25 Research Place, Chelmsford, MA 01863, United States of America
#2 of 2 hotels in Chelmsford
Guests' ChoiceBased on 78 hotel reviews
8.1Cleanliness
8.4
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
7.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Mark
United States of AmericaPool closed
Great breakfast
Stayed in May 2024
Reviewed: April 29, 2024
Jodie
United States of AmericaBreakfast could have been better. Had to wait in line for them to cook eggs and get bacon, sausage, pancakes, & home fries. Would rather have out available to serve self, like most hotels. Yogurt was frozen on bottom half when opened. Pool was not open.
Centrally located. Very modern building and rooms. Rooms good size. Nice gym and pool (was closed)
Stayed in April 2024
Reviewed: March 17, 2024
Wendy
United States of AmericaProblem with hotel computer system. Caused concern about check in/check out. Won’t know if it was fully resolved until I get the credit card bill. Problem was not individual to me, but included a large number of guests that evening. Staff on site handled the problem well.
Hotel was exceptionally clean. Breakfast was super. Room had a lot of amenities for long-term stay. Staff was friendly and helpful.
Stayed in March 2024
Reviewed: August 8, 2023
Joseph
United States of AmericaNo hot water.
Stayed in August 2023
Reviewed: July 2, 2023
Stacey
United States of Americapool closed very long walk to our room from elevator
very clean
Stayed in July 2023
Reviewed: June 5, 2023
Linda
United States of AmericaMy room did not seem as clean upon arrival. Soap buildup on shower, hair and dust in corners.
This was convenient for my visit to family in the area
Stayed in June 2023
Reviewed: April 22, 2023
Rong
MalaysiaThere isn't any disposable sandal (no big deal)
The bed is very comfortable, breakfast is good and location is superb
Stayed in April 2023
Reviewed: December 30, 2022
Nanette
United States of AmericaNo hooks in bathroom or bedroom to hang clothes/towels. WI-FI issues
Nice room
Stayed in December 2022
Reviewed: June 16, 2022
Dorothy
United States of AmericaVery clean and pleasant environment. Front desk staff were very welcoming and helpful. When an issue came up they were quick to resolve it. Having made to order omelets is a nice touch.
Stayed in June 2022
Reviewed: December 6, 2021
Susan
United States of AmericaBreakfast
Location great… breakfast not too good
Stayed in November 2021
Reviewed: November 28, 2021
Allison
United States of AmericaLess heat. More water pressure.
The room was fairly small, for a one-bedroom suite. The breakfast was very good--lots of options, both hot and cold. My least favorite feature was the shower--pitiful pressure, half as much as any other hotel I've been to. Also, the room was o erly hot. So maybe save more energy by heating less and give me more water presdure.
Stayed in November 2021
Reviewed: November 11, 2021
Tara
United States of Americaliked the set up of the room.
Stayed in November 2021
Reviewed: September 20, 2021
John
United States of AmericaIt was ok
Stayed in September 2021
Reviewed: September 8, 2021
Chiori
United States of AmericaCheck-in process.
The facility is new and very nice. The lady cooks scrambled eggs in front of you, that was nice. A bed is comfy.
Stayed in September 2021
Reviewed: August 12, 2021
Melissa
United States of AmericaPool hours were short and only available when life guard was on duty. Hours posted were incorrect at times. Also got billed for more than listed on booking.com when made reservations.
Nice breakfast, loved the rooms for our family.
Stayed in August 2021
Reviewed: July 25, 2021
Cristin
United States of AmericaThe rate was a little high.
Breakfast was good! The room was beautiful and clean. I would stay here again
Stayed in July 2021
Reviewed: May 30, 2024
Louis
United States of AmericaPool was closed and the bathroom sink was not working.
I liked the amenities that the room got. Feels like home to me. Breakfast was good.
Stayed in May 2024
Reviewed: May 3, 2024
Michelle
United States of AmericaNothing
Very beautiful and clean, keep it up.
Stayed in April 2024
Reviewed: April 19, 2024
Wilma
United States of AmericaEverything was wonderful!!!!!!
The property is immaculate, the buffet breakfast to die for, even with an omelet station witch is one of my favorites. The hotel staff is amazing and very accommodating. Rooms were very spacious and SUPER clean.I will definitely stay with you again and will recommend to family and friends.
Stayed in March 2024
Reviewed: January 22, 2024
David
United States of AmericaAt first we liked the room, appeared to be neat and tidy but we pulled back the bedding and the sheets were soiled!!!!! Called down to the front desk and was provided a new room. New room had hair on the bed but the sheets looked clean. We got in much later than expected and were exhausted. We loved the location of the hotel but probably will not return. The people above us were loud and were awoken at 2 am with people running and screaming. Maybe a good party hotel but not a good fit for business.
We liked the options provided for breakfast, yogurt bar and freshly cooked eggs was nice and the breakfast area was clean and the only good part of our stay.
Stayed in January 2024
Reviewed: August 7, 2023
Lauren
United States of AmericaWe booked this hotel specifically for the pool as we were traveling with two young children. When we checked in there was no mention of the pool being closed for the entire weekend nor were there any signs at the property stating this. The kids were disappointed and it really ruined the experience. Also, your staff is rude and unprofessional. While sitting at breakfast with my two young children we should not hear your front desk staff swearing and carrying on. Highly inappropriate.
Stayed in August 2023
Reviewed: July 24, 2023
Bethany
United States of AmericaNoisy neighbors during the late night/early hours, barking dogs! Towels in average condition.
interior design
Stayed in July 2023
Reviewed: July 18, 2023
William
United States of AmericaOur entire room was dirty. There was food left in the fridge and cupboards from previous occupants. The floor was covered in debris and the countertops and table tops had lots of food debris on them. The pool was closed. The bar was closed. For the price, we had expected a much nicer experience.
Breakfast staff were wonderful
Stayed in July 2023
Reviewed: July 3, 2023
Conde
United States of AmericaThe hotel was disgusting. We had to be moved to another room because there was urine on the bathroom floor,bedroom walls had some some sticky residue. and the sheets were stained. Never again!!!
Having a Kitchen was nice, but that’s about it.
Stayed in July 2023
Lima, Peru
Maceió, Brazil
Marcinowice, Poland
Guarujá, Brazil
Carrodano Inferiore, Italy
Ha Long, Vietnam
Rochehaut, Belgium
Neptun, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content