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Reviews of avid hotels - Richmond North - Ashland, an IHG Hotel

10261 Washington Highway, Glen Allen, 23059, United States of America

#2 of 4 hotels in Glen Allen

Guests' Choice

Review Score

Based on 437 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price is a little high for the amenities.

    The bed was exceptionally comfortable. I also liked that they have a coffee station set up 24/7.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Morning, front counter receptionist very rude unpleasant woman.

    Amazing place with nice People like Jesse, very nice Men

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    I enjoyed my stay and would recommend it (and did) to others. As I will be returning to that area I will definitely book
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was clean over all but, I spilled a little water on the floor by the bed and when I wiped it up, it was obvious the floors could have been cleaner. Granted it was right where people walk alongside the bed but….. I would have liked the pool to open earlier. It opened at 0900 which made it impossible to use before you started your day.

    The hotel was relatively new and in very good condition. It’s location was in good proximity to major highways but not to close as to be noisy. It was fairly close to shopping. The rooms had everything one needs. The 24/7 access to coffee, juice, and sparkling water was great! The staff were all very pleasant.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They have a 24-hour coffee, hot chocolate, or tea centre, which was unique and very appreciated

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    Great value, good location. Would stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, Jessie, the front desk man was great. Warm greeting, friendly, helpful. Hotel looked clean and modern. Breakfast was pretty decent.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and staff were great morning and evening

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    My wife and I love the location, cleanness and service. I would definitely recommend this place to anyone looking for re
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No problems

    Friendly and professional staff. Very knowledgeable of the area and places to eat.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Very nice place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is ok...just basic wrapped sandwiches and fruit and oatmeal.

    Location is good. Hotel is 3 years old. Has pool. Very modern decor. Fresh brewed ground coffee at all times. Staff friendly.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Lovely comfortable and yummy first time experience!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Umm that they only have showers. I wouldnt stay there if I was doing very physical activitieswhere I needed to soak afterwards to keep my muscles form cramping.

    I only stayed one night but I felt so compfortable. I liked how convienent the parking was to the entrance. The breakfast offerings were surprising and very balanced.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    It is on our short list of places to stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    No microwave in our room.

    VERY reasonable rates and on last minute as well! Staff at check in were very kind. Beds were comfortable, nice blankets that actually had bulk to them. Very clean

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Nice staff. Cleaner than most hotels.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room with Hearing Accessible Roll In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Floors in bathroom felt kind of sticky

    Staff was very welcoming

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great hotel overall but...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Hearing Accessible Roll In Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a sewer type odor in the bathroom. Everything u went in the bathroom it smelled bad.

    I love the location.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    This is a great hotel to stay!
    • Leisure trip
    • Family with young children
    • King Room with Hearing Accessible Roll In Shower
    • Stayed 1 night

    The room was slightly not as clean as it could have been but good enough. It's hard to find good help. haha

    It was just as it shoudl be. Great hotel for a great price with great customer service. The really good breakfast was a bonus!

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Great stay at a fresh new modern hotel near highway, with the best coffee!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Walls might be a little thin, and they are enforcing quiet time. So it should be okay. View of trailer park from the higher floor may is not so pleasant, but the good and great things of the facility and the smell of great coffee makes up for it.

    Property is fresh, modern, and new. Location is perfect near the highway. The bed is super comfortable. The coffee is heavenly, with bean to brew fancy coffee machine type. You can smell it on the third floor in the morning. It is coffee house quality. The breakfast is grab and go, but still have warm eggs, sandwiches, and good selections of breakfast. They are doing something right here. Very pleasant stay!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was awesome!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    We love to stay at the avid. Always clean and modern.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    Wonderful breakfast

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Great amenities ina very clean hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The walls are a little thin - we could hear the neighbors talking very clearly!

    The hotel and the staff were excellent.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    We’ll definitely stay here again when traveling to the Carolinas.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Close proximity to walkable restaurants. Great and friendly staff!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Family with young children
    • King Room with Hearing Accessible Roll In Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    View of the trailer park next door.

    It was a great experience, and the hotel staff was top-notch. The hotel was clean and conveniently located to everything!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Nice stay
    • Leisure trip
    • Travelers with friends
    • King Room - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Property was clean, smelled good, and breakfast was fine. I liked that coffee was available 24/7.

    Stayed in January 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The room and hotel were a great value!

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    It was extremely refreshing and relaxing.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Quiet and peaceful

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    A comfortable place to relax and rest on a long trip - but don't expect too much from the breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The breakfast was mediocre, at best, and definitely not what we expected from such a modern hotel. It consisted of: - a few pre-cooked egg white omelets and egg sandwiches with sausage patties or ham, kept lukewarm in a heating tray. - individual boxed cereals, fresh milk. - plain white bread; blueberry bagels - individual Dole mixed fruit cups - individually wrapped fruit bars - apples

    The night clerk, Jesse, was wonderful. Very accommodating with every request. He suggested becoming a member of IHG to get a few additional bonuses (free- wifi) and did it for us. When I reported that the TV was not working, he came up to our room and got it to work.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    We felt very comfortable after whole night good sleep. Though there is a flash camera at ceiling.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    If there were coffee pot and microwave would be perfect.

    Clean and bright front hall/breakfast area. Stuffs are very nice and helpful.

    Stayed in January 2024

Showing 1 - 25

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