4003 Lake Tahoe Blvd, South Lake Tahoe, CA 96150, United States of America
#43 of 59 hotels in South Lake Tahoe
Guests' ChoiceBased on 1509 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
8.9
Facilities
6.8
Staff
8.1
Value for money
7.0
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End of dialog contentReviewed: May 28, 2024
Michael
United States of AmericaNo beach access Restaurant. Staff is unfriendly
I have stay here several times over the years and through several owners Staff is good. Restraint is expensive and uninviting picnic area is exclusive to restaurant. They will run you off if you are not eating or drinking No hot tub or sauna My key cards timed out every day i had to walk to the office to have them reset twice
Stayed in May 2024
Reviewed: May 28, 2024
Giovana
Brazilthe hotel is very beautiful, the location is excellent, but the bathroom, even though it is modern and renovated, is not functional at all, there is no space to hold the soap and there is no protective box in the shower, which causes more wetness on the bathroom floor and I also had nowhere to rest my towel near the shower. Furthermore, the phone wasn't working and neither was the television.
the hotel is very beautiful, the location is excellent,
Stayed in April 2024
Reviewed: May 24, 2024
Kranzler
United States of AmericaNo pool or hot tub
I like thevfactvthatvyou get to talk to a person and see a person instead of recordings. There seems to be always someone available. The location is great, and it is set up well for people who like to get up and go enjoy the outdoors.
Stayed in April 2024
Reviewed: May 21, 2024
Jacqueline
United States of AmericaStaff was nice , coffee very good, muffin 😋
Stayed in April 2024
Reviewed: May 20, 2024
Elias
BrazilThere isn't a reserved place for breakfast it is close to the front desk and there are not many options, just bread, coffee, and yogurt. I really didn't like
I stayed there just for one night. When I arrived at 11 PM everything was ready to accommodate us! The staff at the front desk was kind and offered us some food and drink, which was great after driving 5 hours.
Stayed in May 2024
Reviewed: May 20, 2024
Sherman
United States of AmericaNo microwave , no spa like mentioned, which was one of the reasons we booked there.
The beds and shower, but there was pubic hair in the shower and no wash clothes.
Stayed in May 2024
Reviewed: May 20, 2024
Jose
United States of AmericaMattress base and carpet to dirty
I don’t try it
Stayed in May 2024
Reviewed: May 10, 2024
Alexander
AustraliaThe dark carpet - read above.
The location was good. Staff were very nice and a really nice continental breakfast. Rooms were a bit tired and the carpet was a very dark colour which made the room appear very dingy and it would have been a huge difference with a different floor covering.
Stayed in May 2024
Reviewed: May 8, 2024
Christopher
United States of AmericaNo complaints! My daughter stayed here with her team and enjoyed the property.
I didn’t actually stay at the property and cancelled my reservation after the cut-off date. The hotel staff was amazing and gave me a travel voucher for the same amount as I paid, to use at a later date.
Stayed in May 2024
Reviewed: May 6, 2024
Crystal
United States of AmericaSmall shower dingy. Reteraunt in hotel closed due to snow
Location
Stayed in May 2024
Reviewed: April 27, 2024
Braulio
BrazilIt’s good value
Needs to improve the breakfast, the coffee is cold and not tasty
Stayed in April 2024
Reviewed: April 16, 2024
Haitao
United States of AmericaThe room was not cleaning one of the three days,
The location is convenient ,the bed is really comfortable and the breakfast is great.
Stayed in April 2024
Reviewed: April 15, 2024
Cherylann
United States of AmericaThe beds were stiff and not comfortable.
Facilities were clean and most of the staff quite friendly. The Romanian gentleman wasn’t friendly. A smile would have been welcoming.
Stayed in April 2024
Reviewed: April 14, 2024
Tauna
United States of AmericaThe jacuzzi was broken, pool not filled or in use, no freezer in the fridge to freeze our ice packs, and the carpeting along the railings outside could use a sweeping.
We loved the free hot chocolate with hazelnut creamers. The English muffins were soft high quality. Loved the PB and jelly to go. Too many sugar cereals but plenty of choices there. Lots of take with you snacks : granola bars, fig bars, nuts and raisins. Great for a ski day! Also, given s’more bags at the front desk. Loved that although the marshmallows were a little stale. ;-). The memory foam mattresses were so comfy! We all slept great!
Stayed in April 2024
Reviewed: April 10, 2024
Kaitlyn
United States of Americabed
location
Stayed in April 2024
Reviewed: April 7, 2024
Jenna
United States of AmericaProperty is older. We should have gotten a second floor room because above us was so loud, stomping, creaking. We could hear our neighbors. We didn’t sleep well both nights.
Very close, walking distance to heavenly village and Lake Tahoe marina. Free parking and breakfast.
Stayed in April 2024
Reviewed: April 4, 2024
Alain
United States of AmericaVery noisy. You could hear everything from the neighbors upstairs and next door
Great location close to the Gondola and the main activities. Good breakfast
Stayed in February 2024
Reviewed: April 1, 2024
Sherice
United States of AmericaThe shower was not great. The shower head is far too large for the shower and you have to practically plaster yourself to the wall to get wet.
The front desk staff were so friendly and helpful! The rooms were clean and the bed was so comfortable!
Stayed in March 2024
Reviewed: March 27, 2024
Catherine
United States of AmericaA little old
Great stay. Hotel needs to be updated a bit but very cool vibe and close to everything
Stayed in March 2024
Reviewed: March 21, 2024
Mary
United States of Americagreat location
Stayed in March 2024
Reviewed: March 19, 2024
Calderon
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 17, 2024
Matt
United KingdomGreat location, nice to have breakfast facilities before skiing. Easy walk to the Heavenly gondola and restaurants.
Stayed in March 2024
Reviewed: March 15, 2024
Christopher
United States of Americafacilities are a bit worn
great location - solid rooms, clean
Stayed in March 2024
Reviewed: March 15, 2024
Beverly
CanadaThe main rooms at the front part of the hotel were not being used so we had to go way around to the back to an old adjoining hotel which is "a work in progress". The worst thing about the room in this old place was that there was only ONE electrical outlet operational (there was one other but it didn't work) and the outlet was beside the sink which was on a very small counter. Imagine all the "juggling" we had to do to charge 2 laptops, 2 iphones, 1 tablet, 1 watch and use the coffee maker and the hair dryer!!! Considering the modest room charges, I thought the breakfast was just fine. Good idea to have the packages of sliced apples. And the porridge and cereal choices were very good. So was the coffee. Thanks!! However, the lobby needs a good cleaning. And the few old chairs and a couple of little round tables provided for eating breakfast are not very good.
The staff were friendly and helpful when asked. The bed was comfortable and our room was clean. The location of the hotel was close to ski lifts, Starbucks, and good restaurants.
Stayed in March 2024
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