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Reviews of Azure Palm Hot Springs

67589 Hacienda Avenue, Desert Hot Springs, CA 92240, United States of America

#5 of 18 hotels in Desert Hot Springs

Guests' Choice

Review Score

Based on 177 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.3

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    9.0
    Fabulous relaxing break in lovely surroundings
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit further out from Palm Springs than we realised. Uber was available so not a big issue

    Gorgeous location and well appointed rooms

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Relaxing get-away
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    No discounts for guests on food, store, or services. Fence surrounding the Oasis section doesn't look secure & safe

    Amenities such as the Himalayan and ice rooms. Those two felt amazing! The food at the Cafe is outstan

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    A extraordinary experience! Highly recommended!
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    I just got home from celebrating my 80th birthday with 20 friends and family members. This spa resort far exceeded my expectations. My catered party that we held in the yoga room was spectacular. Alysa, head of the cafe, did an excellent job. All of my guests were well taken care of. They loved the beds, pillows, service, spa amenities, indoor and outdoor pools, and the massages. Everyone was thrilled with this place. We decided to make this an annual event for my husband and me as a refresh and renewal getaway. We highly recommend this resort!

    Stayed in April 2024

  • Reviewed: March 18, 2024

    9.0
    Relaxing and restorative
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    The mineral pools were extremely nice and with a beautiful view of Mount Jacinto. The saunas were very nice. I loved the salt room. I also appreciated the ice room.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful spa hotel with lots of great things to do nearby
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The sound insulation in the room wasn't great, and we would have expected better in such a hotel. Large gaps around the door meant even quiet conversations in the corridor could be heard and the ceiling squeaked every time people walked around in the room above.

    Very comfortable and clean room. Spa facilities were excellent, especially the outdoor Oasis hot tubs.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Relaxing and the perfect couples getaway!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely loved everything- however encountered one rude employee in the cafe on our last day of our stay.

    The room was outstanding with our own personal mineral water soaking tub! The grounds were nicely done and the hotel is a hidden gem in the middle of a desert neighborhood. The outside is very unassuming but inside is welcoming and clean and sets the relaxing vibe.

    Stayed in February 2024

  • Reviewed: January 3, 2024

    9.0
    Best spa experience, and lovely rooms. Some improvements would be welcomed. The staff is top notch.
    • Leisure trip
    • Group
    • Deluxe Double Room with Extra Bed and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Though requested multiple times, neither my room nor my friends room were cleaned by housekeeping during our 2+ day stay. To be a resort, bellman services, a proper restaurant with servers, and one bar would be nice. The grounds, pool, and mineral springs are incredible.

    Best spa I have ever visited, lovely common areas and facilities.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath and Mountain View
    • Stayed 1 night

    Wowed by the property and our experience there. Would love to come back again!

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    I will definitely visit the place again
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Lack of shady areas

    Location, swimming pool, friendly reception staff , tons of towels available in the swimming pool area and other places

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    If you are light sleeper make sure to bring your gears with you.
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    too noisy from the HVAC, didn't sleep well while putting on the earplugs. This would probably be the only reason for me to not going back.

    the place is clean, room is clean, bed is clean, bathroom is clean, the bathtub is clean, great job to the cleaning crew!

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Lighted sign outside of facility at night for recognition. Area is dark and your facility can be missed.

    Excellent food and selection..

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Relaxing.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights

    The choices for food were goos--I would just have liked more fruit choices. The facilities wonderful, as well as the staff.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Relaxing Clean Getaway in DHS
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed and Mountain View
    • Stayed 1 night

    The outside sauna was old /needs an update and wasn't very warm.

    We really enjoyed our stay! We stayed in a double room with a mineral water bath tub in the room and mountain views. It was really nice. The robes and spa shoes are an added bonus. The little cafe downstairs had great baked goods. We had confirmed massage appts on the day of arrival but there was some glitch in the system and we ended up having our massages the next morning which turning out great. Book with Concepcion at the spa! Also, the grounds are well kept up and very clean. Del the Pool Wizard was a delight!

    Stayed in November 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    you could hear the toilets in the rooms from the hallway. windows should have a privacy film as you can see right into the rooms from the pool at night.

    staff was very friendly. property was a nice and relaxing environment. rooms and property was very cleanly.

    Stayed in October 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The loud people in the upper level sounded like they were moving furniture all night

    The room was great

    Stayed in August 2023

  • Reviewed: August 9, 2023

    9.0
    it was my pleasure to spend time at the pool/spa for my birthday floating under the stars.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    no tv in rooms

    spa is incredible and customer service is outstanding

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Beautiful, relaxing, and rejuvenating experience that has you never wanting to leave.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately had a few issues with turning on the Jets in the two outdoor jacuzzis. A staff member was really sweet and saw us. Immediately he tried to help us but it turns out they were not functioning and out of order.

    The cafe was absolutely delicious. I especially loved the gluten free chocolate chip cookie and pesto chicken ciabatta sandwich. I definitely hope to come back soon.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    9.0
    Would recommend to friends and family. It's a serene environment, a nice weekend getaway
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Saw a large roach out side hotel door, the floor of hotel room looked a little worn.

    Breakfast at the cafe was healthy and tastey! The amenities were lovely, staff was friendly, and the landscape outback, so peaceful.

    Stayed in June 2023

  • Reviewed: July 24, 2023

    10
    Beautiful oasis in the desert!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    There was a wadded up piece of plastic in the corner of my shower. Everything else was very clean. My one suggestion is to have more surface space to put things on. There are not traditional bedside tables, big dresser top, etc. I like to set out my various bags, travel items, etc out for easy access, but the shelving in closet was kind of narrow and hard to get access. At least, give every room several luggage racks.

    We ate several meals and snacks at the hotel, taking our food to the lovely space overlooking the pool. Everything we ordered, including coffee, was very good. There’s was plenty of seating in several different areas and it is all beautifully landscaped. Staff was friendly. The pool was huge and clean and a good temperature. The bed was comfortable and furnishings new and clean . Comfortable lightweight robes and flip flops provided. FYI, the hotel is in the middle of a neighborhood, which I didn’t realize, but it feels private.

    Stayed in June 2023

  • Reviewed: July 7, 2023

    8.0
    Best kept secret!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night

    It is a little echoey in the rooms and you can hear others using the mineral baths which is kind of loud. But I will be back, it was worth it!

    This hotel is a absolute GEM, it was clean, the staff is so friendly, it was the best relaxing night ever. There's not a lot of great restaurants around so eating on at the hotel is best. I do suggest wearing ear plugs incase a someone uses the mineral bath after hours.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast included

    Really great for the United States, charming spa hotel

    Stayed in June 2023

  • Reviewed: June 1, 2023

    10
    I felt like i was in a liilt bit of paradise.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    No nice restaurants in the cott ..had to go to palm springs to get better food...small restaurants in city werent veey good.

    Loved all the pool options..salt room and ice room.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights

    Azure Palm Hot Springs is an absolutely lovely place for a romantic getaway or a friends' weekend of fun. It was incredibly relaxing, quiet, and just the perfect break. The natural mineral pools, massages, bathrobes, and just pure relaxation were perfect.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    Relaxing oasis with incredible unique amenities
    • Leisure trip
    • Solo traveler
    • King Room with Spa Bath and Mountain View
    • Stayed 3 nights

    This is not the fault of the resort, but my neighbors were "partying" one night. It did get taken care of and I'm sure there is no way to weed out that population in a peaceful retreat resort.

    The amenities were outstanding from the bathtub in my room to the Himalayan salt room. One of the best massages I've ever had. The staff was super friendly and I adored Tony who checked me in and was super helpful.

    Stayed in May 2023

Showing 1 - 25

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