Parking, the beggars around the hotel, no security, difficult to find the way into the hotel, the proximity of food was not great if you're on a budget

Coffee in library, beautiful hotel, liked the big windows to see outside, cleanliness of the room

Stayed in April 2024

Parking can be tough at times.

Better than expected. Love the history of the hotel. Very ornate. The room was very nice.

Stayed in April 2024

Art deco, historic

Stayed in February 2024

The receptionist was not very inviting upon our arrival. Not cheerful at all.

The room was very comfortable, the shower wonderful, the bed was so comfortable. I appreciated all the products in the bathroom and study desk area: coffee, toothpaste, toothbrushes (!), body gel, and shampoos.

Stayed in January 2024

Could be cleaner but no problem.

Beautiful old hotel in the center of town. The bar/restaurant is really the only place to get a drink or eat in the town.

Stayed in December 2023

Bedroom was small, lacked luxury portrayed in photos and hallway very outdated.

The historical significance & location were perfect. Staff was exceptionally kind and helpful.

Stayed in November 2023

There only appeared to be one luggage cart and you were own your own to get your bags into the building. Parking is catch as catch can....

We did not eat breakfast.

Stayed in October 2023

I was in Jr. High & High School in this town and The Hotel Bentley was the fanciest place in town and used for special events. I expected the rooms to match the lobby decor, but alas, just bland white walls, bedding, minimal artwork and no view. Our window was centered on the dome over a stained glass feature for the lobby. We couldn't see the river or anything else, really. Wednesday night saw many people in and out of rooms down the hall partying hard. Loiters out front on the entrance area left us feeling unsafe trying to go in to our room late from visiting family. Was that a "lady of the evening" hanging around on the front sidewalk? Sadly, we never got to try the restaurant. It was open later than we left in the mornings and closed b4 we got back from visiting family. Still, the price was affordable compared to newer hotels. Parking leaves a lot to be desired as well. Sad to see so many prominent businesses closed such as Weiss & Goldring. I hope the downtown will be updated someday. Just expected more.

Rooms were clean and comfy. Historic lobby decor was fascinating.

Stayed in October 2023

The staff was friendly but wasn't very accommodating with answering the phone from our room or helpful with directions around downtown.

The structure of the hotel was beautiful. It was our first time visiting this hotel and the Architectural work was astonishing. The rooms are very basic compared to downstairs, however, the hotel is still a bang for its buck. We even took engagement photos at this beautiful place and I cannot wait to see the results. We will definitely be back.

Stayed in October 2023

It was entirely too cold everywhere. In the middle of the summer I had to turn the heat on in my room. Also, they no longer serve breakfast on weekdays.

It's a wonderful old hotel that has been well maintained.

Stayed in September 2023

Front desk is extremely tacky with clear barriers, very dingy, low light. It looked like an empty convenience store in a bad neighborhood with bullet proof glass. Clerk was dressed in a tacky t-shirt and did not smile or give a greeting (robotic). It's a shame because the building is grand and beautiful.

Comfortable mattresses, clean room and bathroom. There are a lot of museum displays and memorabilia that were interesting.

Stayed in September 2023

A wedding rehearsal and the wedding the next evening took up most of the lobby.

We ate dinner in the restaurant and the service was friendly and food was very good. The bar associated with hotel is a plus.

Stayed in July 2023

The TV did not have premium channels. The fridge was set a little too cold and froze my drinks. The folks in the next room were occasionally a little loud.

The rooms were a little small but immaculate. The parking was very close. I really like staying in unique hotels not the cookie-cutter cinder block creations off the interstate. Bentley is certainly not that. The bath accessories were very nice. The free waters were appreciated.

Stayed in June 2023

Parts of the property seemed to have seen better days. Particularly on the main level, some areas were closed. The front desk seemed rather makeshift.

I loved the original historic decor. It felt as though you were stepping back in time. Lunch in the downstairs restaurant was delicious. Staff throughout—front desk, cleaning, and restaurant—was very friendly and accommodating. The ballroom, being decorated for a wedding, was lovely.

Stayed in May 2023

My room was not serviced at all during my second day if the stay. Bed was not made, had to call to have wash cloths and coffee brought after we used those supplied. The second night there was no hot water. After we called we had to wait quite a while for it to hear before we could shower.

Beautiful historic lobby!!! Enjoyed the displays.

Stayed in May 2023

A/C was loud

Didn't have breakfast...only coffee

Stayed in April 2023

The weather was cold and rainy. The room was not warm even on 90 temperature.

The lobby was beautiful. The staff was nice.

Stayed in December 2022

best in the area

Stayed in December 2022

that it was built in 1908

Stayed in December 2022

I wanted connecting room.because I have 2 children and I needed 2 rooms. but I was given 2 separated rooms. and one of the rooms was very narrow.

Stayed in November 2022

was hoping to eat breakfast there. only serves lunch and dinner.

beautiful hotel. we’ll kept and preserved.

Stayed in October 2022

The lamp switch on right side of bed was broken.

Stayed in April 2022

The room needed some additional cleaning, dusting of furniture, wiping and cleaning inside of drawers and closet shelf.

I did not have breakfast. The location was very good.

Stayed in March 2022

History of the area.

Stayed in December 2021