360 Paul Huff Parkway, Cleveland, TN 37312, United States of America
#12 of 21 hotels in Cleveland
Guests' ChoiceBased on 1493 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.7
Facilities
7.8
Staff
8.4
Value for money
8.3
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Randy
United States of AmericaO/S needs better clean-up & All rooms need carpet replaced at least!
Breakfast good but would be nicer it changed up somewhat each day! I was there for about a week!
Stayed in May 2024
Reviewed: May 27, 2024
Marti
United States of AmericaThe bed was hard as a rock and the pillows lumpy.
Staff was super nice, and the pool was beautifully clean.
Stayed in May 2024
Reviewed: May 27, 2024
Floressia
United States of AmericaNight staff was very confused. ( was playing on his phone) overcharged me. Charged me twice and at two different prices. I booked thur a booking service online. The day guy told me I was not charged twice. Not my bank looked I was. Day guy, after a lot of searching, found it. A week later, I got my money back.
Was a room to sleep in for the night.
Stayed in March 2024
Reviewed: May 24, 2024
Helena
United States of AmericaMold in bathroom ceiling. Apple juice tasted watered down. That stale motel smell in the room when you first enter.
Staff was friendly. Clean sheets. Bed was comfortable.
Stayed in May 2024
Reviewed: May 8, 2024
Elizabeth
United States of AmericaIt was definitely older than the pictures showed. Someone had mentioned in a review the bed was comfortable, it really was!!
The location was great.
Stayed in May 2024
Reviewed: May 8, 2024
Colleen
United States of AmericaClean but old carpet
Pretty and well located
Stayed in May 2024
Reviewed: May 7, 2024
Jody
United States of AmericaLocation of room. When I arrived I was given a 2nd floor room. I explained the request and email to him and he informed me there was nothing he could do. Stairs are a huge problem for me and I had a difficult time getting to my room.
The location is perfect. The rooms are nice, clean and comfortable. The only complaint was I had requested a ground floor room and received an email stating the my request was fulfilled. When I arrived I was given a 2nd floor room. I explained the request and email to him and he informed me there was nothing he could do. Stairs are a huge problem for me and I had a difficult time getting to my room.
Stayed in May 2024
Reviewed: May 6, 2024
Savannah
United States of AmericaI would GREATLY encourage you guys to clean up the kitchen area. It’s so messy and not given the attention needed - even where the coffee is. It’s almost gross. The mold around the ice machine was not appealing and concerning as well.
We always enjoy staying there.
Stayed in May 2024
Reviewed: May 5, 2024
Warnick
United States of AmericaRoom was super clean. Loved the Dove soaps. Breakfast was average. Bed very comfortable. Tub was very clean. Only one complaint! Rm. Smelt of dog! I got put in pet section. We only slept there so we were happy with the cleanliness. We were in toom 113. It was quiet and great location.
Stayed in May 2024
Reviewed: May 3, 2024
John
United States of AmericaIt’s old and needs a little TLC.
It’s old but does the job. Staff at check in was great and very helpful. Breakfast was ok, nothing special but adequate. Room had fridge and microwave and both were clean and worked. Coffee machine did not work, plenty of coffee and tea bags though, lucky I bring my own kettle. I would stay again when passing through.
Stayed in May 2024
Reviewed: May 1, 2024
Henry
United States of AmericaPoor breakfast selection.
Actually very quiet!
Stayed in April 2024
Reviewed: April 22, 2024
Patricia
United States of AmericaNa
Location
Stayed in April 2024
Reviewed: April 21, 2024
Marla
United States of AmericaLoved our stay great place great price and great customer service.
Stayed in April 2024
Reviewed: April 18, 2024
Donna
United States of AmericaNothing
It was clean and close to the horse show grounds
Stayed in April 2024
Reviewed: April 2, 2024
Barbara
United States of AmericaComfortable
Stayed in April 2024
Reviewed: March 25, 2024
Womble
United States of AmericaComfortable and clean
Stayed in March 2024
Reviewed: March 22, 2024
Connie
United States of AmericaNo comment
Convenient. Handicap accessible. Clean. Updated.
Stayed in March 2024
Reviewed: March 17, 2024
John
United States of AmericaA bit run down but acceptable for a one night stay while traveling.
Stayed in March 2024
Reviewed: March 14, 2024
Mary
United States of AmericaNa
Stayed in March 2024
Reviewed: February 17, 2024
Kiesha
United States of AmericaNo alot of breakfast choices
Stayed in February 2024
Reviewed: February 15, 2024
Anita
United States of AmericaThere was only one bulb in room for 3 lamps.
Location
Stayed in February 2024
Reviewed: February 9, 2024
Flemon
United States of AmericaWe were put in the handicap room and are not handicapped. It made me feel sorry for those who need this room. The bed was comfortable, but just the decor/atmosphere of the room was bleak. We were on the side of the building and heard traffic all night from the interstate. The room obviously is not used often because it is not maintained as well as the room we stayed in previously that was much different in comparison. Ok but would not want to stay in that room again.
Personnel. Breakfast. Well managed.
Stayed in December 2023
Reviewed: January 23, 2024
Marti
United States of AmericaNo cups or coffee in the room.
Great breakfast!
Stayed in January 2024
Reviewed: January 22, 2024
Haynes
United States of AmericaNo ice
Peaceful
Stayed in January 2024
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