609 North Harbor Boulevard, Santa Ana, CA 92703, United States of America
#12 of 22 hotels in Santa Ana
Guests' ChoiceBased on 183 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
7.6
Facilities
7.6
Staff
7.7
Value for money
7.6
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Eduardo
United States of AmericaNo complaints
Very clean room.
Stayed in March 2024
Reviewed: October 19, 2023
Marcia
United States of AmericaI got mosquitoes in my room and I couldn't sleep well. I don't know if if the whole region on Orange County is having an infestation of mosquitoes or what? Also I'm worried about my room not having a lock so I place a chair behind the door to block anyone who wanted to break in.
The cleaning ladies are great! They deserve a raise and more time to clean because people like that!
Stayed in September 2023
Reviewed: August 20, 2023
Xochitl
United States of AmericaThe pool was not opened
They had parking
Stayed in August 2023
Reviewed: August 13, 2023
Melissa
United States of Americaneeds maintenance the window on the top floor was cracked open, no screen and wouldn't close. curtains and linens have cigarette burns, shower needs a new shower head water dripped on low flow, no pressure.
Stayed in August 2023
Reviewed: August 10, 2023
Emmanuel
United States of AmericaThe price
Stayed in August 2023
Reviewed: August 1, 2023
Richard
United States of AmericaPool was closed. Not sure what the $10 cash deposit was for, probably tv remote and key card. I had to ask for it back as it was not offered when I turned everything back in to the front desk.
Clerk did not mention breakfast or where it would be served when we checked in so we were not able take advantage of that.
Stayed in July 2023
Reviewed: July 25, 2023
Joseph
United States of AmericaIt wasn't a five star hotel so everything was as anyone good as anyone can expect. As "GREAT" as anyone can expect
I was getting a new transmission in a truck I just bought the week prior and booked this hotel because it appeared to be within a mile from the shop. It was closer. They appeared to have recently done some remodel work which was done well. The Bed was outstanding "comfortably firm" the area was probably a little too quiet with not much nearby which only mattered because I had no transportation. Otherwise, you can expect to get a good night's sleep
Stayed in June 2023
Reviewed: July 10, 2023
Rude82
United States of AmericaQuiet and comfortable stay.
Stayed in July 2023
Reviewed: June 21, 2023
Graciela
United States of AmericaFront desk the next morning when checking out this older lady accused me n my fiance of bringing ppl into the room..that never happened. Did not like being accused of something I didnt do.
It's a decent place to stay.
Stayed in April 2023
Reviewed: March 17, 2023
Alondra
United States of AmericaThe surrounding areas can be a little scary, the rooms have gates at the windows for protection but definitely be aware that there are people lurking around
The rooms are spacious! Huge bathrooms and TVs, gorgeous lighting. Great distance from Disneyland park!
Stayed in March 2023
Reviewed: January 16, 2023
Ramirez
United States of AmericaI didn't like that I got hungary to go out to eat and I forgot my card ,,,they never after 15 min answer there window ,,so I went down the street at 1:30 am ,,had to reserve a new room somewhere else ,...💲😠💲🙏🏼🥰
Stayed in January 2023
Reviewed: December 4, 2022
Torres
United States of AmericaMy TV and microwave didn't work. Not Good
Cleanliness, Shopping in proximity
Stayed in December 2022
Reviewed: September 7, 2022
Darry
United States of AmericaThe facility was quiet and comfortable
The lce machine did not work...
Stayed in September 2022
Reviewed: July 26, 2022
Torres
USALittle sketchy after hours. Some of the he surrounding buildings need to be cared for immediately.
Close to some shopping.Mexican and American fast food restaurants. That whole area is due for a makeover. The Best Inn did there part. Remodeled the whole place.
Stayed in July 2022
Reviewed: July 16, 2022
Elizalde
United States of AmericaPlain. Simple
It was okay.
Stayed in July 2022
Reviewed: July 10, 2022
Han
United States of AmericaThe cheapest of motels I have ever stayed, the lighting, the bathroom, the TV, the carpet, the AC, .... everything is so cheap and broken.
The location of the motel and location of my room.
Stayed in July 2022
Reviewed: June 26, 2022
Ngwanma
United States of AmericaIt has some strong pungent smell at the office.
Easy to move around from the location
Stayed in June 2022
Reviewed: June 19, 2022
Hillary
United States of Americathe beds were nice and the linen was amazing! great location and felt safe! staff was super hospitable! free parking too! would definitely stay again!
Stayed in June 2022
Reviewed: May 9, 2022
Milton
El SalvadorClean, friendly staff
Stayed in May 2022
Reviewed: May 9, 2022
Richie012
United States of AmericaI didn't like the fact that I payed online on booking and I told the lady but she said I didn't and she double charged me and she was rude about it. But the man that was working was nice and got me a refund now just waiting for the 118 to hit my bank. And the towels were dirty
I liked that it was peaceful and the bed was clean and room was big.
Stayed in May 2022
Reviewed: April 6, 2022
John
United States of AmericaPrices are a little high.
Quiet, no riff raff, nice in room Jacuzzi and they have smoking rooms!
Stayed in February 2022
Reviewed: February 18, 2022
Jeremy
United States of AmericaEverything
Stayed in December 2021
Reviewed: February 14, 2022
Juana
United States of AmericaThe wifi didn't go to well. Other then that everything went well.
The room had the right size,jacuzzi for .e and my husband. We love it.
Stayed in February 2022
Reviewed: November 22, 2021
Kerri143
United States of AmericaThe window wouldn't close all the way
Big Bed Big TV
Stayed in November 2021
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