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  5. Reviews of Baymont by Wyndham Grand Rapids Near Downtown

Reviews of Baymont by Wyndham Grand Rapids Near Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

255B 28th St SW, Grand Rapids, 49548, United States of America

#61 of 61 hotels in Grand Rapids

Guests' Choice

Review Score

Based on 587 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.8

  • Location

    6.2

  • Facilities

    5.2

  • Staff

    6.6

  • Value for money

    5.7

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 12, 2024

    5.0
    Meh
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First of all, why is the days inn and baymont in one building??? It took us a min to find it until I finally went inside the days inn to find both names on the reception area. Baymont has a sign on the road but not outside the building. Room smell and we found a dirty sock between the connection doors. The tub wall needs to be replace.

    I like that the 2 rooms were connected. Beds were comfortable

    Stayed in May 2024

  • Reviewed: May 5, 2024

    5.0
    it was okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    how loud people are in their rooms above us, bathroom mirror was so dirty, very small pillows, room would not stay cool.

    the pricing of the room

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Phone in room did not work. Tub sopped up no one avaible at desk could not call from the room. Water pressure horrible. You either had to take a cold or hot shower no in between. We were scattered throughout floors. Remote did not work.

    Rooms were available upon arrival. Able to purchase another room. Bed very comfortable.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    minimum staff to support guests; the breafast food variety is very little

    Stayed in April 2024

  • Reviewed: March 24, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The doors didn’t lock

    It’s in a slightly questionable area but for the most part it’s decent

    Stayed in March 2024

  • Reviewed: February 25, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing worked in the room

    Stayed in February 2024

  • Reviewed: February 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hardly a variety of tv shows. And didn’t get my deposit back

    The beds were very comfortable

    Stayed in February 2024

  • Reviewed: February 13, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    at the last minute before check in i was told i would be charged a $50 deposit ive stayed many times and never charged a deposit also fire alarm went off i called front desk and informed it was a test the fire department showed up didn't appreciate being woke up

    Stayed in February 2024

  • Reviewed: October 12, 2023

    4.0
    Pictures were VERY deceiving,. Mold in ice machine didn't get any ice it was gross
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't Gross ... couldn't get into the pool ... wouldn't let us have extra pillows ... the pictures are deceiving .. people smoking cigarettes and pot ...

    Staff was great !

    Stayed in October 2023

  • Reviewed: September 28, 2023

    4.0
    Did not live up to past experiences with Baymont operations; Very disappointing.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Housekeeping did a great job in our room, but overall maintenance was poor. Toilet paper holder hanging by a screw. Faucet ran steady stream, causing lots of rust. Walls and doors were all scraped up. Pulling up to motel, was sketch, as the back section had screen doors off, curtains hanging half off rods, mattress up against window, etc. Bfast marginal. Couldn't find hot water for oatmeal; finally located in unmarked coffee urn. Confusing mix of Days Inn and Baymont.

    The room was clean, and bed comfortable.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    5.0
    I would say for a solo stay it wasn't so bad but I wouldn't stay here with my children.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It stated that it was located near the airport which is not true.

    I liked the price of the room.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    4.0
    Not the best
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The whole hotel smelled like smoke, the hallways/carpet/paint was outdated and very dirty. The plugs inside the room did not work. It did not smell or feel clean at all

    Sheets were nice. Room decor was modern

    Stayed in August 2023

  • Reviewed: August 26, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Numerous scratches and paint missing on spots of walls and bathtub

    Stayed in August 2023

  • Reviewed: August 4, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Peeling in the tub, bathroom floor seeped water from between the tiles, tub faucet would not turn off even when shower head was on. Minimal breakfast options, would not consider this a continental breakfast. There was only mini muffins, bagels, oatmeal, and hard boiled egg, most cereal was empty, OJ wasn’t cold. Pool room was way too hot, almost not tolerable. No pool towels, actually minimal towels available, we only had 1 towel in our room when we got there. We had to go to the front desk to get towels and wash clothes, they were only able to give us one wash cloth.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    4.0
    Would not stay again. Too many other better choices.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Building was split between 2 hotel brands, felt like I might have paid too much Mold in bathroom, stain on towel, missing smoke detector. Breakfast was minimal at best, was not fully stocked thru hours served.

    Location was good. Staff was friendly.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet wasn't working was told maintenance was going to fix it the next day come the next day maintenance was off. Felt like some type of reimbursement should have been issue.

    Room on ground level walk out patio.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small bathroom Outdated remodeling No towels when we arrived and half of the outlets in the room had no power. Staff remedied the issues once notified. Appears they're renting rooms by the week or month so there were a lot of people living there

    Large room Close to food and shopping

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Workers brought their 5 kids to work with them of a morning and all they did was get in the way in breakfast area. Had to keep asking for coffee lids all 3 days because the kids would take them if put out. Staff wasnt as friendly as the past 2 years staying there. No big bath towels. No wash clothes at all. Only working ice machine was on 1st floor. Just a dissapointing stay this year. Wont be there next year...

    Room was comfortable. Location was great

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    It was very oddly interesting.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV was unplugged , remote didn't work, the phone didn't work, the tub has chipped paint, the toilet seat was loose

    Stayed in July 2023

  • Reviewed: May 15, 2023

    4.0
    It was ok for one night as the most affordable option but it didn’t completely feel safe or clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not neat, there were no towels when we checked in, so had to go downstairs to ask for towels, because there was no phone number to call the reception from the room.

    The price was affordable and the location was good (near GR)

    Stayed in May 2023

  • Reviewed: April 22, 2023

    4.0
    Terrible!!!
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was dirty. When I arrived in the room there was dead bugs on the air unit the tub had dirt stains on it, the vestibule had a dirty floor. You could smell weed and cigarette smoke all night. The bed was uncomfortable that it was 15 years old. Breakfast I was scared to eat. There was no utensils to grab things on the food line. The milk for breakfast was just a gallon of 2%. Just disgusting. I should have left, but was tired from a long drive into Grand Rapids. This property should have their license pulled.

    It was only 8 minutes from my destination.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    6.0
    alright
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    pool didn’t work , the hotel room door didn’t wanna shut had to be slammed shut . hotel had 0 towels and the Wi-Fi was trash

    room was clean and neat staff was nice

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    Won't be booking here again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The smell of marijuana was strong in the hallway. When I walked over towards the bathroom which was closer to the door, I could smell it inside of our room.

    It was a place to sleep - nothing really stuck out as far as something I liked. After a long day in the city, it did the trick of having a place to stay, but nothing was really great-great.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't clean

    Stayed in February 2023

Showing 1 - 25

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