405 Historic Nature Trail, Gatlinburg, TN 37738, United States of America
#447 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 573 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
8.3
Facilities
6.4
Staff
8.1
Value for money
7.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 10, 2021
Rhonda
United States of AmericaNo way to hold water in tub
Stayed in September 2021
Reviewed: September 9, 2021
Teresa
United States of AmericaBear outside our door one night
Walking distance to town
Stayed in August 2021
Reviewed: August 30, 2021
Mike
United States of AmericaOld
Didn’t have breakfast.
Stayed in August 2021
Reviewed: August 26, 2021
Herb
United States of AmericaOld everything, water came out brown
Courteous staff, clean room.
Stayed in August 2021
Reviewed: August 23, 2021
Bonnie
United States of AmericaRoom was dingy and had mold, coffee creamer in rooms was solidified and moldy.
Convenient location and decent place to sleep after long day dowtown. Had decent TV channels. Mini fridge was Convenient.
Stayed in August 2021
Reviewed: August 16, 2021
Bonnie
United States of Americawanted a receipt when we checked out but no one was in office just a bowl to drop off keys.
pleasant and close to everything we needed.
Stayed in August 2021
Reviewed: August 16, 2021
Michael
United States of AmericaThe bathtub was pretty dirty….
Stayed in August 2021
Reviewed: August 15, 2021
Kenn
United States of AmericaHaving room cleaned and towels for shower
No breakfast
Stayed in August 2021
Reviewed: August 13, 2021
Scott
United States of AmericaThe toilet was loose where it meets the floor and rocked back and forth as you sat on it. There were no paper towels in the room, but plenty of tissues. The air conditioning could have been a bit newer and higher quality. The refrigerator was small and no separate freezer was a downside. The TV remotes were sometimes nonfunctional and the TV was difficult to use.
The bed was very comfortable.
Stayed in August 2021
Reviewed: August 12, 2021
Betsey
United States of AmericaThe motel appears run down from the outside. The inside is better, but not up to date. The bathroom is small, but clean.
The bed was comfortable. The room was worn, but clean. The location was perfect. The staff was friendly and helpful. The room came with a small refrigerator and a microwave.
Stayed in August 2021
Reviewed: August 2, 2021
Tonya
United States of AmericaSadly there was no pool and no breakfast was served due to COVID, not even continental 🙁. Upon arrival the system and internet was down but it was countywide and the guy at the front desk was clueless about any and everything. My room was not as nice as expected but my son's room was nice. 🤷♀️
The location was very convenient, there was a great breakfast spot next door and the strip in Gatlinburg was in walking distance. The lady at the front desk was great. The air conditioning was great and the hot water was as well.
Stayed in August 2021
Reviewed: July 27, 2021
Sharon
United States of AmericaNo parking close to room, facilities old, not what I expected at all
Close to town staff very nice
Stayed in July 2021
Reviewed: July 25, 2021
Thomas
United States of AmericaNot as clean as I'd like
Location was perfect
Stayed in July 2021
Reviewed: July 19, 2021
Brianna
United States of AmericaNeeds new pillows and toliet. Has the old smell.
Staff was great! Room was good size and good location. Room had the amenities needed.
Stayed in July 2021
Reviewed: July 17, 2021
Earnie
United States of AmericaPool was full. Full of dirt and gravels. Parking in front of our room was not available. Tub is very difficult to enter and exit due to the depth with it being a jetted tub that doesn’t jet! Toilets did not flush well and was designed for pre-schoolers, I assume. Very low. No maid service so we had to reuse our towels. Other than that, perfect.
Bed was great. AC was great. Location. Bout it.
Stayed in July 2021
Reviewed: July 17, 2021
Devan
United States of AmericaThe hotel advertised free breakfast, there was no breakfast. The air vents in the bathroom we’re covered in thick dirty dust.
The location
Stayed in July 2021
Reviewed: July 15, 2021
Austin
United States of AmericaPeople next to us smoked pot and was not pleasant with a 1 year old especially. Told desk and didn’t seem to do anything.
The location
Stayed in July 2021
Reviewed: July 5, 2021
Mna
United States of AmericaThe room had a musty smell to it and it was a little outdated. There was a lamp that was broken and the lightbulb was dangling in its fixture.
The location was great. It was just a block or so behind the Gatlinburg strip. The room was clean and the bed was very comfortable. The room also had a fridge and microwave.
Stayed in July 2021
Reviewed: June 23, 2021
Kristina
United States of AmericaIt had a weird old smell. Being OCD I sprayed the entire room down with Lysol bed included. Also no soda machine was available
We liked the location of the motel. The bed was comfortable.
Stayed in June 2021
Reviewed: June 21, 2021
Michelle
United States of AmericaBath tub was dirty, bed sat too low to ground, not much water pressure
Location
Stayed in June 2021
Reviewed: June 19, 2021
Monica
United States of AmericaNo chairs for sitting in the room. We had to ask for one out of the front lobby otherwise we would have been sitting uncomfortably in the bed all the time. No table in the room so do not plan on trying to eat a meal in the room.
If one is looking for a no frills, clean, affordable, and convenient location then this place is for you. Do not expect anything fancy.
Stayed in April 2021
Reviewed: June 6, 2021
Terry
United States of AmericaThe light by closet did not work and only 2 wash clothes for 4 people
Close to everything in gatlinburg
Stayed in June 2021
Reviewed: June 2, 2021
Amelia
United States of AmericaPool was full of dirt, didn’t change bed sheets, didn’t get fresh towels
It was nice. Could have been a little better
Stayed in May 2021
Reviewed: May 19, 2024
Holbert
United States of AmericaThe staff was extremely friendly and easy to work with.
Stayed in May 2024
Reviewed: May 18, 2024
Joseph
United States of AmericaEverything was broken from mirror off the wall to bed sounding like it was gonna fall apart pool was filled with dirt and rocks
Stayed in May 2024
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