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  5. Reviews of Surf City Inn & Suites

Reviews of Surf City Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

619 Riverside Avenue, Santa Cruz, CA 95060, United States of America

#32 of 57 hotels in Santa Cruz

Guests' Choice

Review Score

Based on 784 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    Good spot to stay in Santa Cruz
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Rooms, cleanness, location, price, kitchen

    Stayed in March 2024

  • Reviewed: April 25, 2024

    8.0
    Excellent weekend getaway.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was a little tight but we managed.

    Conveniently located and easy to find.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Indoor pool

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    In general, we enjoyed the stay but it could have been better.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise came from other rooms. Chanels on tv were not on. The parking lot was under construction which was hard to drive to park. Wifi not working.

    The swimming pool was awesome!! The jacuzzi was also great.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Perfect for short stay, good location, nice room.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, we found unclean towels.

    Super large room, good location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Pool closed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closed till 4

    Location

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Change your lights to a dimmer or warmer tone, because it’s not so cozy.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not so cozy specially the lights that was used. Pool is not operating.

    Clean room

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    A super-cool american-style hotel with clean and enormous big rooms.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The swimming pool was accidentaly out of order in time of our stay, but this is acceptable if there was necessary to change the water in it.

    This was one of the best hotel on my road trip from SF to LA. This hotel is aligned with the surf spirit of the Santa Cruz city. Room was clean and enormous big. I was very very satisfied.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    sketchy area, no breakfast.

    Nice property, pool and spa was good. comfortable beds and room

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Great location, comfortable and affordable
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed twice during my holiday - first time everything was great second time WiFi didn’t work and the window to the back was broken and could be easily opened from the outside - I was so tired that I just wedged a coat hanger in it to keep it closed - I’m sure they would have changed my room if I had told them but I was tired after a long drive - I told them in the morning and they were very apologetic. Also if you want to have a bath ask for a plug at reception as the plug thing in the bath didn’t work anymore.

    Great location, affordable, comfortable, lovely staff.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv did not work, doors would not shut they stuck ,not enough towels,no coffee cups,not enough blankets,

    No breakfast

    Stayed in April 2024

  • Reviewed: March 27, 2024

    7.0
    Room was nice it meet my expectations! I don’t know if I would stay here again due to the area
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The area is sketchy a lot of homeless and illegal activities going on but I didn’t have any issues with anyone or my car being messed with. I did notice there’s a lot of long term people staying at this property and the only thing I would do next time is book upstairs because the people I had above us were up all night the two nights I stayed there. It was horrible and they would run the bath all night that we didn’t have running hot water in both rooms the next day!!! I wish the two bdrm had a kitchenette like the king rooms

    I loved the rooms, I booked two rooms since I was traveling with family and I got the two bdrm and both rooms had my family comfortable since we could have our own privacy.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Comfortable, convenient and great value!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Definitely a bit of sound travel from other rooms but wasn’t too bad.

    Loved the pool, close proximity to the boardwalk, and the spacious room :)

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Convenient and friendly
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool time were 10am until 10pm - I would have liked to swim when I got up at 8am by 10am I’m up and ready to explore.

    Good location easy to get around from there. Clean and friendly staff

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing i didn't like.

    That it had a 2nd room, staff where super nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very basic but clean. Staff very nice .

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Great spot, but bring your own pots and pans.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Came with a full size kitchen, but no pots, pans, or utensils. Maybe we should have realized and brought something? Spent a little more on this place to be able to save money on eating out, but that didn’t work out at all.

    Location was perfect, not too busy at night but walking distance to downtown shopping and beach. Hotel was updated and clean. Microwave worked and fridge was a great size.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    We had a great time and I’d do it again
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Later spa hours would be convenient and appreciated.

    The bed was very comfortable. The indoor spa and swimming facility are quant but clean and refreshing. The hotel was close to the beach, nearby restaurants, and an awesome skatepark. I will definitely book here again.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I would like a lamp next to the bed for reading before bedtime.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    staff was very cordial.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    walls are quite thin, could hear neighbors talking o easily. bed wasn't very comfortable. nice to have kitchen, but no kitchen height table or any kitchen tensils, etc. made it less useful.

    pool/spa area enclosed, relatively quiet

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great! The staff was very friendly. Not fancy, but a clean and pleasant motel.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Affordable, ample space, great location!
    • Leisure trip
    • Group
    • King Studio
    • Stayed 2 nights

    The noise level at the property is pretty high, not much insulation between the rooms (means banging, door opening/closing noises, bathroom noises through the night). People were smoking on the second floor balcony and it looks like there are some updates needed (some of the laminate floor boards had holes and no stopper in the bathtub, for example).

    Rooms are modern with ample space, bedroom and kitchen areas were very clean, receptionist was super friendly and even helped with printing out a boarding pass.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are thin and the other guests loud very late into the night

    Location is great, especially for the price

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed an extra night and Friday night it got really loud and had possible drug activity a couple doors down. Got woke up by the person next door trying to open the connecting door thinking it was their bathroom door.

    Staff was really friendly and Monday thru Thursday the property was really quiet and felt safe. Pool and spa were big and nice.

    Stayed in February 2024

Showing 1 - 25

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