125 West Ohio Street, River North, Chicago, IL 60610, United States of America
#147 of 182 hotels in Chicago
Guests' ChoiceBased on 1385 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.5
Staff
8.4
Value for money
7.6
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Rusk
United States of AmericaThe rooftop view was not a pleasant view, you had to pay a second party for parking. No microwave or refrigerator in room.
The hotel had a parking lot, rooftop pool and sunning area, hotel will supply a refrigerator for your room upon request
Stayed in May 2024
Reviewed: May 23, 2024
Stacy
United States of AmericaThe elevators were not working on a regular basis. The additional cost of $50 per day to park in the hotel lot is ridiculous and was not disclosed until we were there. The vendin machine on the 5th floor was out of Coca Cola and the Sprite we got was damaged on its way out of the machine and sprayed all over. There is no ice machine on the fifth floor. The hotel and the whole city smelled like weed.
The location of the hotel is very convenient for what we wanted to see and do while we were in Chicago. The rooftop view is awesome. The gal at the front desk was very friendly and helpful. We felt safe in the area.
Stayed in May 2024
Reviewed: May 22, 2024
Maria
United States of AmericaRoom size. Location could use some renovation and updates
The location was great. Had a nice pool. Rooms were smaller than I expected.
Stayed in April 2024
Reviewed: May 21, 2024
Stephanie
MexicoThe beds were super firm. The pool was a little grungy...it needed a good scrubbing. No microwave, no mini fridge. Why can't there be coffee served until 10:30? They are beyond punctual in getting the machine turned off. The parking spaces are very tight.
We liked the location and food options around it. We loved the outdoor terrace and the indoor pool. The coffee was nice....as long as you got there before 9:00 am. Parking was easy enough to pay for-all digital and in and out access.
Stayed in April 2024
Reviewed: May 6, 2024
Pat
United States of AmericaThe floor was uneven in the room. It had high and low spots that were like walking up and down a small slope.
Stayed in May 2024
Reviewed: May 6, 2024
Aneeta
IndiaLocation, friendly staff and cleanliness
Stayed in May 2024
Reviewed: May 1, 2024
Arlean
United States of AmericaSome parts of the hotel had strange odor and had use different elevators to get to the rood deck.
The location, the restaurant, and the workers Tess, Gabrielle, Jordan, and Pope were awesome help.
Stayed in April 2024
Reviewed: April 27, 2024
Brad
United States of AmericaTraffic, Cold, No place to park. Have to pay for Valet when u get to hotel. Didn't have that information when I booked. No microwave in hotel room.
Little pricey. Area is ok.
Stayed in April 2024
Reviewed: April 26, 2024
Brianna
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 26, 2024
Samantha
United States of AmericaLocation. Price.
Stayed in April 2024
Reviewed: April 24, 2024
Kaila
United States of AmericaAmenities such as microwave or refrigerator in room.
Staff was the best!
Stayed in April 2024
Reviewed: April 23, 2024
Nicolás
United States of AmericaThe waiter of the restaurant bring us a really good food but with a really bad service :( but in general we love the hotel!
Stayed in April 2024
Reviewed: April 22, 2024
Latasha
United States of AmericaThe toilet wasn’t working really the hallways was creepy
I like that it had a pool and bar and the location
Stayed in April 2024
Reviewed: April 19, 2024
Stacy
United States of AmericaThe beds were absolutely the most uncomfortable and squeakiest ever. The room was extremely small compared to what I thought I was getting. The room service was very expensive as well because I thought I picked a hotel that provided atleast breakfast but no you didn’t. The Wi-Fi password wouldn’t worked the few times we tried it and no tv guide in room for tv channels. The elevators were very small as well, which made for extremely long wait times and had to go in couples.
I thought the desk attendant was polite and told us which directions to go to get to room and pool. We enjoyed that we were the only ones in pool and how it had an overlook of the city. It seemed to be very clean.
Stayed in April 2024
Reviewed: April 15, 2024
Eric
United States of AmericaThe after hour noise in the hallway
The staff
Stayed in April 2024
Reviewed: April 15, 2024
Melissa
United States of AmericaWe needed a fridge to keep things cold.
Easy access downtown, great views on rooftop, clean rooms and staff was very helpful and courteous. windows open for fresh air was a plus.
Stayed in April 2024
Reviewed: April 14, 2024
Rebecca
United States of AmericaBit outdated, could use a bit of a revamp.
Location was perfect, very central.
Stayed in March 2024
Reviewed: April 13, 2024
Niecel
United KingdomGood sized bedroom for our family. The location is central, we mostly walk to different sightseeing spots from the hotel. The heating/airconditioner in our bedroom is quite noisy, but it doesn't matter. My little girl enjoyed the pool every night (though we find it quite cold - but it's okay). The staff were nice. Thank you very much.
Stayed in February 2024
Reviewed: April 12, 2024
Esteban
Costa RicaGreat location, just around the corner of Portillo's & Barnelli's restaurant, and lots of other restaurants. Great view from the rooftop, and very close to Navy Pier and Millenium Park.
Stayed in April 2024
Reviewed: April 10, 2024
Nathan
United KingdomWifi wasn't available in our room, which is minor considering we were out exploring most of the stay .
Great location close to the river walk, and a short ride away from the united centre. The staff were excellent everytime you spoke with them and theres a nice little cafe/resteranut attached great for breakfast!
Stayed in April 2024
Reviewed: April 9, 2024
Luis
United States of AmericaN/A
The location
Stayed in April 2024
Reviewed: April 4, 2024
Isis
United States of AmericaRoom service calls cleaning Front desk response to calls
The bed was comfortable
Stayed in March 2024
Reviewed: April 3, 2024
Alexander
United States of AmericaOnly three towels in the room, when we asked for me, none were ever sent up. There were no towels at the pool. The pool is in another building from the hotel room, so be prepared to walk outside to get there!
The room was clean and comfortable! The location made it accessible to many food places. The pool was nice. The staff were very nice.
Stayed in April 2024
Reviewed: April 3, 2024
Sammyras
United States of AmericaEverything was good
The location was great, everything was at a walking distance.
Stayed in March 2024
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