past our window regularly, we had to keep it closed and due to there being little light fixtures in the room it was very dark all the time. It was only me and my friend staying (two 21 y/o females) so it was extremely uncomfortable.

    Very good location right next to the beach, comfortable beds, nice big trashcan in the room, and very niceand welcoming staff.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Studio with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in May 2024

  • Reviewed: April 29, 2024

    6.0
    Great location and views, facility not so clean.
    • Leisure trip
    • Couple
    • King Room with Ocean Front - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Photos online were misleading. In person the rooms were not clean. The chaise was visibly dirty and smelled like mold. The carpet was stained. One of the bed sheets was stained. The bath towels although new, left lint as you used them. The ac in the room wasn’t cooling properly and it smelled stuffy. Online the pool looked like it was open. In person it was closed with the tarp over the pool and the pool furniture was dirty (visible from the 5th floor).

    Location and staff were friendly and polite.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Great value for oceanfront!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 4 nights

    The restaurant could be loud downstairs, and the balconies are right off the restaurant. I did not like that the pool was not open yet. Our toilet was extremely loud and wobbly. The room definitely could have been cleaner. I wish I would have booked a hotel more centrally located on the boardwalk.

    I liked that you were right on the beach and that they had a restaurant at the hotel. I appreciate the free parking included with the room and that it was not far from the hotel. The website said they did not have breakfast, but they did have some prepacked muffins, coffee & tea, and bread in the lobby each morning. The staff was very friendly.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    We enjoyed our stay especially Wed & Thurs. it’s a nice place to stay if you don’t mind loud music and people on the
    • Couple
    • Queen Room with Two Queen Beds and Ocean Front - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Noisy on weekend. We had no idea there was a bar downstairs and live bands and noise until 2am.

    Right on the beach. Gorgeous beach, clean People friendly. Kid friendly, dogs allowed on beach Front staff exceptional!! Beds comfy and room very nice

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Overall my stay was Great! The staff is always friendly and helpful. I'll definitely return.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed – Accessible/Non Smoking
    • Stayed 2 nights

    The three things I didn't like is that the hotel does not offer continental breakfast, there's very limited parking spaces at the hotel itself, and the lighting in the room is a bit dim.

    The 2 Queen Oceanfront Suite was fantastic! I wanted the extra space for my 17 month old to be able to explore and enjoy the ocean views and of course people watch. I had just the right amount of space for her playpen and all of our additional luggage.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Studio with Two Queen Beds - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Just need to clean the AC vents out and better scent, otherwise was good

    Everything was fine and nice view from the room

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was all very nice. We had a problem with the balcony door lock broke. They fixed it right away for us. Location was perfect. Sunrise right outside our balcony.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    It was a great stay!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Ocean Front - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpets could have been cleaner in the hallways.

    The staff was nice and we liked that it was walking distance to restaurants!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    We really enjoyed our stay and being on the 8th floor was everything I would stay again!
    • Leisure trip
    • Couple
    • King Room with Ocean Front - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walk to the overflow parking lot...

    The stay was peaceful and everyone was friendly

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Studio with Two Queen Beds - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We were on the first floor so the bar noise was terrible even in an off-season booking. Very dated and somewhat un-kept. The hot water was terrible! Had to run on full hot for 15 minutes before it would even start to get warm.

    The size of the room was terrific and the staff was very pollite.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • King Room with Ocean Front - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The corridors and the amount of furniture around the elevator doors in the lobby. Made using my wheelchair hard to turn

    To be honest I was concerned on the way to the room. The corridors are dingy and smelly. However the rooms are spotless and very comfortable

    Stayed in March 2024

  • Reviewed: March 5, 2024

    6.0
    Great hotel terrible parking
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was horrible, there were only maybe 10 parking spaces actually at the hotel and when I got there a staff member had one of them. After I went to check into my room came back getting ready to leave the property. I noticed the staff member getting into her car which was parked right there in the front door in one of the parking spaces which should have been for paying guests, not staff

    I enjoyed staying here the atmosphere was okay. The staff was friendly. I only stayed overnight and I was not there other than to sleep. It was a quiet hotel. The lady that checked me in was nice and very friendly.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    Overall there was a few quirks but I would probably stay again
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed – Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress wasn’t very comfortable but I’ve had worse. Our heater stayed very hot. The only offering for breakfast was bagels and coffee.

    I liked that it was clean. The staff was very friendly. We were on the beach and that was great.

    Stayed in February 2024

  • Reviewed: January 18, 2024

    8.0
    It was great overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Keys didn’t work easy

    The ocean view and how they upgraded my room because it was my birthday

    Stayed in January 2024

  • Reviewed: November 28, 2023

    6.0
    Not what I expected
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was mold in the tub, and the furniture was dirty. There was a live band in the attached restaurant from 6 pm until 2 am on Friday and Saturday night.

    The location was ideal for restaurants.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    My weekend at Surfbreak Oceanfront Hotel
    • Leisure trip
    • Family with young children
    • King Room with Ocean Front - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking is too far They don't have room service

    The staff was very helpful The room was clean and comfortable I like that they have washer and dryer

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Ocean View – Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Great staff.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Ocean Front - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were fantastic very friendly and helpful

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds and Sofa Bed – Accessible/Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Very clean. Staff was professional and eager to help.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Ocean Front - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The big parking lot was around the corner

    The view to the beach

    Stayed in October 2023

  • Reviewed: October 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Ocean Front - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no hot water the day of my birthday I was promised a $147 refund they say 10 days and it 1 month now and I don't see that refund

    The view

    Stayed in September 2023

Showing 1 - 25

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