405 Historic Nature Trail, Gatlinburg, TN 37738, United States of America
#447 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 573 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
8.3
Facilities
6.4
Staff
8.1
Value for money
7.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Daniel
United States of AmericaIf I could have stayed longer
Good beds and close to the main part of town
Stayed in May 2024
Reviewed: May 13, 2024
Yash
United States of AmericaSpring bed. Room had bad smell. But they changed it for us immediately.
Cheap and good location. Downtown walkable distance. Dont have to search for parking in downtown gatlinburg
Stayed in May 2024
Reviewed: April 29, 2024
Flossie
United States of AmericaI felt it was a bit of a letdown after a long travel that the bed was hard and not comfortable, so I did not sleep well as I have back issues. There is mold on the bathroom wall tiling. I wanted a hot bath, but the water is brown, like the pipes are rusty and need updating. Nowhere to plug my phone in except by the door or in the bathroom. Outlets not working that well. Needs a good deep cleaning and updating. Ceiling fans need work. Cords are too short. I almost pulled my shoulder out of socket trying to reach it, so just gave it up. The bees are really bad, flying all around outside the rooms. My late husband, whom I lost to Covid, stayed here with me in 2019, and it seems to have gone downhill since then. This could be a nice place to stay with a little updating.
I liked the convenience of being close to the Convention Center for SMG, and that it's right next to the Pancake House Restaurant. It's close to the shops, and it was quiet. Staff was friendly and treated me well.
Stayed in April 2024
Reviewed: April 24, 2024
Gilbert
United States of AmericaI'm a side sleeper and bed was a lot firmer than I like
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United States of AmericaNasty tub and water filled up in bathtub and had to hold toilet handle down to flush and there was no blanket at all on the bed
Location,bed and staff the location was good and the bed was soft and the staff was nice
Stayed in April 2024
Reviewed: April 13, 2024
Steven
United States of AmericaThe “continental breakfast” was less than described. We saw no fruit. The chair bottom in our room was more like a hole to sink into.
Proximity to convention center and to pancake house almost next door. The door locks - combination, no need for keys.
Stayed in April 2024
Reviewed: March 31, 2024
Louis
United States of AmericaOld but clean
Very budget friendly
Stayed in March 2024
Reviewed: March 23, 2024
Lou
United States of AmericaThe bed was stiff and loud, and we weren't given a blanket despite it being in the low 30s at night. The complimentary breakfast left much to be desired. Our neighbor had a dog that barked for like a day and a half even after we complained to management. That same neighbor stood outside our door screaming at someone and made threats about the cops. Made one night of our stay very uncomfortable.
The jacuzzi was wonderful.
Stayed in March 2024
Reviewed: March 20, 2024
Amy
United States of AmericaThe room smelled like cigarette smoke and was somewhat dated. The bathroom floor was not clean. They wear dead bugs in the corners of the bathroom and sink area.
The location was great, close to all the local shops and restaurants.
Stayed in March 2024
Reviewed: March 9, 2024
Charles
United States of AmericaWasn't what i call a roach motel but it wasn't anything to write home about..ceiling fan look as it hadn't been cleaned in sometime but it didn't work anyway
was in walking distance to the main strip .. they checked me in early so i didn't have leave my Truck in a pay parking lot..
Stayed in March 2024
Reviewed: March 6, 2024
Amy
United States of AmericaIt was very run down
Location and staff were nice
Stayed in March 2024
Reviewed: January 29, 2024
Elsie
United States of AmericaBath tub HD stains and the bed es not really comfortable but they were clean
We didn’t get breakfast.
Stayed in January 2024
Reviewed: December 11, 2023
Norma
United States of AmericaNeeds updates. Walls are paper thin. Room did not seem very clean
Great location. Right beside our favorite breakfast place when in town.
Stayed in December 2023
Reviewed: November 29, 2023
Gina
United States of AmericaOut dated. Bathroom didn't look clean
Close to downtown,,
Stayed in November 2023
Reviewed: July 17, 2023
Tobin
United States of AmericaThey said they had a pool an didn't thought the front desk would b open all night no 1 was there the tub was dirty and I couldn't get more towels for my kids.
Like that the location was close but from what I seen when I got to the hotel was disappointed
Stayed in July 2023
Reviewed: July 15, 2023
Jeffrey
United States of AmericaThe parking was a little tight but right outside the room which was nice.
The room was clean and the bed was comfortable. It was nice and quiet.
Stayed in July 2023
Reviewed: July 9, 2023
Jeffery
United States of Americaparking out side of not good for end room motel kind of run down needs work
location room was clean beds were comfortable
Stayed in July 2023
Reviewed: July 2, 2023
Heather
United States of AmericaBed was comfortable
Breakfast was not open at 7am when I checked out.
Stayed in June 2023
Reviewed: June 26, 2023
Matthew
United States of AmericaNo room iron or board.
Location
Stayed in June 2023
Reviewed: June 17, 2023
Jwan
United States of Americaolder facility. advertised as pool but no pool
close to downtown and breakfast
Stayed in May 2023
Reviewed: June 10, 2023
Ashwin
United States of AmericaLittle dated....
Was ok for the money paid....
Stayed in June 2023
Reviewed: June 8, 2023
Lucian
United States of AmericaThe bathroom was not as clean as expected. The commode would not flush regularly.
The room was not bad. It was roomy. Clean bed.
Stayed in June 2023
Reviewed: May 19, 2023
James
United KingdomIt was very dated and run down, the swimming pool that appeared in the photos before booking must have been taken from years ago because the pool area has been filled in and with weeds growing around it.
location to Main Street attractions
Stayed in May 2023
Reviewed: May 16, 2023
You
Chinabed
Stayed in May 2023
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