Reviews of Best Western at O'Hare This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10300 West Higgins Road, Rosemont, IL 60018, United States of America
#25 of 27 hotels in Rosemont
Guests' ChoiceReview Score
Based on 1706 hotel reviews
7.0Score breakdown
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Cleanliness
7.5
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Comfort
7.6
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Location
8.2
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Facilities
7.1
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Staff
7.9
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Value for money
7.2
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Free Wifi
8.1
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Reviewed: June 3, 2024
Rafael
United States of America22 Reviews7.0“It is a budget option to sleep the night previous your flight.”- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 1 night
The cleanliness of the facilities. The service of the staff can be a way better. They are not rude or have bad attitude at all but they don't help to solve some problems.
It is ok for one night. Staff is kind but not excesive. Facilities are just fine.
Stayed in June 2024
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Reviewed: June 2, 2024
Ana
Costa Rica4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I liked everything for the price paid.
The staff was very friendly. The drivers of the shuttle are very helpful. There is an excellent Portillo's to go that is outstanding. Recommended.
Stayed in June 2024
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Reviewed: June 1, 2024
Inna
Israel8 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel provided shuttle services from O'Hare airport to the hotel, I specifically asked if we could use the shuttle anytime we needed it and got a positive answer. Sadly when returning from the city through their airport, we tried to call the front desk to request a shuttle, tried it for approximately 40 minutes on and off, but no answer from the front desk , so we had to get a cab to the hotel. As I mentioned previously I did not expect much from the hotel facilities, still it is an airport hotel. But it was the only facility that was provided by the hotel and expected by us. So in the middle of the night, with four very tired children having to call again and again the front desk there's no answer, was frustrating and unprofessional.
The hotel was fairly clean, the kitchen staff was nice and welcoming trying to accommodate our needs. Most of the time the staff was very welcoming and very nice. Basic facilities, but we did not expect more than that and it was all that we needed
Stayed in May 2024
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Reviewed: May 30, 2024
Marcela
Mexico9 Reviews2 helpful votes7.0“Perfect for one night before your flight.”- • Leisure trip
- • Solo traveler
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Squeaky beds. Old and dirty laundry room.
Location and shuttle to O’Hare Airport. A lot of restaurants around.
Stayed in May 2024
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Reviewed: May 30, 2024
Ann
United States of America1 review8.0“Missed flight connection.”- • Leisure trip
- • Solo traveler
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
USB port was broken. Very slow check in
Room and hotel location
Stayed in May 2024
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Reviewed: May 30, 2024
Henderson
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Free parking was definitely nice.
Stayed in May 2024
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Reviewed: May 20, 2024
Brittney
United States of America9 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It wasn’t clean
Location
Stayed in May 2024
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Reviewed: May 19, 2024
V
Netherlands17 Reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
It's an old hotel but clean. We had a room on the road side. You can really hear the noise outside.Since we were very tired with our flight, the noise didn't bother us anymore. But it was not oke with the noise outside.
It's very close to the airport. We just took the taxi since I read from the comments that you have to call first the shuttle, we don't want to wait. Going back to airport we took the hotels shuttle..
Stayed in April 2024
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Reviewed: May 11, 2024
Camille
United States of America31 Reviews4 helpful votes8.0“Good for a short stay by the airport”- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 1 night
perfect location for an early flight from O'Hare. Rooms were quite comfortable, and clean.
Stayed in May 2024
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Reviewed: May 5, 2024
Pip
New Zealand16 Reviews8.0“Handy location, good value, clean & comfortable”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Basic but all we required
Stayed in May 2024
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Reviewed: May 3, 2024
James
New Zealand1 review8.0“All-in-all a good experience”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Service at front desk seemed a bit slow
Very handy to airport. Transfer service great & complimentary breakfast a bonus
Stayed in May 2024
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Reviewed: April 13, 2024
Erwin
United States of America4 Reviews1 helpful vote8.0“Would stay again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
My only complaint was that the shuttle pick up from the airport didn't go smoothly. Ultimately I decided to ride public transit to the hotel because I waited over 40 minutes after I called and the shuttle did not arrive. Public transit for.me there in about 25 minutes. Shuttle to airport was reliable since you are at the hotel to request it.
The hotel itself was what I expected from Beat Western, clean with the necessary amenities. Hotel is also near fast food restaurants and GrubHub delivers.
Stayed in April 2024
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Reviewed: April 11, 2024
Kelsey
United States of America7 Reviews6.0“Fine for a night”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The building is out-dates and there was a weird stain on the floor in my room
Nice staff and 24hr shuttle
Stayed in April 2024
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Reviewed: April 7, 2024
Balint
Hungary49 Reviews8.0“Good option to stay close to the airport for this who want to pickup a rented car next day”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Perfect free airport shuttle, available even for destnations such as the car rental center of the metro station to downtown.
Stayed in March 2024
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Reviewed: March 31, 2024
Healy
Ireland6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
One major complaint was no international calls could be made.Pure ridicules considering many of us are international travellers flying into the states with cell phones that don't work as phone chip has to be replaced.Wifi will not allow international calls.I was unable to call my mother in dublin Ireland.This position is not acceptable for foreign persons flying to the states.
Bedroom was good.deçent breakfast. Very friendly staff.
Stayed in March 2024
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Reviewed: March 21, 2024
Habibullah
United Kingdom6 Reviews3 helpful votes6.0Pleasant- • Solo traveler
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff was lot cooperative, elevator was not working used stairs with luggage at 6am in the morning. Waited long time at the airport for shuttle
Near to airport
Stayed in March 2024
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Reviewed: March 7, 2024
Nick
United States of America3 Reviews8.0“8/10”- • Leisure trip
- • Family with young children
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
A little loud due to traffic but it is to be expected.
Very close to the airport
Stayed in February 2024
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Reviewed: February 27, 2024
Farrell
Canada1 review8.0“Extremely convenient for a lay-over between flights.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
All very good. Thank you.
Very clean room, spacious and cozy. Also great to have good value restaurants very close. Shuttle was perfect and the ride is just over 5mns. Ideal for stayover whilst in transit.
Stayed in January 2024
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Reviewed: February 19, 2024
Lou
United Kingdom5 Reviews7.0“Decent airport hotel”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
I only stayed in the hotel a few hours because I missed my connecting flight. Shower was good, they have nice products. left at 4am so I didn't try much of their amenities. You can easily walk to the fast food places and gas station around
Stayed in January 2024
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Reviewed: February 19, 2024
Elizabeth
Ireland10 Reviews2 helpful votes8.0“Excellent location, perfect beds and value for money.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The lift (elevator) was a bit dodgy. No signs for the stairs. Also didn’t understand that you have to call the property when you land to get picked up by hotel shuttle.
The bed was amazing. Large king size was perfect!
Stayed in February 2024
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Reviewed: February 18, 2024
Tankala
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff was good. Bhavna was very helpful with checking in and answered all my questions patiently.
Stayed in February 2024
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Reviewed: February 7, 2024
Nilesh
United States of America1 review8.0“Back again when needed”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
None
Variety
Stayed in February 2024
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Reviewed: February 6, 2024
Lively
United States of America1 review8.0“All in all a good place to stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Internet was not working
Stayed in February 2024
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Reviewed: January 23, 2024
Mansoor
Singapore81 Reviews3 helpful votes7.0“Good option for early or late flight”- • Leisure trip
- • Travelers with friends
- • One Standard Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Good , clean room. Reasonable simple breakfast. Airport free shuttle service
Stayed in January 2024
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