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Reviews of Bear Springs Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27959 Highland Avenue, Highland, CA 92346, United States of America

#1 of 3 hotels in Highland

Guests' Choice

Review Score

Based on 131 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    overall good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    after hours calamari & lobster was so so Double room was tight and the lighting is to dim

    great

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    We had a great stay. The staff was great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location near Yamava

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I tried breakfast twice, and I wasn't impressed with the menu or the taste. I'm a coffee drinker, I couldn't drink their coffee. It was extremely strong. Not even the extra creamer helped. The food was cold, and the beignets were burnt outside and undercooked inside. The home potatoes were also overcooked

    I enjoyed lunch and dinner at the Bear Springs Bistro. The ambiance and service were excellent. Our waitress, Elena, was amazing. She was very knowledgeable about the menu and specialties. The cocktails were excellent and well mixed. The restaurant was clean and comfortable.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There were no cons

    Friendliness of the staff

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing not to like -LOVED ALL .

    Rooms are the best. Love the employees.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet wasn't sturdy, it kept moving like it wasn't bolted down or something, there was mold in the shower around the knob that turns the water on and off, the bathroom door didn't shut right so there was a big gap and it wouldn't stay shut

    The staff was great. The bar area was great and lively at night. The beds are really compfy

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    The rooms slightly dirty some minor damage around shower overall pretty good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food quality great staff very friendly

    Security, the friendliness of the staff, the restaurant, slight issue with service as far as coffee and water not that attentive

    Stayed in March 2024

  • Reviewed: February 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food

    Stayed in February 2024

  • Reviewed: January 26, 2024

    8.0
    Never disappointed when staying here 👍👍
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would love liquid creamer in fridge for in room coffee maker

    Good location, friendly staff, clean hotel and comfy beds. Hoping to try the restaurant soon!

    Stayed in December 2023

  • Reviewed: January 21, 2024

    10
    Very comfortable mostly quiet excellent service great food
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Slightly better breakfast service as far as keeping coffee topped off

    I was very impressed with the service and the staff the restaurant breakfast service could be a little more attentive as far as coffee. But other than that the bar Dennis so personal just excellent service

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, great hotel!

    Very nice room, restaurant and bar

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was so clean

    Everything was exceptional great service 100

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I can't really complain about anything but the bar does close at 10pm the guys at the bar let us know we could order room service and they could bring us up a bottle or something like that until 2am but we just wanted one drink so we didn't end up ordering any room service.

    I really liked this place. Everyone is so friendly and attentive. For sure, I will be coming back to stay. I love the fact that there's a shuttle to take us to the casino and bring us back.

    Stayed in December 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff and cleanness of facility

    Stayed in October 2023

  • Reviewed: July 1, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved having the shuttle to the casino

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    This hotel was in a good location and the staff was very nice. if I stayed again I request a room in a quiet location.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very noisy in my room the walls where thin I could hear the people in the next room taking coughing, going to the bathroom and the rooms by me need to be oiled so they don’t squeak. I could hear housing keeping going in and out of the rooms. also the gardeners started early in the morning. I could hear the blowers it was very loud.

    I liked the security guards walking the parking area and friendliness of the staff.

    Stayed in June 2023

  • Reviewed: May 24, 2023

    9.0
    very good and positive stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    bar closed to early,but room service was great and better than hotels in Vegas!

    the security guard was very friendly and helpful. also the shuttle service was awesome and clean.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    9.0
    Comfortable, quiet and close to the action.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There really wasn’t anything I didn’t like.

    The property was in close proximity to popular stores, fast food, casino, major highways and has ample parking. Although, it is close to the freeway, it was very quiet.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    10
    It was fun, convenient, and comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    what I didn’t like is the walls are thin you can hear your neighbors next door

    I like about the property is the shuttle would come every half hour. To come and take you to the casino and back to the property 24/7.

    Stayed in May 2023

  • Reviewed: March 31, 2023

    10
    A very nice introduction to the property.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Convenience to our home in the San Bernardino Mountains. We needed to stay down because of mountain snow.

    Stayed in March 2023

  • Reviewed: March 17, 2023

    10
    Great stay, best staff ever!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just wished you would provide continental breakfast.We asked about a nearby restaurant howeve,r, there was no one (of staff )that seemed to know about the surrounding area

    Convenient to stay and connect with Yaamaha Casino.We were referred by another family member We stayed to attend a concert but because of travel we were running a little late.. Everything worked out just fine because we ate at the lounge, heard entertainment than jumped on the shuttle After the long night,we headed back to the hotel and had a very comfortable sleep!

    Stayed in February 2023

  • Reviewed: January 22, 2023

    10
    Impecable & Comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Great hotel, the hotel staff is very friendly and attentive. the room and bathroom are very spacious and very comfortable. We had dinner at the Bistro and it was one of best meals we’ve ever had, amazing! we went back for breakfast and again it was delicious! 5 star cuisine! the 24hr shuttle to Yaamava was so convenient, we were able to go to a concert, enjoy ourselves and not worry about the drive back in the middle of the night.

    Stayed in January 2023

  • Reviewed: November 4, 2022

    10
    Bear Springs Hotel worth it
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was to our liking. The room was clean & bed comfortable.

    Very nice hotel, friendly & courteous staff. Great restaurant!

    Stayed in October 2022

  • Reviewed: November 4, 2022

    9.0
    A pleasant, medium-sized hotel with nice amenities and a friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Some road noise on our first night but we realized the next morning that the window had been left slightly open before we arrived. Closing that really helped and we had no issues the second night. If you are not on the highway side, I think it would be dead quiet.

    Location is convenient if you are visiting the Yamavaa' Casino. We were in town for a concert there and took advantage of the free twice-an-hour shuttle to get to the casino. The staff at the hotel was very friendly, especially behind the bar. The bar is a solid cocktail bar with a warm atmosphere and nice variety of seasonal custom cocktails. We also took advantage of the outdoor hot tub which was a nice, not-too-hot temp.

    Stayed in November 2022

Showing 1 - 25

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