2111 Saint Charles Avenue, New Orleans, LA 70130, United States of America
#58 of 170 hotels in New Orleans
Guests' ChoiceBased on 426 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Melinda
United States of AmericaBathroom space was limited for travel item placement
The property was very well kept.
Stayed in March 2024
Reviewed: March 28, 2024
Kailie
United States of AmericaOur sink and fridge smelled unpleasant, and the bathroom is pretty small.
Great staff, spacious room, many available appliances, great location.
Stayed in March 2024
Reviewed: March 15, 2024
Suzon
United States of AmericaThe rooms were kind of dated. So either the room was super cold or to warm, real no in between. Parking was outrageous and I just parked on the street.
Very convenient location and staff was amazing.
Stayed in March 2024
Reviewed: March 5, 2024
David
United KingdomNothing really.
Great location, with good facilities, including a nice outdoor pool (which we used as the weather was unseasonally warm for most of our stay). Plenty of food outlets nearby and easy to walk or catch the street car to downtown New Orleans or other local destinations. Highly recommended
Stayed in March 2024
Reviewed: March 2, 2024
Andrew
United States of AmericaAccess to building not using bracelet
kitchenette
Stayed in January 2024
Reviewed: February 28, 2024
Sk
JapanThe only thing that I didn't like there were no housekeeping facilities in case of a continuous stay. So, if you plan for a longer time, you have to clean the room by yourself. In addition, the laundry service is free but lacks good instructions on how to use it and sometimes the washing machines and dryer are not clean enough.
I liked their room. It was well spacious and furnished with every necessary amenities. There was a big kitchen with microwave facilities. Honestly, that saved our lives. We could buy cheap food and vegetables and use the kitchenette and facilities to enjoy food of our taste. The pool was a great attraction (even though the size is small). Staff were incredibly friendly and welcoming with cheers and greetings. The location was quite close to downtown and easily accessible by street car. I would be happy to book there again on my next visit. Strongly recommended!
Stayed in February 2024
Reviewed: February 27, 2024
Juanita
United States of AmericaThere was NOTHING not to like
It was clean and the staff was great
Stayed in February 2024
Reviewed: February 27, 2024
Katherine
United States of AmericaMy room was beautiful and had an awesome view of the courtyard but I didn’t like how small and cramped the restroom was. It was very tiny I could barely turn around without running into the door or bumping something. It was ridiculously small in the restaurant.
The staff was wonderful, the hotel overall looked beautiful and it was very clean and conveniently located closely to restaurants and had a trolley stop right out of the hotel doors.
Stayed in January 2024
Reviewed: February 26, 2024
Jt
United States of AmericaThe valet area outside the hotel when you first arrive is very limiting and check in felt a little chaotic. Need more hooks on the walls in the alcove area in the room. Need more luggage carts or put signs on them that say to promptly return carts to the lobby. No ventilation in the bathroom and if you open the bathroom window others can see in.
Staff was friendly and welcoming. Valet was efficient. Public transportation to the French Quarters across the street.
Stayed in February 2024
Reviewed: February 24, 2024
Richard
United KingdomThe attempt to get us to join a time share for the wider Wyndham group was fine initially, as we received a gift incentive to attend a session for 1 hour 30 minutes, however, this session ended up wasting 3 hours of our day, when we had better things to do and the final 'hard sell' felt unnecessary and was unappreciated.
The room was perfect for two people on a 7 night stay. It had all the amenities needed as we tended to cook breakfast using the stove and toaster provided. It was spacious and fully stocked with towels, toilet roll, microwave, iron and ironing board. The hotel staff were friendly and helpful and the added bonus of a heated pool and hot tub were great touches. The location is perfectly located in the middle of St Charles with easy access to the local streetcar or bus which works out at around 20-30 minutes to the French Quarter.
Stayed in February 2024
Reviewed: February 21, 2024
Thomas
GermanyNothing to complain
good equipped room, complete kitchen. Nice view from the 11th floor.
Stayed in February 2024
Reviewed: February 16, 2024
John
United States of AmericaRight on the parade route nice over all
Stayed in February 2024
Reviewed: February 15, 2024
Danette
United States of AmericaNo one answered the phone for wake up calls. My sister was not allowed to accompany me to my room Bell men were so nice and helpful
The location
Stayed in February 2024
Reviewed: January 17, 2024
Carlos
United States of AmericaWe forgot to request housekeeping so beware that housekeeping is not there unless you request for it.
It is a nice property for the value. With good location and staff. Concierge was great.
Stayed in January 2024
Reviewed: January 6, 2024
Dulton
South AfricaThe room was clean
None
Stayed in January 2024
Reviewed: January 6, 2024
Patrick
United States of AmericaNo where to lounge in the suite. Table and chairs for kitchen unit wasn’t enough to relax before bed. Wing backed chairs for seating would’ve been nice .
The ease of getting on and off the green line cable car cannot be overstated. Staff was very helpful and courteous. Kitchenette was very helpful, being fully stocked with tools .
Stayed in December 2023
Reviewed: January 3, 2024
Doug
United States of AmericaA couple of very little things but, certainly, nothing of significance.
Location is the significant plus! We are Deed Owners and have enjoyed the hotel over the last many years. While there have been some hiccups, for the most part, they have been satisfactorily resolved. The renovations to the hotel in 2023 are appreciated and welcomed! The staff is consistently friendly and helpful especially, the front desk folks and the valets.!
Stayed in January 2024
Reviewed: January 2, 2024
Emily
United States of AmericaThey use to have a smoking area outside with benches now you have to go inside a smoking tent
Stayed in January 2024
Reviewed: December 29, 2023
Bailey
United States of AmericaThe 250$ incidental fee they haven’t refunded me yet
It was nice location
Stayed in December 2023
Reviewed: December 1, 2023
Bobbie
United States of AmericaThe room was very comfortable
Stayed in November 2023
Reviewed: November 26, 2023
Anne
United States of AmericaIn those lovely outdoor areas there was too loud piped in Muzak.
Outdoor areas very nice
Stayed in October 2023
Reviewed: November 18, 2023
Stephenmbutler
United KingdomVery noisy refrigerator.
Very clean and great position for streetcar to canal st.
Stayed in November 2023
Reviewed: November 16, 2023
Kimberly
United States of AmericaParking
Spacious rooms; amenities
Stayed in September 2023
Reviewed: November 8, 2023
Anita
United KingdomWass very upset to have to pay $50 per night for parking. Very expensive!!!
Staff were amazing as were the rooms
Stayed in November 2023
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