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  5. Reviews of Baymont by Wyndham Decatur

Reviews of Baymont by Wyndham Decatur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5100 Hickory Point Frontage Road, Decatur, IL 62526, United States of America

#5 of 6 hotels in Decatur

Guests' Choice

Review Score

Based on 153 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.8

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    5.0
    It was OK for an overnight. Wouldn't have stayed there alone.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in. The lobby restroom door was broken.

    Breakfast was OK Check was very slow and strange. . Language barrier so I booked online myself while waiting at front desk as the employee suggested. Older hotel...at the end of the street. Our room was very spacious and kings size bed was comfortable so that was a nice surprise.

    Stayed in March 2024

  • Reviewed: November 30, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They was coming in my room and rushing me out before checkout.

    Stayed in November 2023

  • Reviewed: October 2, 2023

    5.0
    2nd floor no elevator
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator

    Price

    Stayed in October 2023

  • Reviewed: August 14, 2023

    5.0
    I was there for three weeks...way too long!!!
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 7 nights

    The breakfast was almost nonexistent. Very little fruit. If sausage was available, it was very greasy. A bagel or a donut would have helped.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    7.0
    Inexpensive overnight
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived, we were given a room that had no towels and no shower curtain. The next three rooms were the same. We ended up in the fourth one down, which had all the towels and a shower curtain.

    Stay for under $100.00. Breakfast is included.

    Stayed in August 2023

  • Reviewed: June 18, 2023

    7.0
    Bed and a shower
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 17 nights
    • Submitted from a mobile device

    Breakfast left a lot to be desired but did not expect much for the price

    Price was good and it was clean.

    Stayed in June 2023

  • Reviewed: May 10, 2023

    7.0
    Expectations made except for t
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The complementary breakfast was bad.

    Decent facility. Location, price, room/amenities, cleanliness all good.

    Stayed in April 2023

  • Reviewed: October 2, 2022

    5.0
    Interesting place
    • Leisure trip
    • Family with young children
    • One Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was really not much. Waffle maker nice. Biscuits no taste, gravy watery and no taste, half pitchers of milk and orange juice on counter, not in chilled holder. Bathtub had draining issue, water level got high. Morning checkout clerk thought bug issue no problem because of the season bugs are to be expected.

    Responsiveness to moving us to another room after seeing roach on door. Tv worked great. Attractive hallway and room. Bed comfortable along with pillows. Night male clerk friendly.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    5.0
    I feel the price is too high, we literally check in at 530 or 600 and check out by 630 am.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    So I booked the room with my card, when we arrived I wanted to pay cash. I was told I needed a 100.00 cash deposit incase anything happens to the room or anything is stolen. This makes no sense to me when I check out the deposits is given to me and no one has checked the room. I was also advised that a credit card is preferred. Again why???

    Stayed in September 2022

  • Reviewed: September 6, 2022

    7.0
    Baymont needs to replace their old wooden doors with newer more secure doors.
    • Leisure trip
    • Family with young children
    • Suite Room with King Bed or Two Double Beds
    • Stayed 30 nights
    • Submitted from a mobile device

    I was charged more than what your site quoted for having a pet. Your site quoted 10 a night and I was charged 25 a night. Can I get refunded?

    Stayed in September 2022

  • Reviewed: August 15, 2022

    7.0
    It was ok, not great. The TV was horrible!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The TV reception & TV viewing was HORRIBLE!!! On several channels, there was NO sound such as TCM! Could NOT receive ABC, CBS, NBC. Could NOT get closed caption!!! The plastic placard left in the room that identified which channels were supposedly available was WRONG & OUT OF DATE! After my first UNENJOYABLE first night, I left a VERY detailed list with the morning front desk clerk with a full explanation of ALL of the problems. And I also verbally brought this to the attention of EVERY different desk clerk I ever saw during my week's stay. No one, including the General Manager, expressed any concern! The situation NEVER got better over the following FOUR nights of my stay. I WAS VERY DISAPPOINTED as I wanted to relax after returning to my room in the early evening wanting to watch TV or watch some local news or enjoy some movies on TCM, but NONE of this was available!!!! Horrible! Disappointed! Made my stay very uncomfortable.

    The Froot Loops we're stale, the waffle batter to make fresh waffles was a nice surprise, the Sausage gravy was very watery on one day & then just right the next day.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    could our neighbors through the walls

    Stayed in June 2022

  • Reviewed: July 9, 2022

    7.0
    Ok
    • Business trip
    • Solo traveler
    • One Room with Two Double Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Ok

    Ok

    Stayed in May 2022

  • Reviewed: June 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    i don’t like how the down the stairs room u have no window to look out nothing but the back of the building for the view and the room need to upgrade the bathroom

    i like the location and staff was nice

    Stayed in June 2022

  • Reviewed: June 2, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of the room was musty

    I got the room I wanted an they have always made sure I was close to exit an ice maker since I can't walk far

    Stayed in May 2022

  • Reviewed: June 2, 2022

    6.0
    the staff is always friendly
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I arrived after 9:00 pm, and my room, that I had booked two weeks prior, was not ready. I was offered another room, but I refused it because it smelled strongly of cigarettes. then I was offered a room on the second floor, and it was so bad; it had burn holes in the carpet and bedding, and the room stunk; the whole upstairs stunk. It’s almost like the 1st and 2nd floors are different hotels. The next morning I was placed in another room on the main floor, which I was happy with. I don’t know why I wasn’t offered that particular room the night before.

    the price is reasonable and the staff is friendly

    Stayed in May 2022

  • Reviewed: March 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Eggs for breakfast, less noise late at night. Heater was really loud.

    Breakfast was average. No juice.

    Stayed in March 2022

  • Reviewed: December 26, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    coffee was awful, that was all we had as we woke up late

    Stayed in December 2021

  • Reviewed: November 22, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Bed was little too firm. Hotel outdated for the price paid.

    Breakfast was ok, location was close to everything that one would need.

    Stayed in November 2021

  • Reviewed: November 10, 2021

    7.0
    Overall stay was good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was warm and toilet seat was broken

    Breakfast was good and price was great

    Stayed in November 2021

  • Reviewed: October 8, 2021

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful staff.

    Stayed in September 2021

  • Reviewed: July 19, 2021

    7.0
    Overall was fine, very good price.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast a bit skimpy.

    Stayed in July 2021

  • Reviewed: June 30, 2021

    5.0
    Fair
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s ok We slept well But we’ll go back to Wyndham instead whenever we’re in Decatur , for $10 more…. It’s quantum leap

    Stayed in June 2021

  • Reviewed: April 19, 2024

    1.0
    Extremely disappointing from start to finish.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Started out with the hotel saying I didn’t have a reservation with them even after showing them I prepaid two weeks earlier with Booking. It took over an hour to check in. Called and booking spoke to the hotel and I was given the room with the understanding it was paid for. Leaky toilet, no hot water for showering, door key ran out of batteries then it took half a day to find the batteries. Screen banged in window from wind that we had to fix. Breakfast was supposed to be from 7:30-9:30 and the clerk took black marker and changed it to 9 am. I was double charged for the room because they said Bookings Payment hasn’t gone through. Tried to dispute the hotel charge but the credit card company said I now have to dispute bookings charge as I stayed there.

    Nothing

    Stayed in March 2024

Showing 1 - 25

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