Nothing

Perfect location and price

Stayed in April 2024

Would be nice to have oven and toaster as we like to cook meals.

Balcony with ocean view and live music. Very nice rooms with regular cleaning service with a great beach and excellent service on the beach.

Stayed in April 2024

Felt that the shower heads could be replaced.

Proximity to the beach.

Stayed in April 2024

Everything! Everything was simply amazing from early check in to the views , the ability to have access to the original Don , morning yoga on the beach was blissful I’m so glad I went. The staff were great too. A beautiful experience thank you

Stayed in April 2024

All good!

Very clean, great, helpful & friendly staff. Great amenities like a free shuttle to the Don Cesar

Stayed in April 2024

Room wasn’t ready until 5:45 pm, issues with tv and WiFi, no adult pool and no jacuzzi at main property. Hard to get a chair by pool at times

Nice beach location spacious suite

Stayed in April 2024

housekeeping could have been better

Staff was extremely friendly - pool, beach and bar.

Stayed in April 2024

The building could use a renovation, for example, there was a large gap at the bottom of our entrance door.

The location was great. The Beach House was great. The staff was exceptional. Charlie at the front desk and our cleaning staff did a wonderful job of making sure we were happy and comfortable. Peggy seemed to always be around to fix things and help the guests. She even replaced our broken toilet.

Stayed in March 2024

Patio furniture was not comfortable. my preference would have been to have a usable table to sit at and play cards, the kitchen bench was uncomfortable.

Shuttle and driver were excellent.

Stayed in February 2024

The beach towels were thin.

Excellent customer service that began before we checked in and throughout our trip. The front desk staff contacted me to make sure they understood my request that the two rooms I booked be near each other. At check-in, we were cordially greeted and the process was seamless. The staff at the pool bar were friendly and full of information about the local area. The shuttle service (which was a surprise to us) was so convenient and made traveling around an area that had limited parking stress-free. The shuttle drivers were cheerful, fun, informative and so accommodating. The staff at the beach was excellent and so helpful. This resort offered the best customer service I have ever experienced. The rooms were spacious and clean. The bedding was luxurious and comfortable. The bathroom was new and immaculate. The ample towels were soft and fluffy. The room was equipped with a Keurig coffee maker and fully stocked with coffee supplies and bottled water. Our room had a large balcony with incredible views of the ocean. Most rooms appeared to be oceanfront.

Stayed in February 2024

Nothing

The location is great! Right on the beach, staff was Great! Chris at the bar was so friendly and Fabian on the beach was Amazing!! It was really a great lil condo stay with washer and dryer and balcony. Bed and pillows were VERY comfortable. Has a shuttle service that was also great, have to give a shout out to Justin and Raymond who drove us to a few of their recommended dinner spots. Pool is heated for the cooler days and hot tub was amazingly hot. I would definitely recommend staying here.

Stayed in February 2024

We love everything about it.

The pool is beautiful, the view was spectacular, the rooms are nice size.

Stayed in January 2024

Some staff at the front desk were not making any effort to accommodate for a simple request to have additional chair in the unit. In addition, despite the fact that we booked the unit 7 months in advance and asked to be on a higher floor and away from the street, this same staff would not consider options except to move us to the most expensive unit with the fee for the upgrade. We had already booked luxury unit so it was not reasonable or acceptable to pay more money for somebody’s omission to look at the request that was in the system for several months. That portion of the stay, the first week, was quite disappointing but the next week was far better and we got the unit that we originally requested.

Great location and a beautiful pool. Some staff is very friendly and accommodating. It seems that Mr. McCay understands excellent customer service much better than the others at the front desk. Very grateful for his willingness to accommodate our need for a small item that we needed in our unit. Cleaning lady, I believe called, Donnisha, was very friendly and did a great job.

Stayed in February 2024

No restaurant at the property but they did have delivery and there were plenty of options nearby. The food options at the pool bar were limited and closed at sunset.

Beautiful views of the beach. Nice pool and pool bar.

Stayed in February 2024

Room could have been ready when we arrived.

The staff was great and they did their best to make us comfortable.

Stayed in January 2024

Had to pay to self park

Location Every room has a view

Stayed in January 2024

Nothing

Being able to take shuttle back and forth to the Don Cesar and experiencing all their amenities.

Stayed in December 2023

Great view, staff had great personality, perfect size for a couple, amenities were perfect for our weekend stay, great bar by the pool, and the shuttle was nice to use.

Stayed in December 2023

the management at the front desk when o checked in - saw I had reserved 2x for same room under my name with glitches online when I was reserving the hotel, they saw it and said they would fix it, but it was charged twice and never fixed that!

Stayed in November 2023

Food selection

Beach location

Stayed in October 2023

$24/night parking in the off season seemed excessive.

We loved the view from our room. The Luxury King room had adequate room for us but the view was the best part.

Stayed in November 2023

The beds were uncomfortable. A fan in the bedroom would have been nice.

The location was great, the view was amazing. Loved being right on the ocean. The staff was so friendly and helpful. They went above and beyond to make our stay memorable.

Stayed in October 2023

Family Fall Break trip and the room was perfect for our family of three. Roomy, comfortable, in-suite washer and dryer.+++

Stayed in October 2023

Loved the location and our bartender Tasha was the best!! Beach service was wonderful. Would stay here again

Stayed in October 2023