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  5. Reviews of Best Western Plus Gateway Inn & Suites - Aurora

Reviews of Best Western Plus Gateway Inn & Suites - Aurora This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

800 South Abilene Street, Aurora, CO 80012, United States of America

#19 of 43 hotels in Aurora

Guests' Choice

Review Score

Based on 345 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Bath - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool closed at 9pm wish it was open later expecially on weekends

    Close to a lot of stores/shops/food

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were uncomfortable

    It was pretty clean. The breakfast was pretty good.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was very mid, and not that well stocked at the time we went 6:40ish.

    It’s in a really good spot lots of good places near by and a Walmart just a walk away! The room was clean and there was a mini Kuerig and some tea/coffee k cups.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds/Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower door wouldn't stay on the track. We told the front desk staff as we were on our way out. They said they would contact maintenance. Hopefully it is fixed before the next guests arrive.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    The experience was positive. The friendly staff and overall attitude was positive and really apprec
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Lighting controls could have been better. Light switches wer a long way from the main room.

    Better than We expected

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    light in the room could be brighter, elevator can be updated.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Quiet and clean. Great breakfast. Would stay here again.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and well kept Up

    Stayed in February 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Family with young children
    • King Room with Bath - Disability Access/Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    It was the second time that we went to this hotel and everything was good but just for the behavior of one of the reception agents there , I’ve decided not to go to this hotel again.

    Clean and good location

    Stayed in January 2024

  • Reviewed: December 26, 2023

    7.0
    Worth the deal
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were a few spots that were not properly cleaned in the room. Some type of creamy goo residue was left on the drawer handles so I had to wipe everything down myself with cleaning wipes. There were no towels for the pool & sand in the hot spa(not sure if that was supposed to be apart of it but it makes it look dirty). The pillows were half the size of normal ones & when I asked for extras I was given a limit of 2. I took it upon myself to buy a full size pillow for the rest of my stay. There were cookie chunks outside the elevator that stayed there my entire stay.

    The location is great! Having a Walmart within walking distance is definitely a plus. The breakfast was a decent variety & very well put together. The beds were also comfortable.

    Stayed in December 2023

  • Reviewed: November 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There's nothing we didn't like.

    Their breakfast was very good. The best we've had of all the hotels offering breakfast included so far. The person attending the breakfast area was very attentive and accommodating.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    I enjoyed my stay.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There is only one elevator in the entire hotel. I don’t think from a safety standpoint that this is wise. To make matters more concerning is the elevator seems questionable as it makes a lot of noises and is slow to open and close the doors.

    The breakfast was decent. I liked the pancake machine. The location of the hotel is convenient. A mall is close by as well as many places to eat.

    Stayed in September 2023

  • Reviewed: August 25, 2023

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure was a little lacking but the water was hot so it was okay.

    The bed was very comfortable. Breakfast was good. Staff was amazing and super helpful.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No shower bars for safety, toilet too low, bed was too high. We are in our 70s

    Staff was good.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    The rooms were well maintained and a good size. It was close to some local places to eat and a mall.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds and pillows were not comfortable. They charged for a late check out at noon. The hot tub was broken for the 3 nights we were there.

    The breakfast was good and the staff was helpful. We were able to use a local fitness club with a track for exercise. The hotel’s work out room was sparse.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Good experience.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I thought the toilets sat a little lower than normal to the ground. I am 50+ years old and in good condition. However, it would have been helpful to have a handrail next to the toilet to help get up. Otherwise, the room was nice.

    The front desk employees were very helpful and willing to answer any questions we had about how to get to our destination in town. We also liked the convenience of having full access to water and coffee in the lobby.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Jets on hot tub were broken

    Friendly staff, nice pool, great breakfast

    Stayed in July 2023

  • Reviewed: July 2, 2023

    9.0
    Got the sleep I needed and it was great for a one night stay with a good Mexican Restaurant within a
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I found the bed a bit hard for me and as an overnight fron Denver International, it was a bit far and no shuttle.

    Easy Check-in. Clean rooms. Everything worked without trouble.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Good location for travel and one night stay
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds/Sofa Bed - Non-Smoking
    • Stayed 1 night

    Breakfast very bland, low options. Beds were not very comfortable - old.

    Good location

    Stayed in June 2023

  • Reviewed: May 29, 2023

    8.0
    Overall good stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard to adjust hot n cold water in shower.

    The lobby next to breakfast area was very inviting. Staff was very helpful and courteous. Pool hours and breakfast hours could be extended.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Issue with the shower and the toilet flushing strength.

    The location was perfect and the breakfast was very good. I also like that the property is pet friendly.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Very touchy squeaky bed in my room. Luckily the other one didn't make noise.

    Hotel was cozy. Staff was very accommodating and friendly and courteous. To me that's half the stay right there.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    9.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The breakfast was great! They have this cool pancake maker that was really fun to use and watch them roll out. Haha Check in and out was a breeze. There was always hot coffee and tea available for free. The lobby was nice to hang out in, play a game with the kids, even had charging outlets.

    Stayed in April 2023

Showing 1 - 25

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