250 Spring Street, Charleston, SC 29403, United States of America
#99 of 154 hotels in Charleston
Guests' ChoiceBased on 531 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Harva
United States of AmericaMy queen bed was a full size. The bathtub was too small and a kindergarten did the caulk work. The tub was old and ugly.
The staff were nice and the hotel was clean. The breakfast was enjoyable with plenty of seating.
Stayed in April 2024
Reviewed: April 21, 2024
Adele
United KingdomAll good
Friendly and helpful staff , good location
Stayed in April 2024
Reviewed: April 17, 2024
Gail
United States of AmericaLocation, wasn't as close to main attractions as we expected.
Very good.
Stayed in March 2024
Reviewed: April 10, 2024
Julie
United States of AmericaThe bed was hard as a rock
Staff was very friendly and helpful
Stayed in April 2024
Reviewed: April 8, 2024
Coppelia
United States of AmericaThe bathroom was very small and there was no place to put toilettries or hang clothing or towels.
Breakfast when available, the ambiance and location were very good.
Stayed in April 2024
Reviewed: April 5, 2024
Stephen
United States of AmericaCOST OF PARKING AND NO PARKING FOR WORK TRUCKS!!!!
PARKING WAS $70.00 ON TOP OF MY ACTUAL HOTEL BILL FOR 3 NIGHTS SO OVER 800.00!!!
Stayed in April 2024
Reviewed: April 3, 2024
Samuel
United States of AmericaEverything was fine
Check in
Stayed in March 2024
Reviewed: March 28, 2024
Randall
United States of AmericaThe price didn’t match the booking. Had to park in an offsite garage.
Very clean. The breakfast was good.
Stayed in March 2024
Reviewed: March 6, 2024
Patty
United States of AmericaThe shower slider door only closed about 3/4 of the way. The toilet would run unless you pulled up the handle. We mentioned this to the front desk twice and it was never fixed. When we mentioned it the second time, the front desk told us it was fixed. Wrong. Also, the Saturday night clerk needs to learn about the area. We arrived hungry at 10:30 pm (had no dinner) and were told nothing nearby was open. Later we walked to a nearby KFC/Taco Bell and learned both it and the McDonalds were open until at least midnight.
The bed was very comfortable and the breakfast was good. We asked for a quiet room and got one!
Stayed in March 2024
Reviewed: March 2, 2024
Ann
CanadaEverything was great
Location was good and staff were very good. Everything was very clean and well kept.
Stayed in March 2024
Reviewed: February 25, 2024
Beverly
United States of AmericaBreakfast was fine unless you’re a vegan
Stayed in January 2024
Reviewed: February 18, 2024
Dana
United States of AmericaSee above.
Breakfast was the best I’ve ever had at a hotel!!! The staff were all friendly and helpful! My only complaint is that it took 5 minutes to get hot water in the shower. Very nice facility.
Stayed in February 2024
Reviewed: February 10, 2024
Mana
United States of Americawould like that you have info about using public transport
it is close to downtown, there is a free bus 5 min walking distance from hotel..... that is very convenient
Stayed in February 2024
Reviewed: February 5, 2024
Neil
South AfricaThe lady at the front desk was not very friendly and the communication was not clear at checkin
Good
Stayed in February 2024
Reviewed: February 2, 2024
Kimberly
United States of AmericaParking was a little tight
The breakfast was excellent. Liked the cheese omelette
Stayed in February 2024
Reviewed: January 28, 2024
April
United States of AmericaThe parking lot is on the other building.
It's near from the main city
Stayed in December 2023
Reviewed: January 10, 2024
Ravitz
United States of AmericaThin walls and the couple next door were having some loud fights.
I had restrictions for my Sabbath and the hotel staff were so accommodating and helpful! Next to a beautiful park and the Citadel. Flat, easy, and safe 2 mile walk to main attractions in Charleston.
Stayed in January 2024
Reviewed: December 4, 2023
Ray
United States of AmericaHotel staff were all exceptionally helpful and friendly. The hotel was very clean, and the beds were comfortable. The location was close to downtown. The breakfast was decent, and their little store had good choices of drinks. a grocery store right next door, and you can catch the Dash bus to downtown there.
Stayed in December 2023
Reviewed: December 2, 2023
Terrence
United States of AmericaThe water pressure in the shower was extremely low flow, the sink held water due to drain not opening fully. We did find a park on-site but it is very limited. Public parking garage is available to combat this, it is also ten dollars to park per night baked into your final cost. Lastly drive slow if you're not from the area the road you take to get there is horrible.
Breakfast was good, the room was pleasant and the bed slept well.
Stayed in December 2023
Reviewed: November 26, 2023
Ken
United States of AmericaOver flow parking was next door at Publix.
The breakfast was a nice touch each morning
Stayed in October 2023
Reviewed: November 5, 2023
Barbara
United States of AmericaWe traveled with pets and booked a pet-friendly room and called ahead to make certain the pets would be welcomed. We were not told of extra $100 dollar per night upcharge for pet until we checked out. I think this info should have been in booking site or shared when I called in advance. I do think the fee is excessive as it inflated price by 30%.
The breakfast was very good. The parking fee was reasonable at $10 per day. The location was ok for us as we like to walk. It was about 2 miles from historic area of old Charleston. Some people will find it too far too walk.
Stayed in November 2023
Reviewed: November 3, 2023
Owens
United States of AmericaThe morning I was placed to leave the water was down for a few hours and no breakfast was service during this.
Very polite staff
Stayed in August 2023
Reviewed: October 31, 2023
Jane
United States of AmericaBathroom showed some age.
Nice hotel with a good breakfast and well kept public areas. The beds were very comfortable. Parking was a bit limited so we found it was best to park our car and Uber to downtown.
Stayed in October 2023
Reviewed: October 27, 2023
Veronica
United States of AmericaPillowcases were dirty, but the housekeeper came in and exchanged them. Much appreciated!
The location of the hotel was great. We were able to get to restaurants and downtown within minutes.
Stayed in October 2023
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