1730 McDonough Street, Joliet, 60436, United States of America
#16 of 23 hotels in Joliet
Guests' ChoiceBased on 120 hotel reviews
6.6Cleanliness
7.2
Comfort
7.3
Location
7.4
Facilities
6.7
Staff
7.9
Value for money
6.7
Free Wifi
7.1
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End of dialog contentReviewed: November 5, 2023
Quintina
United States of AmericaI didn't like that because I reserved on Booking .com, it didn't give me the option to use my AAA discount. I then asked if I could use it when making my payment,but they said I couldn't.
The customer service was awesome. They were very helpful
Stayed in November 2023
Reviewed: October 25, 2023
Kendra
United States of AmericaRoom was a little tight, smaller than I’m typically use to. But worked out for the purpose of my needs.
Convenient location right off of the highway. Friendly staff and clean facility.
Stayed in October 2023
Reviewed: July 24, 2023
Shannon
United States of AmericaSide exterior door doesn't close fully or lock unless you securely pulled it in. Room door does same - doesn't close unless you pull it tight. Non smoking facility but the weed smell was very strong in the entry and hallways. Smears on the bathroom walls and comforter was not clean on 1 bed. Front desk wasn't friendly. We had 4 people staying but only had 2 towels. When asked for 2 more towels was irritated we bothered him.
Bed was comfortable
Stayed in July 2023
Reviewed: June 28, 2023
Erin
IndiaThe bathroom could have been cleaner, especially around the toilet.
The beds were nice
Stayed in June 2023
Reviewed: May 22, 2023
Jeanette
United States of AmericaThe bathroom light is kind of dim. The shower handle was a bit of a challenge to operate. The sink was set up wrong: the side that is supposed to be hot was cold and visa versa; I think the plumber hooked it up wrong.
The waffles are awesome! Good selection of food The pillows were just right. Having cookies offered is a nice touch.
Stayed in May 2023
Reviewed: February 13, 2023
Kayla
United States of AmericaThere was bottled water left over in the fridge in our room, and the jets for the hot tub were broken, but the staffed helped us with that.
The staff was super accommodating and helpful with any issues that we had. Staff was super friendly and inviting as well.
Stayed in February 2023
Reviewed: June 13, 2022
Noris
United States of Americarepairs should be done to room
close to freeway
Stayed in June 2022
Reviewed: May 31, 2022
Kathy
United States of Americalocation seemed to be a bad area. room wasn’t as clean as it could have been. tub caulking was dirty. stained towels. bath mat was stained and had holes in it
price
Stayed in May 2022
Reviewed: May 22, 2022
Mattie
United States of AmericaBreakfast was sparse. No elevator.
Beds were quite comfy.
Stayed in May 2022
Reviewed: April 13, 2022
Valerie
United States of AmericaThe location wasn’t great it’s far away from restaurants and everything. No elevator but helpful staff. The parking lot was a little sketchy too. I think it was overpriced for what I got.
The staff made it work. They don’t have an elevator. I was unaware of that when I booked a room on the 2nd floor. The man working the front desk carried my heavy luggage up the stairs and to my room for me. He was very friendly and helpful.
Stayed in April 2022
Reviewed: March 6, 2022
Jesse
AustraliaThe room smelt like cigarette smoke and musty, however I think this was from the internal heating. I also was unable to work the shower without feeling like I was going to break the shower handle. This resulted in me not showering. When I asked house keeping yo assist me the following morning, she also had difficulty accessing water and the shower working.
The staff were friendly, the bed was very comfortable, the room was spacious, the breakfast that was included in the price was good.
Stayed in March 2022
Reviewed: February 22, 2022
Shea
United States of AmericaStaff are really kind.
Stayed in February 2022
Reviewed: February 14, 2022
Salas
United States of AmericaCarpet in both in the room and in the halls look outdated. The place doesn't offer much as amenities.
Free breakfast from 630 to 930. I had booked the king studio suite and it came with a jacuzzi tub inside the room. Place was clean and relaxing.
Stayed in February 2022
Reviewed: October 22, 2021
Maddison
United States of Americathere was a bit of a smell in the room.
it was affordable
Stayed in October 2021
Reviewed: August 19, 2021
Crystal
United States of AmericaThere was a cricket in the coffee pot. And someone on my floor was smoking weed a lot of it.
Stayed in August 2021
Reviewed: August 16, 2021
Jacob
United States of AmericaTowels had some stains on them and the room was a bit hot.
Staff was nice, room was perfect for what we needed/paid for.
Stayed in August 2021
Reviewed: July 13, 2021
Samantha
United States of AmericaThe neighbors were so loud we couldn’t get any sleep.
Location and value
Stayed in July 2021
Reviewed: July 10, 2021
Turner
United States of Americarooms was clean
Stayed in July 2021
Reviewed: June 17, 2021
Dori
United States of AmericaParking lot asphalt stuck to my new car tire. A chunk about 5 inch X 4 inch had to be pride off. Lot was repaired very badly. Bathtub water force was great but hardly any pressure once the shower was turned on.
Room was comfortable. Painted nice.
Stayed in June 2021
Reviewed: May 23, 2024
Anthony
United States of AmericaThis property is not well kept. The shower in the room didn't work at all. There was a bit of rowdiness around the property that they definitely could do without.
The price was okay. I had just stayed in a Baymont Hotel the night before for the same rate.
Stayed in May 2024
Reviewed: April 23, 2024
Mariah
United States of AmericaThe hotel was not clean, linens were all stained and the breakfast provided was picked through and not restocked. Our room was not what I reserved.
Nothing
Stayed in April 2024
Reviewed: April 12, 2024
Shallante
United States of AmericaBed sheets had blood on them, other guest there were fighting and having sex very loud
Local to food places and Walmart
Stayed in April 2024
Reviewed: October 30, 2023
Richard
United States of AmericaNo water pressure, door handles falling off, receptacle not working, shower curtain rod falling out of wall so can't close curtain, room smelled Strang
Location
Stayed in October 2023
Reviewed: October 2, 2023
Gregory
United States of AmericaThe attitude of front desk clerk during check out.
Stayed in October 2023
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