1 Cypress Knee Trail, Kitty Hawk, NC 27949, United States of America
#5 of 9 hotels in Kitty Hawk
Guests' ChoiceBased on 754 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.4
Staff
8.6
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 20, 2023
Brittany
United States of Americathe stairs!! we have a 5 person family and we were gone for 5 days so it was HARD lugging luggage up a huge flight of stairs!!
My family loved the water park inside!
Stayed in March 2023
Reviewed: March 20, 2023
Kendra
United States of Americano restaurant or meal options on the property. close driving distance but would be nice to not have to leave.
so great! kind staff, beautiful area and fun for the kids
Stayed in March 2023
Reviewed: March 20, 2023
Paula
United States of Americastairs I asked for minimum stair due to knee issues that my husband and myself have. they said I would have 10 steps but ended up with 17 steps.
clean
Stayed in March 2023
Reviewed: March 16, 2023
Heidi
United States of AmericaOne of the lodge workers was a bit rough towards my children when she accused them of doing something that they promise me they didn’t do and I believe them.
We loved the activities available to do on the property!
Stayed in March 2023
Reviewed: March 13, 2023
Easton
United States of AmericaCheck in process. Took an hour.
pool, workout facility
Stayed in March 2023
Reviewed: March 13, 2023
Stephen
United States of AmericaMost games where not functional in the game room. With it being a resort there was no snack bar, restaurant or coffee bar to my knowledge on site. With parking only available on one side having to find parking close to your unit was a little tough, recommend a signing at least one spot in front of your unit.
Indoor water park for the kids
Stayed in March 2023
Reviewed: March 9, 2023
John
CanadaNo on site food or beverage services.
Great resort with nice amenities. Chalet style accommodations set in a wooded area away from noise and traffic was very restful. Stores and restaurants close by (can walk to Walmart and groceries).
Stayed in March 2023
Reviewed: March 7, 2023
Lauren
United States of AmericaThe only thing preventing me from giving 10 stars is the air in the water park area. The chlorine was so strong we could not fully enjoy our time there. At one point we had to leave after 15 minutes because my husband and myself were unable to breathe and to be honest I almost passed out.
Stayed in March 2023
Reviewed: March 5, 2023
Brandi
United States of AmericaThe water park had ventilation issues, which led to the chlorine smell being very strong. My kids kept having coughing fits so we had to leave. After they opened the door to outside, it was able to air out properly and the kids were able to stay and play. The dish washer in our room didn't work, which led to last minute hand washing dishes before checkout.
The resort was clean and the price was great for March. The kids had fun at the water park and gave us something to do during bad weather. There are a lot of amenities outside, which will be great during warm weather. The hiking trail was really nice.
Stayed in March 2023
Reviewed: March 2, 2023
Sarah
United States of AmericaI was not aware that the buildings were separated and that we would have to drive or walk to the building with the pool/splashpad/water slides. We were close and it wasn't a big deal per say but it would have been nice to know before our stay to better prepare (it was a cold and rainy weekend). I do wish there was more seating or benches around the indoor pool area, we were there on a very busy weekend.
Our suite was very nice and spacious. We were there for a short overnight stay just to get out of town (we live 40 minutes from the OBX) but next time I do plan to bring food because there was a refrigerator and oven and a dining room table that sat 6. Everything was very clean and the staff members were all helpful. Check-in was easy and quick. The resort is tucked back behind the Walmart and there is a Food Lion across the road as well; I found this to be very convenient to our stay.
Stayed in February 2023
Reviewed: February 28, 2023
Pitts
United States of AmericaJust one. If you get a suite with a loft you're up on the second floor. It's a lot of stairs if you have any kind of physical disabilities. Also a lot of trips up and down with luggage and food bags. I'd get a 2 bedroom lower suite next time for myself.
Our suite was wonderful. Kids loved it. They love the pool, daily activities and location. Staff was great. Easy to get around. I love the suite. Comes fully stocked with towels, coffee maker, toaster, dishes, pans, utensils, and linens. Dishwasher, Washer & dryer so convenient!. Got up every morning and enjoyed coffee out on the deck and listen to the birds sing! It's a 5 min drive to the beach. The resort has a parking lot for you to use right across from the beach. We flew kites and got lots of sea shells. Aquarium was great. 30 minute drive Wal-Mart is a 2 minute drive to get groceries. Loved it!
Stayed in February 2023
Reviewed: February 15, 2023
Brenda
United States of AmericaWe asked on booking and a week out that 2 suites be as close as possible traveling with church youth fir 4 days 3 nights We had 12 kids and 4 adults Suites are too far apart. Last full day water park not accessible due to malfunction Left cooler in closet given exact location Staff rude when called to see if found Told would go check Never called back Called again rude again Either staff cleaning room took it and did not turn I. Or ignored it, and another guest took it.
Great location
Stayed in December 2022
Reviewed: February 13, 2023
Phillip
United States of AmericaI don’t care for the property being so far away from everything else in the OBX. The water park is not supervised and children are causing smaller kids to get hurt.
the property is great for a winter getaway. The water park is great for kids and families.
Stayed in February 2023
Reviewed: February 3, 2023
Wharton
United States of Americarooms are dated
all the amenities
Stayed in January 2023
Reviewed: February 1, 2023
Marylou
United States of AmericaThe walls are paper thin, so hopefully, you do not have noisy neighbors late at night. The indoor pool could have been a little warmer.
We love how clean it is. Everything is close by. The pool had great long hours. Staff was very accomadating.
Stayed in January 2023
Reviewed: January 9, 2023
Brandon
United States of AmericaOne of the staff members kept offering us free nights if we go to a 90 minute sales presentation early in the morning on the day we checkout, it kind of lowered our rating a little bit of this place but, overall great experience.
beautiful, private, and spacious
Stayed in January 2023
Reviewed: January 4, 2023
Natasha
United States of Americathere were some older kids in the little kid slides making it harder for the smaller ones to enjoy themselves while we were there. my younger kinds both got hurt because of bigger kids using the slide incorrectly.
my kids love the water park, and there is always enough to keep busy without having to leave and spend a ton of money elsewhere.
Stayed in December 2022
Reviewed: December 3, 2022
Jeremy
United States of AmericaThere was some mold and mildew in some rooms, and very strong smells. BUT the staff was super helpful and kind and let us room in another place!
The location and everything were amazing.
Stayed in September 2022
Reviewed: November 24, 2022
Felicia
United States of AmericaThe pull out bed was not comfortable
Stayed in November 2022
Reviewed: November 14, 2022
Tonia
United States of AmericaMy room felt like it minimally cleaned. When I mentioned them moving my room because of the clumps of hair in the shower and filthy floor, they offer maid services. They never came and I cleaned the room myself. Never seen a towel exchange service. You have to sit all used towels outside the door to get new ones. Upon exit you have to take your own trash to the dumpster. The dumpster was not very close to my room. My keys also deactivated right before our departure, locking us out. For the cost in the off season, compared to the amount of things to do, I would rate the stay 6/10. Not that enjoyable. And I probably will not be back.
I enjoyed the water park. I also dont think they have enough activities. The basketball court was surrounded by weeds. Very reluctant to go over there because of where it’s located and the coverage of foliage. It should be easily visible and clear for safety.
Stayed in November 2022
Reviewed: November 14, 2022
Jennifer
United States of Americakitchen toilets and shower were all very dirty. Moldy dirty in the kitchen, something that would scrub away easily. Toilets and shower had the last guest hair in them and not cleaned well. Outside stairs were dark and crazy. Light are must need and some tread add to the wood.
staff was very friendly, indoor water park was great for the kids.
Stayed in November 2022
Reviewed: November 8, 2022
Gabrielle
United States of AmericaBeing sent to concierge for a "welcome packet" and them trying to push packages. I had been on the road for 7 hours. Let me go to my room.
Facility was wonderful, water park was awesome for the kids.
Stayed in November 2022
Reviewed: November 6, 2022
Tyler
United States of AmericaA couple issues with the room. Ac was non operational, but a window unit was installed quickly.
Indoor water park is great for the value!
Stayed in November 2022
Reviewed: October 28, 2022
Gail
Canadalocation. I was hoping it was on the beach front.
we’ll equipped suite. Bed was great. kitchen had everything we needed to make a home cooked meal. suite was spotlessly clean.
Stayed in October 2022
Reviewed: October 20, 2022
Jimmy
United States of AmericaThe in door pool needs better ventilation. The smell of chlorine was too strong .
The location
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content