4156 West Vine Street, Kissimmee, FL 34741 , United States of America
#38 of 51 hotels in Kissimmee
Guests' ChoiceBased on 697 hotel reviews
6.4Cleanliness
6.7
Comfort
6.8
Location
7.4
Facilities
6.6
Staff
7.5
Value for money
6.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2024
Duy
United States of AmericaTheir 24h kiosk is bomb. A live agent is available to help with checkin and checkout. Was able to get in and out with key cards on hand in 10 mins.
Stayed in May 2024
Reviewed: May 19, 2024
Teresa
United States of AmericaContacted the property before and asked for a floor room. When we got there we had a 2nd floor. I asked for this since my husband is disabled. I did not like the check in kiosk.
The location was good. The room was decent for the price. Accommodated my request for a late checkout as we were there for a 1030 funeral. We wanted to come back and get our things and change clothes.
Stayed in May 2024
Reviewed: May 6, 2024
Michelle
United States of AmericaThe area and clientele were living out of the rooms . Lots of people loud and fighting all night . Smoking marijuana and drinking . The police never came out . The room smelled musty , the beds were worn out . The floors were dirty .
Location, washer and dryer available for a fee .
Stayed in May 2024
Reviewed: May 3, 2024
Javier
United States of AmericaThere were roaches in our first room. It was infested. We had taken a nap and woke up to get ready and they were all over. Tiny ones at least. But the second room after we asked to be moved was much cleaner and updated.
The location and clean beds
Stayed in April 2024
Reviewed: April 28, 2024
Charles
United States of AmericaBathroom leaky faucet hair on towels and not so clean floors.
Kiosk check was new creative.
Stayed in April 2024
Reviewed: April 6, 2024
Cortesr56
Puerto Rico2 small and 2 regular bathing towels per room. Toilet paper felt like Sanding paper, you can feel the springs on mattress.
Location, floor was vinyl and not carpet. Cleanliness.
Stayed in April 2024
Reviewed: March 7, 2024
Mary
United States of AmericaJust blind on the windows no curtains to shut out the light. No table to eat at. The iron board was rusty & broke, the door handle would pull off when you opened the door to the outside.
Room was roomy and comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Jan-david
United States of AmericaIs outdated.
Quiet location, airport very close by but is small and only has daytime flights. Enough parking spaces close to room.
Stayed in March 2024
Reviewed: February 20, 2024
Jason
United States of AmericaWas there in Kissimmee working and Stayed almost a week throughout probably 3 or 4 reservations and the 1st time I thought my office was paying for the entire time at once, nope the lady told Me when I got back I was supposed to check out and I left my stuff I explained the confusion with my office and the front desk Lady was The Coolest person She was Like No worries ! 2nd time She was firm but worked with me while I got my office to handle it !!!! 2/19 everything has been great !!!
Stayed in February 2024
Reviewed: February 19, 2024
Rafael
United States of AmericaThe room had a mattress that was broken the toilet was running water every 5 minutes and didn't have an extractor in the restroom It was too noisy a lot of kids were playing around and the shades are not too good to keep the lights out hard to get some good rest we stay 7 days and nobody comes to the room not even one and we ask on the front and they tell me some one is going to be there nobody shows up towel we have to get it from the lady cleaning others rooms
Location is good and they do a good job on the outside of the property keeping the areas clean
Stayed in February 2024
Reviewed: January 30, 2024
Katie
United States of AmericaThe floors were filthy. We used a wet towel to scrub the floors just so they wouldn't be sticky. There was roach poop behind the bathroom door. The bathroom also always smelled like someone had smoked in there. The faucet for the shower was kinda broken, so you had to be really careful to find the "sweet spot" where the water would be actually off. The shower head also sprayed water behind itself like it wasn't installed correctly, or maybe had a crack. The first day we were there it smelled like someone ran around the room spraying flower scented spray. It was really intense. Also wish there were blackout curtains in the room, since the street light came in brightly through the shades.
The staff was super nice. The sheets and towels were clean. Didn't use the pool but it also looked clean. The fridge and microwave were clean as well. No issues with the AC.
Stayed in January 2024
Reviewed: July 28, 2023
Thomas
United States of AmericaRoaches in the first 2 rooms, The smell of the 1st 2 or 3 rooms, The dirty elevator, The Washer and Dryer being outside, The amount of times I had to keep activating/reactivating me room key card.
The larger than usual refrigerator
Stayed in July 2023
Reviewed: April 16, 2023
Amy
CanadaThe toilet clogged and the building could have been updated.
The price was reasonable.
Stayed in March 2023
Reviewed: April 3, 2023
Cynthia
United States of AmericaCarpet dirty, fridge did not work and no ironing board
Old rooms not remodeled yet. They advertise new rooms on website
Stayed in March 2023
Reviewed: April 1, 2023
April
United States of AmericaUnfriendly staff
convenient location
Stayed in March 2023
Reviewed: March 12, 2023
Ruth
United States of AmericaThey say they offer coffee and breakfast, but due to the renovations these facilities were unavaible at the time. The spot if conveniently located to many areas of food and near anything people need. There were individuals who would be a bit loud at night that were staying near by, this was a bit disturbing, but it is understandable as many come for vacation with their families.
I like how the property has a reasonable price for what it offered. The room was clean and had plenty of space for food. Everything in the room worked. The only problem was that the bed board had come loose, but it is understandable as the facility is undergoing renovations. This did not impede me getting a room which was fantastic.
Stayed in March 2023
Reviewed: March 5, 2023
Rodriguez
United States of AmericaIn desperate need of a renovation.
Located next to a great bakery and restaurant. Not noisy even though it is next to a main road. Had a brand new fridge and freezer.
Stayed in March 2023
Reviewed: February 22, 2023
Mario
United States of AmericaThe dope smokers outside
Close to just about everything
Stayed in February 2023
Reviewed: January 22, 2023
Ashley
United States of AmericaThe fact that when you wanted to lay down your device had to be charged,there were no enough electric outlets. None on the side by the bed🙄
A little disappointed that there was none!
Stayed in January 2023
Reviewed: January 4, 2023
Deandrea
United States of AmericaThe rooms can be a little cleaner and up to date
Stayed in November 2022
Reviewed: December 18, 2022
Dawn
United States of AmericaThere was no hot water for the whole time I was there tried to give them a chance to rectify it but had to leave and go somewhere else after the second day also the room smelt weird if AC was not running
Stayed in December 2022
Reviewed: December 2, 2022
Johana
Colombiano housekipping,
it's full garbage, no housekipping during my stay
Stayed in November 2022
Reviewed: November 6, 2022
Jennifer
United States of Americathe bathroom was very old, there were bugs, parties all the time, laundry facilities were down. the staff was nice.
the bed was comfortable
Stayed in November 2022
Reviewed: October 27, 2022
Ronald
United States of AmericaRoom 237 vanity water faucet. Hot water line not working, water line under sink not connected properly, sink drain missing, and faucet not installed properly. The faucet and drain should be replaced.
N/A
Stayed in October 2022
Bešeňová, Slovakia
Mestre, Italy
Amesbury, UK
Rome, Italy
Moshi, Tanzania
International Falls, USA
Hervey Bay, Australia
Flic-en-Flac, Mauritius
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content