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  5. Reviews of SureStay Plus Hotel by Best Western Coffeyville

Reviews of SureStay Plus Hotel by Best Western Coffeyville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

605 Northeast St , Coffeyville, 67337-7212, United States of America

#4 of 5 hotels in Coffeyville

Guests' Choice

Review Score

Based on 137 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place is a little tired, but it suited our purpose and the staff were great.

    Comfortable room, friendly staff

    Stayed in March 2024

  • Reviewed: October 30, 2023

    7.0
    Neewollah trip
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Grandson and I was upset that pool was out of order. And in the morning we were about to take a shower before checking out , didn't have hot water.

    Our stay was good. Breakfast was good. Staff was great and friendly.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    6.0
    It Was Okay Breakfast Was Horrible
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t Know Pool Was Out Need To Put It Out On Website That’s The Reason I Wanted To Stay There Inside Pool But It Was Out SMH

    It Was Clean

    Stayed in October 2023

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I left my charger behind and when I contacted them about forwarding it on for me they were not interested, so that was disappointing.

    It was good. Breakfast disappointed.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    7.0
    Could have been better
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room needed maintenance. Maintenance seemed to not know what they were doing

    Breakfast want bad for a basic hot breakfast. Location was not bad.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad to say!

    It was clean, nice size room, beds were comfortable, staff was friendly & reasonably priced! We were only there one night to visit the college our son will be attending but, would definitely stay again in August when we go back to move him in the dorms.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower curtain rod was loose and curtain slides open mid shower. Annoying but I rigged it and made do.

    The beds were good. Clean.

    Stayed in May 2023

  • Reviewed: April 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was dirty, the room and furniture very dated. We couldn't read the thermostat and had try several times to start the air conditioner. The room was 77 degrees when we walked in. The breakfast was very sparse offering two hot options and two cold options.

    The staff was friendly.

    Stayed in April 2023

  • Reviewed: March 21, 2023

    6.0
    it was fine for an overnight stay
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room smelled like it use to be a smoking room - and my stool didn’t work properly in my room

    it’s convenient to get to - short drive to Walmart and to eating establishments

    Stayed in March 2023

  • Reviewed: January 15, 2023

    8.0
    room needs upgrade, cereal but no milk at breakfast, had to sanitize room before feeling comfortable
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    was told it would cost $20 to check in a little earlier

    location

    Stayed in January 2023

  • Reviewed: December 3, 2022

    7.0
    Disappointing
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like tge smell of my room. Kind of an oily hair smell. One of the pillows smelled pretty bad too. Also, I came home with what appears to be bed bug bites on my left arm.

    It was on the ground floor and in a good location.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    8.0
    it was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    the pool and the breakfast

    Stayed in October 2022

  • Reviewed: October 6, 2022

    6.0
    overall, it was nice. a bit rundown in areas but clean rooms. the outside needs work, so many cigarette butts and a lot
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought the amenities could use an upgrade. The pancake machine didn't work, there was no peanut butter or yogurt.

    It seemed clean.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    8.0
    Facilities were great. Staff and communication less something to be desired.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were told breakfast will be served from 6 to 9 AM. We arrived in the breakfast area at 8:15 and all the hot food was gone and there was no replacement. Quite a few people came in after that and we’re disappointed that there is no food left. There was no staff available and no notice. This was very disappointing.

    I liked the room, the bathroom, and the beds.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    7.0
    it was ok but I didn’t sleep well in the uncomfortable bed.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner made a loud rumble every time it came on or shut off, the bed was not comfortable and it appeared they didn’t pay attention to refreshing the breakfast. I went to breakfast at 7:30 and the eggs were not only gone but the remnants were all dried out like they had sat there quite a while and there was nobody around to ask for more.

    very clean, great location.

    Stayed in October 2022

  • Reviewed: September 9, 2022

    6.0
    Tired & worn out Hotel, much in need of a face lift.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was freezing upon arrival - air con on full blast! place looked tired and worn out. uncomfortable sleep with awful lumpy pillows, missing hairdryer.

    Stayed in September 2022

  • Reviewed: August 27, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room with BathTub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe if it didn’t Smell like animals

    Stayed in August 2022

  • Reviewed: August 15, 2022

    8.0
    very relaxing due to working at the fair
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing

    everything!

    Stayed in August 2022

  • Reviewed: July 11, 2022

    8.0
    Clean room, accommodating staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very weird little bed pillows. Our room was very warm but when I called about it they immediately moved us to another room that was great. Only other thing is the small fridge was pretty noisy. I also feel one should have to show their room key when entering the main door because anyone can just walk in without question. I find that to be a bit of a safety concern.

    Didn’t eat breakfast. Location was convenient for our reason for being there.

    Stayed in July 2022

  • Reviewed: May 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    the jacuzzi was warm, but the jets weren’t working and that was a big part of why we chose this place.

    very clean, nice staff and breakfast included in price

    Stayed in May 2022

  • Reviewed: May 2, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with BathTub - Disability Access
    • Stayed 1 night

    1st floor ice machine not working

    Breakfast was okay - biscuit was hard. Location was good.

    Stayed in May 2022

  • Reviewed: April 28, 2022

    7.0
    A good value hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the room had a smell in it. The breakfast could have been better. It was not monitored. I had to get someone to put more things out. The scrambled eggs were not mixed well. They were strange. The breakfast needs to be monitored. That’s why people stay in some hotels.

    The hotel was attractive and clean. The bed and bedding were average.

    Stayed in April 2022

  • Reviewed: January 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    pool room is freezing

    everything

    Stayed in January 2022

  • Reviewed: November 29, 2021

    7.0
    Accomplished the purpose
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel advertise their breakfast as a buffet. Its not a "buffet" in the literal sense. There wasn't alot of variety. There were no healthy options. There was meat and a host of carbs. There was no strawberry jelly, no cream cheese for the bagel, no flavored coffee creamer. Only had maple and cinnamon oatmeal. The breakfast was not for me but I'm sure someone loved it.

    The apple and orange juice was good

    Stayed in November 2021

Showing 1 - 25

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