3540 Cummings Hwy, Chattanooga, 37419, United States of America
#69 of 85 hotels in Chattanooga
Guests' ChoiceBased on 364 hotel reviews
6.3Cleanliness
6.8
Comfort
7.0
Location
7.9
Facilities
6.4
Staff
7.4
Value for money
6.6
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Dylan
United States of AmericaBefore I start this I am in the renovation business. Carpets old and torn in the room, multiple small repairs needed. Drywall that was water damaged. Mirrors dirty sheets had stains. Shower head was absolutely terrible took 20 minutes to shower.
Very much a perfect location. Staff was very accommodating.
Stayed in May 2024
Reviewed: May 20, 2024
Timica
United States of AmericaFirst of all the room we had contained water bugs.The swimming pool water was so cold you could not enjoy, 😔 unless you're a polar bear. The staff not friendly. It was horrible.
The location
Stayed in April 2024
Reviewed: May 6, 2024
Collins
United States of AmericaThe indoor pool wasn’t heated at all. The door jam was broke.
The quietness
Stayed in May 2024
Reviewed: May 4, 2024
Benjamin
United States of AmericaMore breakfast options. Maybe gravy for biscuits and bacon.
Breakfast was ok. The waffles were good. Room was clean
Stayed in April 2024
Reviewed: May 4, 2024
Tim
United States of AmericaThe staff was a bit short with me and didn't seem to be in the mood to help. I thought that they forgot to give me the wifi password, but it was written on the card envelope without an explanation of what it was, but I figured it out. Also, the cleaning lady walked in on me instead of calling the room or checking to see if I had checked out on my last day.
Stayed in May 2024
Reviewed: May 3, 2024
Shannon
United States of AmericaThe breakfast wasn’t great and an employee randomly came in to change our air vent after letting me into the room because my hands were full and it made me uncomfortable because it didn’t need changing
The room was nice and the bed was comfortable
Stayed in May 2024
Reviewed: May 2, 2024
Leigh
United States of AmericaWhen my husband took a shower it sounded like a jackhammer coming through the walls. Something was seriously wrong with it.
Stayed in April 2024
Reviewed: May 2, 2024
Jeff
United States of AmericaOne of the bed's sheet {on the mattress} kept coming off due to the matters losing it firmness. The mattress needs to be replaced.
Suite had actual plates and silverware, full size refrigerator and a stove. Its literally a 2 bedroom suite (with a living room) I enjoyed the short our stay we had but would recommend the suite for folks traveling with family for extra privacy.
Stayed in April 2024
Reviewed: April 26, 2024
Amy
United States of AmericaPool wasn’t heated
The staff
Stayed in April 2024
Reviewed: April 15, 2024
Kevin
United States of AmericaHAD A MUSTY SMELL.
ROOM WAS CLEAN AND GOOD LOCATION.
Stayed in April 2024
Reviewed: April 7, 2024
Savannah
United States of AmericaThe pool was cold & cloudy. The staff was VERY unwelcoming and rude. The elevator sounded very sketchy. The refrigerator worked so good it froze everything in it.
The location was convenient
Stayed in April 2024
Reviewed: April 6, 2024
Danira
United States of AmericaNot very many options for breakfast, and what was there was nasty. Eggs were very crumbly, sausage cheep quality. Those two and the waffles (if you consider them hot) were the only hot options. Bread for toast, muffins, yogurt and apples . The hallway/elevator had an unpleasant smell to it.
Close to Ruby falls and in front of a Walmart for any thing you need to get for the trip. You vlcan pretty much walk to it.
Stayed in April 2024
Reviewed: April 4, 2024
Daun
United States of AmericaRooms very out dated, indoor pool was way too cold. Room was not clean had to get a bottle of cleaner and clean the room myself.
The location
Stayed in April 2024
Reviewed: March 27, 2024
Carolyn
United States of AmericaHotel is extremely outdated. Carpet was pulling up and threading in our rooms. Black on the ceilings. Water all over the bathroom floor, unsure if from leaking toilet or puddles left from cleaning. Only 1 lamp worked in the room, out of the 3 or 4 there. Elevator was noising and a little scary going up to the 3rd floor.
Close to the highway and there were adjoining rooms for my family of 6.
Stayed in March 2024
Reviewed: March 18, 2024
Carolyn
United States of AmericaPool
Breakfast was good
Stayed in March 2024
Reviewed: December 12, 2023
Patrick
United States of AmericaWe rented a king suite. The TV in the sitting room didn't work. After 1 hour of trying to find someone to fix it. We were sent to another room. That TV didn't work. I offered to switch the TV in the first room. Switched the 2 TV, moved back to the first room and was settled in 2 hours later. Upon checkout, maintenance was told of the problem and said that he was aware of it. If he was aware of it, why wasn't it fixed before we arrived
Once we get settled in, all was good . Clean room good breakfast
Stayed in December 2023
Reviewed: November 30, 2023
William
United States of AmericaThe elevator was not working.
Convenient location
Stayed in November 2023
Reviewed: November 24, 2023
Shawn
United States of AmericaRooms needed repairs and repairs that were done were of poor quality.
Check in was quick and breakfast was ok
Stayed in November 2023
Reviewed: September 30, 2023
Alexus
United States of AmericaThere was two holes in the walls. A big one in the bathroom next to the shower. The other hole was in the actual room by the window. there was two spiders that we saw & the microwave didn’t work.
I liked the location! But that’s about it.
Stayed in September 2023
Reviewed: September 17, 2023
Wiseman
United States of AmericaThe hotel wasn't as clean as it normally is. No one ever came to the front desk the day of my departure. It seems they were short staffed I understand this day and time no one wants to work anymore
Convenience to Chattanooga
Stayed in August 2023
Reviewed: August 22, 2023
Alex
United States of AmericaBreakfast could have a little more to offer. Just the staff wasn't welcoming but was helpful.
I like the location not being far from ruby falls and most attractions. Also having some stores within walking distance. Price, room size would definitely book again .
Stayed in August 2023
Reviewed: July 31, 2023
Sandra
United States of AmericaRoom was thoroughly cleaned!
The beds were comfortable
Stayed in July 2023
Reviewed: July 31, 2023
Annabel
United States of AmericaBathtub faucet did not work well, pool was a little cloudy. The hotel itself was so hot; I’m not sure if the air was out
Indoor pool, continental breakfast, comfortable beds.
Stayed in July 2023
Reviewed: July 19, 2023
Robert
United States of AmericaPool inside
Staff is nice
Stayed in July 2023
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