7824 East Lamar Alexander Parkway, Townsend, TN 37882, United States of America
#14 of 33 hotels in Townsend
Guests' ChoiceBased on 763 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.8
Staff
8.5
Value for money
7.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Scott
United States of Americastaff was friendly, the breakfast was well set up. Room was clean and comfy.
Stayed in May 2024
Reviewed: May 15, 2024
Gerald
United States of AmericaCobwebs hanging next to the curtains. Bathroom floor needed cleaning better. Tv service was horrible
Room was nice. Staff was very helpful.
Stayed in May 2024
Reviewed: May 11, 2024
Emma
United States of AmericaThe night time front desk tenant was a little rude
Everything was great, room was clean and breakfast was good
Stayed in April 2024
Reviewed: May 4, 2024
Margaret
United States of AmericaStaff very friendly and helpful. Breakfast was wonderful!
Stayed in May 2024
Reviewed: May 3, 2024
Kevin
United States of AmericaBed was hard
Location
Stayed in May 2024
Reviewed: April 21, 2024
Luann
United States of AmericaNot a comfortable chair to sit in and watch TV or using my laptop.
The breakfast was delicious, hot and very appealing. Please commend the chef.
Stayed in April 2024
Reviewed: April 8, 2024
Kevin
United States of AmericaBeds could be more comfortable
Bathroom was kinda dirty and tub didn’t drain right and the walls let to much sound in and the beds weren’t very comfortable
Stayed in April 2024
Reviewed: April 6, 2024
Stephanie
United States of AmericaBreakfast needed some fresh fruit, better yogurt and healthier options in general.
This was a fine mid-range option in Townsend. Rooms was clean and comfortable. Location is nice, right in central Townsend. This is a good mid-range option if you do not want any extras.
Stayed in April 2024
Reviewed: March 30, 2024
Linnea
United States of AmericaOn the first morning, only cold breakfast was available, with no healthy options. Fitness room closed.
Loved the outdoor chairs! Staff was friendly.
Stayed in March 2024
Reviewed: March 29, 2024
Andy
United States of AmericaTv in room had horizontal line through it.
Staff was great. They had hot breakfast and it was good. Very clean room.
Stayed in March 2024
Reviewed: March 24, 2024
Joseph
United States of AmericaThe biscuits that were for breakfast were hard as a rock. But everything else was great.
The room was large. The bed was very comfortable. And the free breakfast was more than I expected.
Stayed in March 2024
Reviewed: March 17, 2024
James
United States of AmericaThey may want to have a professional check out the wiring. Either the switch was wired backwards or installed backwards. One isn't much of anything. The other could be a hazard.
The people working there. They all seemed to want to be helpful. Instead of keeping their nose in their phones, they knew how to hold a conversation.
Stayed in March 2024
Reviewed: March 1, 2024
Randy
United States of AmericaIt’s was all nice
Clean and comfortable
Stayed in February 2024
Reviewed: February 21, 2024
James
United States of Americabed comfort, small back chairs
location, room on 1st floor, king size bed
Stayed in February 2024
Reviewed: February 13, 2024
Springer
United States of AmericaNot a mountain view
The scenary and the peaceful atmosphere
Stayed in January 2024
Reviewed: February 8, 2024
Marta
United States of AmericaIt was comfortable
Stayed in February 2024
Reviewed: January 29, 2024
Steve
United States of AmericaWe were disappointed when we got there and found there was no hot breakfast like advertised we would not have stayed there if we had know
Stayed in January 2024
Reviewed: January 6, 2024
Shope
United States of AmericaThe mattress was very hard !
We enjoyed our room it was quite and relaxing.The breakfast was fantastic and delicious food.The people that runs the hotel was so nice and friendly they made us feel welcomed.
Stayed in November 2023
Reviewed: January 1, 2024
Jason
United States of AmericaN/A
Location! & the breakfast was absolutely amazing!!
Stayed in December 2023
Reviewed: December 29, 2023
Justin
United States of AmericaConvenient to Townsend area. Very clean and hospitable.
Stayed in December 2023
Reviewed: December 28, 2023
Kenny
United States of AmericaTried to check in at 2:30 and was told to come back at 3:00. The room was ready but the front desk lady was rude.
Stayed in December 2023
Reviewed: December 28, 2023
Taylor7u88
United States of AmericaThat the shower head could not be put up higher.
It was close to cades cove, good price and clean
Stayed in December 2023
Reviewed: December 25, 2023
Nancy
United States of AmericaNo extra amenities like soap in the room
Convenient location, reasonable price
Stayed in December 2023
Reviewed: December 18, 2023
Taylor7u88
United States of AmericaShower needed more pressure
The room was clean and quiet, bed was comfortable and dark at night.
Stayed in December 2023
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